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Ratu Hotel & Resort
Hotels
Preferred Partner
8.4
/10
Very Good
1,057 reviews
What Guests Say About Their Stay
Distance To City Center (7)
Staff Friendliness (4)
Check-in/out Time (4)
Ambiance (4)
eni w.
8.5
/ 10
Clean and comfortable hotel to stay with whole family. The swimming pool reminds me of my childhood.
In the Area
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Jalan Slamet Riyadi No.24, Telanaipura, Jambi, Jambi Province, Indonesia, 36122
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Ratu Hotel & Resort
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Per room per night (excl. taxes & fees)
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What's around Ratu Hotel & Resort
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Jalan Slamet Riyadi No.24, Telanaipura, Jambi, Jambi Province, Indonesia, 36122
Discover More About Ratu Hotel & Resort
Location
Ratu Hotel & Resort is a hotel in a good neighborhood, which is located at Telanaipura.
The hotel has a very good location, also near the Sultan Thaha Syaifuddin Airport (DJB), which is only 6.86 km away.
Not only well positioned, but Ratu Hotel & Resort is also one of hotels near the following Muaro Jambi Temple within 14.92 km and Jambi University within 8.27 km.
About Ratu Hotel & Resort
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Ratu Hotel & Resort.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Ratu Hotel & Resort exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Ratu Hotel & Resort is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Ratu Hotel & Resort is the right place to stay.
All facilities in Ratu Hotel & Resort
Functional Hall
Lobby
Exterior
Restaurant
Hotel Services
- Bellhop
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Tours
- Wedding service
- 24-hour Receptionist
Public Facilities
- Parking
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Breakfast
- Vegetarian meal
General
- AC
- Ballroom
- Connecting rooms
- Swimming pool
- Smoking area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Things to Do
- Massage
- Outdoor pool
- Spa
Connectivity
- LAN Internet
- Free WiFi
Business Facilities
- Meeting facilities
- Projector
Transportation
- Car rental
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Ratu Hotel & Resort
Important Note
Deposit Policy
Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash and debit card.
Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash and debit card.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Ratu Hotel & Resort | 58 |
Number of floors in Ratu Hotel & Resort | 3 |
Another facilities in Ratu Hotel & Resort | Bellhop, 24-hour security, Laundry service, Luggage storage, Multilingual staff |
Frequently asked question in Ratu Hotel & Resort
What are available facilities at Ratu Hotel & Resort?
There are top facilites at Ratu Hotel & Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ratu Hotel & Resort?
The standard check-in time at Ratu Hotel & Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ratu Hotel & Resort provide breakfast?
Yes, Ratu Hotel & Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Ratu Hotel & Resort
Traveloka (1,057)
8.4
Very Good
From 1,057 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.1
Location
8.5
Service and Facilites
8.3
People often mention about Ratu Hotel & Resort
All
Distance to City Center (5)
Accessibility (5)
Bedroom (5)
Bathroom (5)
Ambiance (4)
Surroundings (3)
Wifi (3)
Hotel Area (3)
Taste (3)
Staff Friendliness (2)
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Traveler Reviews Ratu Hotel & Resort
Number of reviews per page
20
40
Customer reviews
Edotya
Leisure
9.3
/10
Reviewed 19 week(s) ago
as i remember this is a legendary resort in jambi, but unfortunately i had an unpleasant experience. the receptionist did not offer me to help lift or carry my luggage at 2.30 am. finally i went back and forth to the room to carry 3 suitcases from the car to the room.
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A***m
8.5
/10
Reviewed 25 week(s) ago
The room is clean and comfortable, the staff is friendly.
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3 people find it helpful
D***n
Staycation
10.0
/10
Reviewed 33 week(s) ago
Friendly staff. Good service. Good breakfast. Cheap price. Even though it is an old hotel. Still recommended. The swimming pool is also clean and well maintained.
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Akrom
Staycation
10.0
/10
Reviewed 37 week(s) ago
Comfortable, quiet, not noisy, friendly service and clean rooms.
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m
megawati
10.0
/10
Reviewed 37 week(s) ago
Nice stay experience, friendly, okay, clean, comfortable. Stayed for business purposes.
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ak
ade k.
10.0
/10
Reviewed 40 week(s) ago
Very affordable for a good hotel.
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M***i
Transit
8.6
/10
Reviewed 42 week(s) ago
Close to the city center, nice/cool atmosphere, suitable for resting.
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S***L
Staycation
6.8
/10
Reviewed 42 week(s) ago
Rooms have lots of cobwebs, lack of maintenance. On the app: breakfast is free, children are not charged extra. In fact, a 50% fee is charged.
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1 people find it helpful
Edi w.
Business
8.7
/10
Reviewed 49 week(s) ago
Room no 125, smelly and full of mosquitoes. The breakfast menu is all delicious and deserves praise.
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AI
Antonius I.
Business
8.5
/10
Reviewed 50 week(s) ago
Clean rooms, good service and friendly staff. The location of the room is a bit far behind with a view of the forest and lake behind it.
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D***n
Leisure
8.3
/10
Reviewed 51 week(s) ago
The sink is clogged, the AC is not cold. The water heater is not on. There is a lot of dust under the mattress. The food is not very varied. The wifi is slow. Thanks.
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S***a
Leisure
6.3
/10
Reviewed 52 week(s) ago
It seems that the building is quite old, the natural atmosphere created by the many trees creates piles of fallen leaves if not cleaned up immediately.
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2 people find it helpful
R***y
Staycation
5.8
/10
Reviewed 57 week(s) ago
The AC is hot and the TV has no broadcasts. The room smells musty.
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AW
Akbar W.
8.5
/10
Reviewed 62 week(s) ago
Terletak di Telanaipura, Ratu Hotel & Resort adalah titik awal yang sempurna untuk menjelajahi Jambi. Hotel ini menawarkan berbagai fasilitas untuk memastikan Anda mendapatkan pengalaman yang luar biasa. Semua fasilitas yang diperlukan, termasuk layanan kamar 24 jam, satpam 24 jam, layanan kebersihan harian, resepsionis 24 jam, penyimpanan barang telah tersedia. Kamar dilengkapi dengan segala fasilitas yang Anda butuhkan untuk bermalam dengan nyaman. Di beberapa kamar terdapat loker, handuk, rak pakaian, sandal, kopi instan gratis. Pulihkan diri Anda setelah berkeliling seharian dalam kenyamanan kamar Anda atau manfaatkan fasilitas rekreasi di hotel, termasuk kolam renang luar ruangan, taman. Kemudahan dan kenyamanan membuat Ratu Hotel & Resort pilihan yang sempurna sebagai tempat menginap Anda di Jambi. Terima kasih banyak!
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2 people find it helpful
Dian
10.0
/10
Reviewed 63 week(s) ago
Sabun dan shampo kamar man perlu di refill. Teko pemanas air masih ada sisa air tamu sebelumnya. Yang lain okelah. Tingkatkan trus ya.
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AF
Ahmad F.
9.4
/10
Reviewed 69 week(s) ago
The check in process was fast and friendly.
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Dian
10.0
/10
Reviewed 75 week(s) ago
It's getting cooler. Listen to customer complaints. Hopefully it will grow further amen.
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Y8
Yolanda 8.
6.4
/10
Reviewed 91 week(s) ago
Room is good. It's just behind. Kinda horror.
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3 people find it helpful
G
Guest
8.5
/10
Reviewed 94 week(s) ago
The hotel is clean, comfortable. The location is also perfect for access anywhere.
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TS
Titin S.
8.4
/10
Reviewed 95 week(s) ago
Sewaktu anak saya berenang kenapa banyak monyet liar di sekitar kolam, menghawatirkan sekali.
1 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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