Royal Hotel n' Resto Jember

Hotels
Preferred Partner

8.3

/10

Very Good

2,824 reviews

What Guests Say About Their Stay

Distance To City Center (11)
Accessibility (11)
Staff Friendliness (10)
Wifi (10)
Eliestya
9.7
/ 10
Modern hotel with modern furniture. Better choose this hotel for complete your great holiday. Good place to stay. Thank you for your services. Two thumbs. πŸ‘πŸ‘
Johadi Johadi
9.1
/ 10
Excellent services. Thanks a lot.
Mohammad F. N. A.
9.7
/ 10
Good service, good room, delicious meal
Elok Putri Nimasari
8.8
/ 10
Nice services and comfortable hotel.
dita ade susanti
8.5
/ 10
Facility is good, staff also polite
In the Area
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Jalam Karimata No. 50 Kav. 2, Sumbersari, Jember, Jawa Timur, Indonesia, 68121

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Royal Hotel n' Lounge Staying at Royal Hotel n' Resto Jember is a good choice when you are visiting Sumbersari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Royal Hotel n' Resto Jember

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Jalam Karimata No. 50 Kav. 2, Sumbersari, Jember, Jawa Timur, Indonesia, 68121
Lobby Royal Hotel n' Resto Jember
Lobby 2 Royal Hotel n' Resto Jember

Discover More About Royal Hotel n' Resto Jember

note: hotel was previously named Royal Hotel n' Lounge

Location


Staying at Royal Hotel n' Resto Jember is a good choice when you are visiting Sumbersari.

About Royal Hotel n' Resto Jember

From business event to corporate gathering, Royal Hotel n' Resto Jember provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Royal Hotel n' Resto Jember.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Royal Hotel n' Resto Jember exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Royal Hotel n' Resto Jember is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Royal Hotel n' Resto Jember is the right place to stay.

All facilities in Royal Hotel n' Resto Jember

Bar, Cafe and Lounge Royal Hotel n' Resto Jember
Bar, Cafe and Lounge
Swimming Pool Royal Hotel n' Resto Jember
Swimming Pool
Functional Hall Royal Hotel n' Resto Jember
Functional Hall
Common Space Royal Hotel n' Resto Jember
Common Space
Lobby Royal Hotel n' Resto Jember
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Garden
  • Massage
  • Outdoor pool
  • Spa

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Shops

Kids and Pets

  • Babysitting

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Royal Hotel n' Resto Jember

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Royal Hotel n' Resto Jember
69
Number of floors in Royal Hotel n' Resto Jember
3
Another facilities in Royal Hotel n' Resto Jember
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Royal Hotel n' Resto Jember

What are available facilities at Royal Hotel n' Resto Jember?
There are top facilites at Royal Hotel n' Resto Jember such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal Hotel n' Resto Jember?
The standard check-in time at Royal Hotel n' Resto Jember is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Royal Hotel n' Resto Jember provide breakfast?
Yes, Royal Hotel n' Resto Jember provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Royal Hotel n' Resto Jember

8.3
Very Good

From 2,824 reviews

Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.9

Location

8.4

Service and Facilites

8.3

People often mention about Royal Hotel n' Resto Jember
All
Ambiance (16)
Bedroom (16)
Distance to City Center (15)
Staff Friendliness (13)
Wifi (13)
Room Space (13)
Accessibility (12)
Hotel Area (12)
Check-in/out Time (11)
Bathroom (11)
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Traveler Reviews Royal Hotel n' Resto Jember

Number of reviews per page
20
40

Customer reviews

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Hany
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10.0

/10

Reviewed 1 week(s) ago

the room is big & clean, i like it 🩷
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Amaliasari S.
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Staycation
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10.0

/10

Reviewed 2 week(s) ago

The hotel staff is very friendly. The hotel facilities and cleanliness are very well maintained.
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p***n
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6.7

/10

Reviewed 7 week(s) ago

The staff is good, only the quality of room cleanliness needs to be improved, there should be no more cockroaches in the room and the AC is noisy and not cold, even though the temperature is already 18 degrees.
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3 people find it helpful

Henri
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Leisure
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10.0

/10

Reviewed 13 week(s) ago

Nice for a pleasant stay at an affordable price. Recommended.
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1 people find it helpful

Accommodation's Reply
27 Jan 2025
Dear Mr./Mrs. Henri AP Warmest greetings from Royal Hotel n' Resto Jember. Thank you for your positive review and rating! We are very happy to hear that you enjoyed your stay here. We are committed to providing the best service and creating a pleasant experience for every guest, Your appreciation for us means a lot to our team. Your review is a great motivation for us to continue to improve the quality of our services. We look forward to welcoming you back in the near future. If there is anything we can help you with for your next visit, Do not hesitate to contact us. We are always open to listening and improving ourselves for the satisfaction of our guests. Thank you again for your excellent review. Best regards. Djoni Bahtiar. General Manager
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P***o
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6.0

/10

Reviewed 15 week(s) ago

Cleanliness needs to be improved especially bed sheets and towels. Hot water is also not smooth, only hot for a while then cold. Breakfast does not have many choices, just ordinary. Staff are nice and friendly.
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Amir M.
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6.5

/10

Reviewed 17 week(s) ago

The bed, oh my god, is so itchy, dirty, not worth it at all, this is the few times I have stayed in Jember with several hotels, but this hotel room is not recommended, sorry to say something like this, in the future I will pay more attention to the cleanliness πŸ˜”πŸ˜”πŸ˜”
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Accommodation's Reply
26 Dec 2024
Dear Mr. Amir M. Thank you for sharing your experience at Royal Hotel And Resto Jember. We apologize for any obstacles that occurred during your stay at our hotel, we will follow up on these obstacles to improve our facilities and service quality in the future. We hope to welcome you back to Royal Hotel And Resto Jember with better service and quality. Best regards. Djoni Bahtiar. General Manager
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Beingkirana P.
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Leisure
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6.7

/10

Reviewed 19 week(s) ago

the bathroom is not very clean, the swimming pool area is very dirty... the dining table area is full of flies
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Accommodation's Reply
29 Nov 2024
Dear Mrs./Ms. Beingkirana P. Warm Greetings From Royal Hotel n' Resto Jember. I am very sorry to hear that your visit did not meet your expectations, especially regarding the cleanliness of the bathroom, swimming pool and restaurant tables there were flies. We appreciate your input on these matters, In addition, We are very sorry to hear about the cleanliness of the bathroom, swimming pool and others that were less than satisfactory. We will immediately follow up on this with the housekeeping team to ensure that our cleanliness standards are always maintained. Regarding the cleanliness and hygiene standards, we ensure that they are in accordance with the standards that have been determined, we will evaluate your input. We hope to improve other aspects of your experience. We hope you will give us the opportunity to improve your impression in the future. Thank you for your input, And hopefully we can welcome you back with a better experience. Best regards. Djoni Bahtiar. General Manager.
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C***l
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Business
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9.7

/10

Reviewed 19 week(s) ago

Great food, nice hotel.
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Accommodation's Reply
29 Nov 2024
Dear C*l. Warm Greetings From Royal Hotel N' Resto Jember. Thank You For Choosing Our Hotel As Your Accommodation Destination. We Are Very Happy To Be A Part Of Your Amazing Experience. Thank You For Your Rating. We Hope To Welcome You Back To Royal Hotel N' Resto Jember Soon. Should You Have Any Further Suggestions Or Feedback, Please Do Not Hesitate To Contact Us. We Are Always Open To Listen And Improve Ourselves For The Satisfaction Of Our Guests. Once Again Thank You For Your Excellent Review. Best Regards. Djoni Bahtiar. General Manager.
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F***i
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Business
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10.0

/10

Reviewed 19 week(s) ago

first time staying at this royal hotel, it was comfortable. everything was okay, in my opinion it is recommended
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Accommodation's Reply
29 Nov 2024
Dear F*i. Warmest greetings from Royal Hotel n' Resto Jember. Thank you for your positive review and rating! We are very happy to hear that you enjoyed your stay here. We are committed to providing the best service and creating a pleasant experience for every guest, Your appreciation for us means a lot to our team. Your review is a great motivation for us to continue to improve the quality of our services. We look forward to welcoming you back in the near future. If there is anything we can help you with for your next visit, Do not hesitate to contact us. We are always open to listening and improving ourselves for the satisfaction of our guests. Thank you again for your excellent review. Best regards. Djoni Bahtiar. General Manager
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S***i
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Leisure
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8.8

/10

Reviewed 21 week(s) ago

Everything was okay. Until I found a cup in the room that was cracked and had paint marks. When I wanted to make a drink
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1 people find it helpful

Accommodation's Reply
29 Nov 2024
Dear S*i. Warm Greetings From Royal Hotel n' Resto Jember. Thank you for choosing our hotel as your accommodation destination. We are very happy to be a part of your extraordinary experience. Thank you for your rating. We look forward to welcoming you back to Royal Hotel n' Resto Jember soon. We appreciate your feedback, We will conduct an evaluation to ensure our facilities can be used as they should be. Your review is a great motivation for us to continue to improve the quality of our services. We look forward to welcoming you back in the near future. If there is anything we can help you with for your next visit, Do not hesitate to contact us. We are always open to listening and improving ourselves for the satisfaction of our guests. Thank you again for your excellent review. Best regards. Djoni Bahtiar. General Manager.
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d***n
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7.5

/10

Reviewed 23 week(s) ago

The atmosphere is scary and the food is not recommended at all, in my opinion, with the expensive price and the room atmosphere where the wifi cable was bitten by mice.
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Widy
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Business
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10.0

/10

Reviewed 25 week(s) ago

A highly recommended hotel and worth it to stay, the location is very strategic close to everywhere and there are many food vendors around the hotel, even the hotel restaurant is open 24 hours so you don't have to worry if you're hungry at night, the staff is very friendly, the rooms are clean, the food is delicious, the hotel atmosphere is also nice, especially the pool area at night, it's nice to have coffee while relaxing. Thank you Royal hotel, will be a regular if I go to Jember again 😍❀.
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Accommodation's Reply
18 Oct 2024
Dear Mrs. Widy. Warmest greetings from Royal Hotel n' Resto Jember. Thank you for your positive review and rating! We are very happy to hear that you enjoyed your stay here. We are committed to providing the best service and creating a pleasant experience for every guest, Your appreciation for the friendliness of our staff and facilities means a lot to our team. Your review is a great motivation for us to continue to improve the quality of our services. We look forward to welcoming you back in the near future. If there is anything we can help you with for your next visit, please do not hesitate to contact us. We are always open to listening and improving ourselves for the satisfaction of our guests. Thank you again for your excellent review. Best regards, Djoni Bahtiar. General Manager.
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D***Y
icon-Transit
Transit
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8.5

/10

Reviewed 27 week(s) ago

The staff is friendly, okay, according to its class.
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1 people find it helpful

Accommodation's Reply
04 Oct 2024
Dear D*Y. Warmest greetings from Royal Hotel n' Resto Jember. Thank you for your positive review and rating! We are very happy to hear that you enjoyed your stay here. We are committed to providing the best service and creating a pleasant experience for every guest, Your appreciation for the friendliness of our staff, cleanliness and facilities means a lot to our team. Your review is a great motivation for us to continue improving the quality of our services. We look forward to welcoming you back in the near future. If there is anything we can help you with for your next visit, please do not hesitate to contact us. We are always open to listening and improving ourselves for the satisfaction of our guests. Thank you again for your excellent review. Best regards. Djoni Bahtiar. General Manager.
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F***y
icon-Staycation
Staycation
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8.2

/10

Reviewed 29 week(s) ago

Everything was okay and check in was fast without waiting until 14:00, but I really hope the pillows are replaced when they are already thin.
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1 people find it helpful

Accommodation's Reply
04 Oct 2024
Dear F*Y. Warm Greetings From Royal Hotel n' Resto Jember. Thank you for choosing our hotel as your accommodation destination. We are very happy to be a part of your extraordinary experience. Thank you for your rating. We look forward to welcoming you back to Royal Hotel n' Resto Jember soon. We appreciate your feedback, We will conduct an evaluation to ensure our facilities can be used as they should be. Your review is a great motivation for us to continue to improve the quality of our services. We look forward to welcoming you back in the near future. If there is anything we can help you with for your next visit, Do not hesitate to contact us. We are always open to listening and improving ourselves for the satisfaction of our guests. Thank you again for your excellent review. Best regards. Djoni Bahtiar. General Manager.
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B***i
icon-Transit
Transit
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10.0

/10

Reviewed 29 week(s) ago

The hotel staff is very friendly. Early check in is free of charge. There are also many food vendors around the hotel. Very comfortable as a place to rest with family. The children also really enjoy the swimming pool.
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1 people find it helpful

Accommodation's Reply
04 Oct 2024
Dear B*i. Warmest greetings from Royal Hotel n' Resto Jember. Thank you for your positive review and rating! We are very happy to hear that you enjoyed your stay here. We are committed to providing the best service and creating a pleasant experience for every guest, Your appreciation for the friendliness of our staff and facilities means a lot to our team. Your review is a great motivation for us to continue to improve the quality of our services. We look forward to welcoming you back in the near future. If there is anything we can help you with for your next visit, please do not hesitate to contact us. We are always open to listening and improving ourselves for the satisfaction of our guests. Thank you again for your excellent review. Best regards. Djoni Bahtiar. General Manager.
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K***a
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 36 week(s) ago

Nice and comfortable, friendly staff.”
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Satriyo A. N.
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Business
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6.9

/10

Reviewed 36 week(s) ago

It's time for the room facilities to be upgraded, starting from TV, AC, shower, mattress and pillows.
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Mohammad
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5.8

/10

Reviewed 37 week(s) ago

The service is good, but there are things that make me no longer want to stay here. The first time I stayed here I was happy with the service and room facilities. But for the second time, I was very disappointed because I found a room on the 3rd floor (forgot what number) with a dirty bed cover full of yellow spots, the old type AC on the indoor blower was destroyed, clearly visible to the eye. And the door guards were broken, adding to the impression that the rooms in this hotel were not paid attention to by the hotel management. In the same class as a 3 star hotel, the room facilities should have zero complaints. It's better to go to Doho for that price, the rooms are better hehe, or the Dafam opposite adds a little more
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b***i
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9.4

/10

Reviewed 39 week(s) ago

The hotel staff is friendly and very informative, including security.
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z***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.4

/10

Reviewed 43 week(s) ago

The hotel room sheets seem to need to be replaced because they are no longer soft. The fabric is no longer suitable for a royal class hotel.
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1 people find it helpful

Number of reviews per page
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40

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