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Novotel Pekanbaru
Hotels
8.6
/10
Very Good
2,541 reviews
What Guests Say About Their Stay
Ambiance (23)
Bedroom (22)
Staff Friendliness (21)
Room Space (21)
Rachmad S Siregar
9.7
/ 10
The hotel and room were comfortable; breakfast was great and the view was beautiful from high floor.
Maya Z.
8.5
/ 10
Clean and nice hotel. Located at central of Pekanbaru
Lazuardi Lazuardi
9.1
/ 10
Good hotel and location, clean and friendly staff
NOOR AHMIR RAMLAN
9.7
/ 10
Recommended and will stay here again for my next trip.
Sabarudin W.
9.7
/ 10
Nice hotel and good service, very recommended.
In the Area
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Jalan Riau No. 59, Senapelan, Pekanbaru, Riau, Indonesia, 28154
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Novotel Pekanbaru
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Per room per night (excl. taxes & fees)
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What's around Novotel Pekanbaru
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Jalan Riau No. 59, Senapelan, Pekanbaru, Riau, Indonesia, 28154
Discover More About Novotel Pekanbaru
Location
Novotel Pekanbaru is a hotel in a good neighborhood, which is located at Senapelan.
About Novotel Pekanbaru
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Novotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Novotel Pekanbaru.
All facilities in Novotel Pekanbaru
Entertainment Facility
Lobby
Bedroom
Others
Restaurant
Hotel Services
- Concierge
- Express check-out
- 24-hour Receptionist
Transportation
- Bus/truck parking
- Airport transfer
Public Facilities
- Parking
- WiFi in public area
Kids and Pets
- Babysitting with surcharge
Things to Do
- Outdoor pool
General
- Swimming pool
Accommodation Policy & General Information in Novotel Pekanbaru
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Number of floors in Novotel Pekanbaru | 15 |
Another facilities in Novotel Pekanbaru | Concierge, Express check-out, 24-hour Receptionist, Bus/truck parking, Airport transfer |
Frequently asked question in Novotel Pekanbaru
What are available facilities at Novotel Pekanbaru?
There are top facilites at Novotel Pekanbaru such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Pekanbaru?
The standard check-in time at Novotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Novotel Pekanbaru
Traveloka (2,541)
8.6
Very Good
From 2,541 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.8
Meal
8.5
Location
8.8
Service and Facilites
8.6
People often mention about Novotel Pekanbaru
All
Staff Friendliness (16)
Ambiance (16)
Surroundings (14)
Variety (14)
Distance to City Center (13)
Room Space (13)
Bedroom (13)
Bathroom (13)
Hotel Area (13)
Taste (13)
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Traveler Reviews Novotel Pekanbaru
Number of reviews per page
20
40
Customer reviews
FT
Fredrik T.
8.7
/10
Reviewed 5 week(s) ago
I have a late check-in at 7PM. Book the King and No Smoking room. The front office said they only have smoking room left available and said there is no special request from Expedia despite I book through app. Then in a few minutes they said they have non smoking room for single bed but they can combine as a king bed.
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T***r
Staycation
6.8
/10
Reviewed 5 week(s) ago
Beyond expectations, at that price, it's not really worth it, like a room priced at 600. Add 150 more for breakfast for 1 more person because breakfast is only included for 1 person. Then the only room that is ready is a smoking room even though I brought a baby. I wanted to cancel but couldn't get a refund. It's really crazy
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N***h
Business
9.6
/10
Reviewed 5 week(s) ago
friendly staff and clean hotel, but breakfast is just okay. thank you
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EN
Elin N.
Staycation
8.8
/10
Reviewed 7 week(s) ago
Bathroom 903 is clean. So far so good.
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EN
Elin N.
Staycation
8.5
/10
Reviewed 7 week(s) ago
Bathroom 906 has small black caterpillars. Even after spraying them with water, they will reappear when they are dry. That is a sign that it is not clean enough.
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2 people find it helpful
A
Agung
Leisure
8.5
/10
Reviewed 7 week(s) ago
Spacious room for the price, close to the Mall and Siak river tourism. Breakfast is very varied and close to the swimming pool. although the request was non-smoking unfortunately got a smoking room fortunately the smell was not felt.
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RS
Rudi S.
10.0
/10
Reviewed 8 week(s) ago
Thank you Novotel New Week👍
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N***a
Leisure
10.0
/10
Reviewed 9 week(s) ago
Very comfortable and the staff is very friendly and helpful
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N
Novrika
Leisure
10.0
/10
Reviewed 9 week(s) ago
The hotel is clean and the staff is friendly.
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A***d
Business
9.7
/10
Reviewed 10 week(s) ago
Access to everywhere is quite good, places to eat and other things are close by.
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k***h
8.5
/10
Reviewed 10 week(s) ago
friendly in serving. good location in the city center
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hj
hendratmo j. l.
Business
10.0
/10
Reviewed 10 week(s) ago
Recommended hotel, clean, comfortable and reasonably priced
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Anike N. S.
Staycation
10.0
/10
Reviewed 11 week(s) ago
The staff is very friendly and very helpful. Staycation with family becomes more enjoyable.
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N***l
Leisure
10.0
/10
Reviewed 12 week(s) ago
The hotel is quite comfortable.. very close to the mall.. the kids like it.
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f***i
6.8
/10
Reviewed 13 week(s) ago
I had booked a non-smoking room but was given a smoking room, and had to wait for about 1 hour. If I had booked it well in advance, it would have been prepared. Sorry, this is disappointing for us.
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K***n
10.0
/10
Reviewed 14 week(s) ago
Better and more satisfying, there were just a few obstacles when I wanted to have breakfast.
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tl
tekno l.
10.0
/10
Reviewed 18 week(s) ago
Very recommended, clean and comfort.
1 people find it helpful
r***i
Business
8.5
/10
Reviewed 21 week(s) ago
Clean & near to city and beside mall.
1 people find it helpful
if
irwan f.
Business
10.0
/10
Reviewed 25 week(s) ago
A fairly strategic hotel, flanked by several shopping areas, comfortable for business or vacation.
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B***a
Transit
8.5
/10
Reviewed 27 week(s) ago
The hotel is quite good and luxurious. The location is strategic and the atmosphere is nice because it is close to the shopping center.
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Number of reviews per page
20
40
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