Primebiz Hotel Surabaya

Hotels
Preferred Partner

8.6

/10

Very Good

5,682 reviews

What Guests Say About Their Stay

Staff Friendliness (87)
Bedroom (84)
Room Space (81)
Bathroom (75)
Maya s. f.
9.1
/ 10
The room is so spacious, much much better than the pictures. The staffs are so helpful and lovely.
Tegar Tegar
9.3
/ 10
We are coming to Surabaya for business trip at pandemic moment. The hotel parking is so full, and thanks to the staff that help us. The room is clean and everything is ok.
Wira
9.1
/ 10
I had the most pleasant to stay in this hotel. All staffs keep their hospitality. The room is good, clean, and have a good view. TV provides much channel. The bathroom is also clean. Overall it’s good. I recommend you to stay in here.
gunawan a.
9.7
/ 10
budget hotel, with excellent service...near government office, masjid al akbar. and mall CITO
Dadang S.
9.4
/ 10
Clean hotel, very nice staffs.
In the Area
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Jalan Gayung Kebonsari No 30, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60235

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named PrimeBiz Hotel Surabaya Primebiz Hotel Surabaya is a hotel in a good neighborhood, which is located at Wonokromo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Primebiz Hotel Surabaya

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Jalan Gayung Kebonsari No 30, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60235
Lobby Primebiz Hotel Surabaya
Lobby 2 Primebiz Hotel Surabaya

Discover More About Primebiz Hotel Surabaya

note: hotel was previously named PrimeBiz Hotel Surabaya

Location


Primebiz Hotel Surabaya is a hotel in a good neighborhood, which is located at Wonokromo.

About Primebiz Hotel Surabaya

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Primebiz Hotel Surabaya.

From business event to corporate gathering, Primebiz Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Primebiz Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Primebiz Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Primebiz Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Primebiz Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Primebiz Hotel Surabaya is the right place to stay.

All facilities in Primebiz Hotel Surabaya

Bar, Cafe and Lounge Primebiz Hotel Surabaya
Bar, Cafe and Lounge
Entertainment Facility Primebiz Hotel Surabaya
Entertainment Facility
Fitness Center Primebiz Hotel Surabaya
Fitness Center
Functional Hall Primebiz Hotel Surabaya
Functional Hall
Lobby Primebiz Hotel Surabaya
Lobby

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Smoking area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Buffet breakfast

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Transportation

  • Secure parking
  • Valet parking

Things to Do

  • Fitness center
  • Massage

Connectivity

  • Internet point
  • Free WiFi

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Primebiz Hotel Surabaya

Important Note
Deposit Policy
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 75,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Pets are not allowed in the accommodation.

Airport transfer is available for IDR 150,000/person.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Primebiz Hotel Surabaya
153
Number of floors in Primebiz Hotel Surabaya
12
Another facilities in Primebiz Hotel Surabaya
Concierge, Express check-in, Express check-out, Front desk, 24-hour Receptionist

Frequently asked question in Primebiz Hotel Surabaya

What are available facilities at Primebiz Hotel Surabaya?
There are top facilites at Primebiz Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Primebiz Hotel Surabaya?
The standard check-in time at Primebiz Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Primebiz Hotel Surabaya provide breakfast?
Yes, Primebiz Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Primebiz Hotel Surabaya

8.6
Very Good

From 5,682 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.7

People often mention about Primebiz Hotel Surabaya
All
Bedroom (77)
Staff Friendliness (76)
Room Space (69)
Bathroom (69)
Hotel Area (65)
Accessibility (58)
Ambiance (57)
Wifi (56)
Surroundings (51)
Check-in/out Time (50)
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Traveler Reviews Primebiz Hotel Surabaya

Number of reviews per page
20
40

Customer reviews

B***i
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Business
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8.7

/10

Reviewed 1 week(s) ago

The room is not soundproof enough, so the room next door is very loud.
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Accommodation's Reply
25 Mar 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We apologize for the inconvenience you have experienced. This is a very valuable input for improving the quality of our services/products. We are always waiting for your return!
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E***y
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10.0

/10

Reviewed 2 week(s) ago

The best, friendly staff, clean rooms
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1 people find it helpful

Accommodation's Reply
14 Mar 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for your next arrival!
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I***n
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9.4

/10

Reviewed 3 week(s) ago

location at the entrance to the city of Surabaya, close to Juanda, the grand mosque of Surabaya, spacious and clean rooms and not noisy
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Accommodation's Reply
11 Mar 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for your next arrival!
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ARIANI
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Business
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10.0

/10

Reviewed 3 week(s) ago

Every time I go to Surabaya I often stay here
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Accommodation's Reply
11 Mar 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for the next arrival of Mrs. Ariani!
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Teddy W.
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Staycation
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8.5

/10

Reviewed 3 week(s) ago

Inadequate parking space
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Accommodation's Reply
11 Mar 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We apologize for the inconvenience you have experienced. This is a very valuable input for improving the quality of our services/products. We are always waiting for Mr. Teddy's next arrival!
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JOHAN A.
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Medical
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9.4

/10

Reviewed 3 week(s) ago

The jancuak fried rice is delicious🤣🤣👍
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Accommodation's Reply
11 Mar 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for Mr. Johan's next arrival!
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Bitra Y.
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8.8

/10

Reviewed 4 week(s) ago

staff is responsive, helpful and very friendly. close to a variety of culinary around the hotel
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Accommodation's Reply
11 Mar 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for the next arrival of Mrs. Bitra!
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a***f
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Business
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10.0

/10

Reviewed 5 week(s) ago

nice, quiet, clean, thank you hotel
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Accommodation's Reply
11 Mar 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for your next arrival!
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Khana M.
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Leisure
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9.1

/10

Reviewed 5 week(s) ago

From very friendly staff. Spacious room size plus clean with a budget of only 400 thousand. Very affordable and pleasant. Especially close to the mall
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Accommodation's Reply
11 Mar 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for the next arrival of Mrs. Khana!
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K***h
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9.7

/10

Reviewed 5 week(s) ago

All staff are friendly, cleanliness of area and room is very good
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Accommodation's Reply
20 Feb 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for your next arrival!
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p***y
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Leisure
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9.4

/10

Reviewed 5 week(s) ago

Hotel staff and security are friendly, rooms are nice and clean, facilities are okay.
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1 people find it helpful

Accommodation's Reply
20 Feb 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for your next arrival!
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R***o
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Business
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9.7

/10

Reviewed 5 week(s) ago

Always satisfied staying here, spacious room, clean bathroom
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Accommodation's Reply
20 Feb 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for your next arrival!
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Hening W.
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9.1

/10

Reviewed 6 week(s) ago

This hotel's service is complete, shown by its excellent standards, with staff who serve with a smile, are friendly and helpful.
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Accommodation's Reply
20 Feb 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for your next arrival!
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H***t
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8.2

/10

Reviewed 6 week(s) ago

It's quite comfortable for a hotel with that rate and has good room facilities (spacious room and refrigerator).
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Accommodation's Reply
20 Feb 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for your next arrival!
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I***I
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Leisure
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9.6

/10

Reviewed 6 week(s) ago

There is a black spot on the bedcover, please check again.
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Accommodation's Reply
20 Feb 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We apologize for the inconvenience you have experienced. This is a very valuable input for improving the quality of our services/products. We assure you that this will not happen again. We are always waiting for your return!
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E***o
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Leisure
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10.0

/10

Reviewed 6 week(s) ago

Very. Very comfortable and amazing.
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Accommodation's Reply
20 Feb 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for your next arrival!
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E***s
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9.7

/10

Reviewed 7 week(s) ago

I'm really happy to be able to stay here, the staff are friendly, the facilities are okay. But sadly there is no Netflix yet, maybe next time if I want to stay here there will be Netflix, okay? 🙏🏻☺️
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Accommodation's Reply
11 Feb 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We apologize for the inconvenience you have experienced. This is a very valuable input for improving the quality of our services/products. We assure you that this will not happen again. We are always waiting for your return!
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m***a
icon-Leisure
Leisure
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9.7

/10

Reviewed 8 week(s) ago

The hotel staff is very friendly & the hotel location is very strategic
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Accommodation's Reply
11 Feb 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for your next arrival!
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A***n
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8.5

/10

Reviewed 8 week(s) ago

I like the food the most, it tastes good and the price is cheap.
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Accommodation's Reply
04 Feb 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for your next arrival!
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Dina H.
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Leisure
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10.0

/10

Reviewed 8 week(s) ago

I have stayed here twice and am still satisfied with the service of Primebiz Hotel Surabaya. The hotel staff are nice and friendly. When I enter the hotel, it is clean and fragrant, as is the room. The breakfast is also delicious. I will definitely stay here again next time I go to Surabaya.
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Accommodation's Reply
04 Feb 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for the next arrival of Mrs. Dina H!
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Exterior 4 Primebiz Hotel Surabaya

Disclaimer

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