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POP! Hotel Gubeng
Hotels
Preferred Partner
8.3
/10
Very Good
12,108 reviews
What Guests Say About Their Stay
rifky r.
10.0
/ 10
a cozy place near from train station, easy access to and from food, public transport. highly recommended, friendly and helpful staff.. like it very much
Agung S.
9.1
/ 10
First of all, the employee was super nice, helpful and it’s good. They can act from customer’s perspective. The room was clean. Thanks for your hospitality.
Agung S.
9.1
/ 10
First of all, the employee was super nice, helpful, and it’s good. They can act from custumer’s perspective. The room was clean. While I’m on diet, but the food was good too. And I get discount for Janji Jiwa coffee. Thanks for your hospitality.
Alvin S.
9.4
/ 10
Great hotel, location near train station Gubeng Surabaya, comfortable and clean room, free access to swimming pool, fitness and spa with additional price, free shuttle to mall, food is so-so, overall have a nice stay here, worth the price.
Jimmy F. S.
9.7
/ 10
Comfortable and polite staffs, clean.
In the Area
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Jl.Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Outdoor Swimming Pool
Located near Train Station
Recommended for Budget Traveler
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Available Room Types in POP! Hotel Gubeng
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Per room per night (excl. taxes & fees)
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What's around POP! Hotel Gubeng
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Jl.Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281
Discover More About POP! Hotel Gubeng
Location
POP! Hotel Gubeng is a hotel in a good neighborhood, which is located at Gubeng.
The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 12.64 km away.
The hotel is located only 8.64 km away from Pelabuhan Tanjung Perak.
Not only well positioned, but POP! Hotel Gubeng is also one of hotels near the following Jamur Hill within 32.55 km and SD Negeri Banjarsari 1 within 21.41 km.
About POP! Hotel Gubeng
POP! Hotel Gubeng is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, POP! Hotel Gubeng is the perfect place to stay that provides decent facilities as well as great services.
POP! Hotel Gubeng is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from POP! Hotel Gubeng exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
POP! Hotel Gubeng is a hotel with great comfort and excellent service according to most hotel's guests.
POP! Hotel Gubeng is a wise choice for travelers visiting Gubeng.
All facilities in POP! Hotel Gubeng
Swimming Pool
Entertainment Facility
Common Space
Lobby
Accommodation Services
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
Business Facilities
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
Transportation
- Area shuttle
- Car rental
- Secure parking
- Shopping center shuttle
- Valet parking (surcharge)
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Shops
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Breakfast
General
- AC
- Non-smoking room
- Swimming pool
- Smoking area
In-room Facilities
- Cable TV
- In-room safe
- Shower
- TV
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Accessibilty
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in POP! Hotel Gubeng
Important Note
Document Policy
Upon check-in, you are required to bring ID Card, Reservation more than 3 days must be show Negative Result of Antigen. The required documents can be in the form of soft copy.
Deposit Policy
Deposit IDR 50,000 is required upon check-in. The accommodation accepts cash and debit card.
Upon check-in, you are required to bring ID Card, Reservation more than 3 days must be show Negative Result of Antigen. The required documents can be in the form of soft copy.
Deposit Policy
Deposit IDR 50,000 is required upon check-in. The accommodation accepts cash and debit card.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Accommodation charges IDR 110,000/guest for extra breakfast.
Pets are not allowed in the accommodation.
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Please note that this room's maximum occupancy is 3 adults. There is no extra bed and third person will be using the existing bed and sofa.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at POP! Hotel Gubeng | 162 |
Number of floors in POP! Hotel Gubeng | 17 |
Another facilities in POP! Hotel Gubeng | Coffee shop, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area |
Frequently asked question in POP! Hotel Gubeng
What are available facilities at POP! Hotel Gubeng?
There are top facilites at POP! Hotel Gubeng such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at POP! Hotel Gubeng?
The standard check-in time at POP! Hotel Gubeng is starting from From 14:00 while the latest check-out time is at Before 12:00
Does POP! Hotel Gubeng provide breakfast?
Yes, POP! Hotel Gubeng provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in POP! Hotel Gubeng
Traveloka (12,108)
8.3
Very Good
From 12,108 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
7.8
Location
8.6
Service and Facilites
8.4
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Traveler Reviews POP! Hotel Gubeng
Number of reviews per page
20
40
Customer reviews
CA
Citra A.
5.7
/10
Reviewed 88 week(s) ago
The room smells of cigarettes, the sound of an outdoor cooling machine is noisy, the complaint handling is slow, the overall is very sad. It's a shame, normally this hotel is very okay.
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Accommodation's Reply
14 Aug 2023
Hey! To Ms. Citra A, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and for choosing us as a place to stay, as well as willingness to provide comments for our hotel. We apologize for the inconvenience while staying at our hotel, this is very valuable input for us so that we can be even better. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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ps
putu s.
9.4
/10
Reviewed 95 week(s) ago
Comfortable for 3 people with children, there is a long sofa that can be used for sleeping, on the 17th floor there is a view of the train and the city of Surabaya. Steady hot water. Clean. It's easy to find food, near cafes and other shopping. If you come back, stay here again, thank you POP Hotel, see you. Hopefully in the future more success again.
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Accommodation's Reply
05 Jul 2023
Hey! To Mr. Putu Sumartana Putra, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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Fajar I. A.
6.0
/10
Reviewed 99 week(s) ago
The air conditioner is not cold at all, then for the condition of the room it looks like it needs repair, at least paint the walls, because there are lots of yellow water stains on the walls.
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2 people find it helpful
Accommodation's Reply
29 May 2023
Hey! To Mr. Fajar Arifin, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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ES
Erick S.
8.5
/10
Reviewed 100 week(s) ago
The hotel is quite convinient. Friendly staff.
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Accommodation's Reply
29 May 2023
Heya!
Dear Mr.Eric Kurniawan,
Warmest greeting from POP! Hotel Gubeng Surabaya..
First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay.
Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future.
Have a Poppins Day
Harry Permana Putra
Asst. Hotel Manager
MP
Muhammad P. P.
9.7
/10
Reviewed 101 week(s) ago
That's good. Clean, comfortable, cold rooms and others.
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Accommodation's Reply
29 May 2023
Hey! To Mr. Muhammad Pandu Prapyusta, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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BA
Budianto A.
9.7
/10
Reviewed 101 week(s) ago
Very best pop hotel on surabaya. I've got sky scrapping floor room! Given best view of surabaya and theyre facilites are so good and completed, there are alfa express which is micro mini market inside the hotel! But there one thing I hate from pop hotel are tube bathroom. I hate this type bathroom.
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Accommodation's Reply
12 May 2023
Heya!
Dear Mr.Budianto Atmaja,
Warmest greeting from POP! Hotel Gubeng Surabaya..
First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay.
We are happy to know that you enjoy your stay with us. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future.
Have a Poppins Day
Harry Permana Putra
Asst. Hotel Manager
AE
Ardhini E. N.
8.7
/10
Reviewed 101 week(s) ago
Secara keseluruhan oke. Tapi ada beberapa hal yang perlu diperhatikan: 1. AC bocor, walaupun tidak terlalu mengganggu tapi harusnya bisa diperbaiki. 2. Seharusnya ada tanda (seperti gantungan di pintu) untuk kapan housekeeping bisa masuk membersihkan kamar. Jadi tidak perlu mengetuk pintu karena mungkin masih tidur/mandi sehingga tidak dengar ada housekeeping. Karena waktu ini pernah karena tidak dengar mengetuk pintu, dan mungkin tidak ada jawaban, jadinya housekeeping tiba-tiba masuk kamar (walalupun sudah mengetuk). 3. Receptionist untuk lebih teliti lagi karena waktu itu tiba-tiba ada yang membuka kamar, dan ternyata ada yang check in dan diberikan kartu yang sama dengan no kamar yang sama dengan saya. Padahal saya baru check out besoknya. 5. Untuk housekeeping agar lebih bersih lagi membersihkan, karena kadang bersih kadang tidak (tisu-tisu di kamar mandi belum dibuang, rambut-rambut di lantai tidak dibersihkan, pinggir-pinggir wastafel masih basah) untuk pelayanan sangat ramah dan helpful. Terima kasih.
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Accommodation's Reply
12 May 2023
Hey! To Ms. Ardhini Erdyan Nita, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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S
Supriadi
8.8
/10
Reviewed 102 week(s) ago
The service, rooms and facilities are okay, but there are no directions that write down the hotel pop (because it's 1 location with the Haris hotel) so when you first arrive it's quite confusing.
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1 people find it helpful
Accommodation's Reply
08 May 2023
Hey! To Mr. Supriadi, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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Gian Carlo Imanuel Tarumasely
8.5
/10
Reviewed 103 week(s) ago
When taking a shower the water seeps outside the area in the room.
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Accommodation's Reply
03 May 2023
Heya!
Dear Our Valued Guest
Warmest greeting from POP! Hotel Gubeng Surabaya..
First of all, I would like to say thank you for choosing our hotel during your trip to Surabaya. Many thanks for taking time to review us on your stay.
We do apologize for any inconvenience occurred during your stay with us. We will try our best to make better improvements.
Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future.
Have a Poppins Day
Harry Permana Putra
Asst. Hotel Manager
KH
Kus H.
6.0
/10
Reviewed 103 week(s) ago
The air conditioner in the room leaked 59 ðŸ˜.
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1 people find it helpful
Accommodation's Reply
03 May 2023
Heya!
Dear Our Valued Guest
Warmest greeting from POP! Hotel Gubeng Surabaya..
First of all, I would like to say thank you for choosing our hotel during your trip to Surabaya. Many thanks for taking time to review us on your stay.
We do apologize for any inconvenience occurred during your stay with us. We will try our best to make better improvements.
Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future.
Have a Poppins Day
Harry Permana Putra
Asst. Hotel Manager
S
Surana
8.2
/10
Reviewed 105 week(s) ago
Maybe it's because it's still being renovated, maybe another hotel is handling it. Service is not good. Room accessories such as tissue are not available. Minimal toilet equipment, only for one guest (even though we ordered for two people). Qibla direction is not available. Others are quite good, near Gubeng station and others.
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Accommodation's Reply
19 Apr 2023
Hey! Dear Our Valued Guest Surana, Greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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TW
Trifena W.
6.1
/10
Reviewed 107 week(s) ago
The room smells bad, and the bathroom is not clean.
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Accommodation's Reply
01 Apr 2023
Hey! To Mrs. Trifena Wulandari, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We apologize for the inconvenience while staying at our hotel, we make sure we will improve service to our guests and something like this will not happen again in the future. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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SF
Salsabila F.
9.4
/10
Reviewed 111 week(s) ago
Pelayanan yang sangat ramah dan baik. Kamar bersih dan nyaman, sebanding dengan harga yang dibayarkan. Cleaning service juga sangat membantu dan membersihkan kamar dengan baik. Oh iya, di antara semua yang ada, saya paling suka pelayanannya dan view kamar dari lantai 9.
1 people find it helpful
Accommodation's Reply
08 Mar 2023
Hey! Dear Our Valued Guest Ms. Salsa, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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HM
Hofi M.
8.8
/10
Reviewed 111 week(s) ago
The hotel is clean, the staff are friendly
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1 people find it helpful
Accommodation's Reply
08 Mar 2023
Hey! Dear Our Valued Guest Hofi Mouranny, Greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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SE
Syafitri E. M.
6.0
/10
Reviewed 111 week(s) ago
The air conditioner leaked, the cleanliness of the room and bathroom was lacking, the plates ran out for dinner until morning the clerk did not take them, the hotel clerk was not friendly, at breakfast I asked where the empty chair was but no response was even answered no.
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Accommodation's Reply
01 Mar 2023
Hey! To Mrs. Syafitri Elistia Masrurroh, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We apologize for the inconvenience while staying at our hotel, this input is very valuable for us so that we can be even better in the future. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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ERINE
6.5
/10
Reviewed 111 week(s) ago
Room cleanliness is lacking. The bathroom flush didn't work properly. The employees are very friendly. Facilities are also complete,
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Accommodation's Reply
01 Mar 2023
Hey! To Erine Fitri Priliasari, Greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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Romulus F.
8.5
/10
Reviewed 111 week(s) ago
Nice and Good. Suitable for refreshing and rest.
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Accommodation's Reply
08 Mar 2023
Hey! To Mr. Romulus Frans Daniel Silitonga, Greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
See original
Joseph V. W.
8.5
/10
Reviewed 117 week(s) ago
Bersih, just short visit ok lah. Amenities cukup bagus.
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Accommodation's Reply
03 Feb 2023
Hey!
To Mr. Joseph,
Greetings from POP! Hotel Gubeng Surabaya...
First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel.
It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers.
We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service.
Have a poppins day!
Harry Permana Putra
Asst. Hotel Manager
See original
NS
Natasya S.
8.5
/10
Reviewed 117 week(s) ago
Check in jadi satu di Harris Hotel. Konsep Pop lucu warna-warni. Dapet kamar lantai 17 (paling atas) dengan city view. Kamar bersih, ada 2 handuk, sikat & pasta gigi. Tersedia bantal, guling, selimut di kasur.
1 people find it helpful
Accommodation's Reply
19 Jan 2023
Hey!
To Mother Natasya,
Greetings from POP! Hotel Gubeng Surabaya.
First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel.
It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers.
We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service.
Have a poppins day!
Harry Permana Putra
Asst. Hotel Manager
See original
ED
Evi D.
9.4
/10
Reviewed 118 week(s) ago
Bersih, bagus kamarnyaa. Pelayanan ramah.
1 people find it helpful
Accommodation's Reply
19 Jan 2023
Hey!
To Evi's mother,
Greetings from POP! Hotel Gubeng Surabaya.
First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel.
It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers.
We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service.
Have a poppins day!
Harry Permana Putra
Asst. Hotel Manager
See original
Number of reviews per page
20
40
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