Sunrise Hotel

Hotels
All-star Accommodation

8.1

/10

Very Good

4,775 reviews

What Guests Say About Their Stay

Distance To City Center (21)
Accessibility (18)
Surroundings (15)
Staff Friendliness (11)
Dwi Cahyo Widodo
9.7
/ 10
Cheap, clean and nice hotel, near to center of city
Ahmad H. F.
8.5
/ 10
Good service, comfortable and safety.
rovia a.
8.5
/ 10
Always, be my favorite to take a rest here.
Diah Y. A.
8.5
/ 10
Clean, cheap and comfortable for the backpackers.
Muhammad K. F.
9.7
/ 10
Always be nice every time visit Malang, enjoy it.
In the Area
See Map
Jalan Dr. Cipto No. 5 , Klojen, Malang, Jawa Timur, Indonesia, 65111

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Sunrise Hotel is a good choice when you are visiting Klojen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sunrise Hotel

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Jalan Dr. Cipto No. 5 , Klojen, Malang, Jawa Timur, Indonesia, 65111
Lobby Sunrise Hotel
Exterior 2 Sunrise Hotel

Discover More About Sunrise Hotel

Location


Staying at Sunrise Hotel is a good choice when you are visiting Klojen.

About Sunrise Hotel

For you, travelers who wish to travel comfortably on a budget, Sunrise Hotel is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Sunrise Hotel provides complete services and facilities that you and your colleagues need.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sunrise Hotel.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sunrise Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sunrise Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sunrise Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Sunrise Hotel is the right place to stay.

All facilities in Sunrise Hotel

Functional Hall Sunrise Hotel
Functional Hall
Lobby Sunrise Hotel
Lobby
Exterior Sunrise Hotel
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Ballroom
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Minibar
  • Refrigerator
  • Shower
  • TV

Accessibilty

  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Multilingual staff

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sunrise Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Sunrise Hotel
66
Number of floors in Sunrise Hotel
3
Another facilities in Sunrise Hotel
Coffee shop, Early check-in, Late check-out, Breakfast restaurant, Room service

Frequently asked question in Sunrise Hotel

What are available facilities at Sunrise Hotel?
There are top facilites at Sunrise Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunrise Hotel?
The standard check-in time at Sunrise Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sunrise Hotel provide breakfast?
Yes, Sunrise Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sunrise Hotel

8.1
Very Good

From 4,775 reviews

Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.7

Location

8.3

Service and Facilites

8.0

People often mention about Sunrise Hotel
All
Distance to City Center (25)
Surroundings (22)
Accessibility (22)
Bedroom (21)
Bathroom (17)
Staff Friendliness (16)
Hotel Area (15)
Ambiance (14)
Room Space (11)
Soundproof (10)
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Traveler Reviews Sunrise Hotel

Number of reviews per page
20
40

Customer reviews

N***s
icon-Medical
Medical
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8.5

/10

Reviewed 7 week(s) ago

Friendly staff, fast check in, comfortable room. There are electrical outlets on the right & left side of the bed. There is drinking water, tissue, toothbrush and toothpaste, small soap, but the soap and shampoo in the shower do not come out when pressed. There are no clothes hangers. The bathroom needs to be improved in terms of cleanliness. The others are okay. Close to Saiful Anwar Hospital, because I stayed overnight to rest at the hospital.
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Accommodation's Reply
22 Feb 2025
Warm Greetings from Morina Smart Hotel! Thank you for your review, we sincerely apologize for the inconvenience during your stay at our hotel. Your review means a lot to us, to continue improving the services in our hotel, and we hope to welcome you back to Morina Smart Hotel.
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Remy S. N.
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Leisure
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8.4

/10

Reviewed 9 week(s) ago

The hotel price is actually not expensive, the room is quite comfortable and the air conditioning is cold, the only downside is that the room was not cleaned during the stay.
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Accommodation's Reply
22 Feb 2025
Warm Greetings from Morina Smart Hotel! Thank you for your review, we sincerely apologize for the inconvenience during your stay at our hotel. Your review means a lot to us, to continue improving the services in our hotel, and we hope to welcome you back to Morina Smart Hotel.
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R***a
icon-Leisure
Leisure
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5.7

/10

Reviewed 9 week(s) ago

The room was very dirty and old. The floor looked like it wasn't cleaned and felt sticky. The bed sheets were stained, so it looked like it wasn't changed? The bathroom was very very bad, dirt and mold were everywhere. Horrible experience, glad that we only booked for one night. The only good thing about this hotel was the location which is near train station and in the middle of the city.
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2 people find it helpful

Accommodation's Reply
22 Feb 2025
Warm Greetings from Morina Smart Hotel! Thank you for your review, we sincerely apologize for the inconvenience during your stay at our hotel. Your review means a lot to us, to continue improving the services in our hotel, and we hope to welcome you back to Morina Smart Hotel.
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s***o
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Transit
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8.1

/10

Reviewed 9 week(s) ago

Overall comfortable, bathroom needs a lot of work. Bathroom door is peeling, walls are dirty
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1 people find it helpful

Accommodation's Reply
22 Feb 2025
Warm Greetings from Morina Smart Hotel! Thank you for your review, we sincerely apologize for the inconvenience during your stay at our hotel. Your review means a lot to us, to continue improving the services in our hotel, and we hope to welcome you back to Morina Smart Hotel.
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A***N
icon-Staycation
Staycation
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9.4

/10

Reviewed 10 week(s) ago

Very friendly service, thanks Morina Hotel
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1 people find it helpful

Accommodation's Reply
28 Jan 2025
We would like to thank you for visiting our hotel and thank you for your wonderful review of our hotel. We are glad to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future. Warm regards, Morina Smart Hotel.
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A***i
icon-origin-TRAVELOKA

5.7

/10

Reviewed 12 week(s) ago

Dirty hotel, asking for help to clean it only made it dirtier. As a result, contact the receptionist again to ask for help to clean it again. Cleaned again, but still the same, there are still lots of hair and footprints. The person is rude 🥲. Sorry to give 1 star 🙏
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3 people find it helpful

Accommodation's Reply
09 Jan 2025
Warm Greetings from Morina Smart Hotel! Thank you for your review, we apologize profusely to you for the inconvenience, during your stay at our hotel. And your review means a lot to us, to continue to improve the services in our hotel, and we hope to welcome you back to Morina Smart Hotel.
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F***i
icon-Leisure
Leisure
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8.5

/10

Reviewed 12 week(s) ago

Very close to Malang station and Malang square, close to Klojen market too, so if you are looking for snacks or breakfast, you can go straight to the market.
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1 people find it helpful

Accommodation's Reply
09 Jan 2025
We would like to thank you for visiting our hotel and thank you for your wonderful review of our hotel. We are glad to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future. Warm regards, Morina Smart Hotel.
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s***i
icon-origin-TRAVELOKA

8.8

/10

Reviewed 13 week(s) ago

nice service

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Accommodation's Reply
09 Jan 2025
We would like to thank you for visiting our hotel and thank you for your wonderful review of our hotel. We are glad to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future. Warm regards, Morina Smart Hotel.
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V***a
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Transit
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5.9

/10

Reviewed 13 week(s) ago

not as described. dirty room. many things are not working. fo is not friendly and does not explain about deposit money or keep ID. there is a water heater but there is no electric stand to heat the water.
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1 people find it helpful

Accommodation's Reply
09 Jan 2025
Warm Greetings from Morina Smart Hotel! Thank you for your review, we apologize profusely to you for the inconvenience, during your stay at our hotel. And your review means a lot to us, to continue to improve the services in our hotel, and we hope to welcome you back to Morina Smart Hotel.
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T***A
icon-origin-TRAVELOKA

8.7

/10

Reviewed 14 week(s) ago

I stayed two nights in a Superior plus Balcony 2 room. What I like about this hotel is its easy-to-find location. The staff are friendly and very communicative, the breakfast is also delicious and varied, unfortunately the bathroom is slippery. The rest is fun. It's just that when staying at this hotel during Christmas holidays the price went up 100%. But it doesn't matter because it's just during that time the hotel is full. The cleanliness of the bathroom needs to be improved again Morina Hotel
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Accommodation's Reply
02 Jan 2025
Warm Greetings from Morina Smart Hotel! Thank you for your review, we apologize profusely to you for the inconvenience, during your stay at our hotel. And your review means a lot to us, to continue to improve the services in our hotel, and we hope to welcome you back to Morina Smart Hotel.
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d***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.2

/10

Reviewed 14 week(s) ago

Early c/i is charged 100 thousand. Standard room according to budget, location is ok, across there is Sara Bakery for eating and hanging out. Stayed here because I wanted to go to Bromo.
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2 people find it helpful

Accommodation's Reply
31 Dec 2024
Warm Greetings from Morina Smart Hotel! Thank you for your review, we apologize profusely to you for the inconvenience, during your stay at our hotel. And your review means a lot to us, to continue to improve the services in our hotel, and we hope to welcome you back to Morina Smart Hotel.
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G***t
icon-Leisure
Leisure
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6.2

/10

Reviewed 14 week(s) ago

Rooms and bathrooms are a bit dirty, parking area is small, room facilities are inadequate
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Accommodation's Reply
02 Jan 2025
Warm Greetings from Morina Smart Hotel! Thank you for your review, we apologize profusely to you for the inconvenience, during your stay at our hotel. And your review means a lot to us, to continue to improve the services in our hotel, and we hope to welcome you back to Morina Smart Hotel.
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R***i
icon-Staycation
Staycation
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5.4

/10

Reviewed 14 week(s) ago

Breakfast was terrible. Several times the rice was still raw. The room was very dirty. They said it had been cleaned, but the trash was still there. Condoms were scattered. Wifi was intermittent, but the cellular signal was also in the building block. The bathroom was never cleaned. The toilet was dirty. After complaining twice, it was cleaned.
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1 people find it helpful

Accommodation's Reply
02 Jan 2025
Warm Greetings from Morina Smart Hotel! Thank you for your review, we apologize profusely to you for the inconvenience, during your stay at our hotel. And your review means a lot to us, to continue to improve the services in our hotel, and we hope to welcome you back to Morina Smart Hotel.
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d***n
icon-origin-TRAVELOKA

8.5

/10

Reviewed 14 week(s) ago

For smoking rooms, please provide ashtrays, for bathrooms, please provide tissues too.
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Accommodation's Reply
31 Dec 2024
Warm Greetings from Morina Smart Hotel! Thank you for your review, we apologize profusely to you for the inconvenience, during your stay at our hotel. And your review means a lot to us, to continue to improve the services in our hotel, and we hope to welcome you back to Morina Smart Hotel.
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Aditya R.
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9.1

/10

Reviewed 15 week(s) ago

Okay, the service is fast, the staff is responsive, close to delicious culinary delights.
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Accommodation's Reply
31 Dec 2024
We would like to thank you for visiting our hotel and thank you for your wonderful review of our hotel. We are glad to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future. Warm regards, Morina Smart Hotel.
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R***y
icon-Transit
Transit
icon-origin-TRAVELOKA

8.4

/10

Reviewed 17 week(s) ago

When I checked in, the bathroom toilet tissue was out of stock and had not been replaced, only the remains of the tissue holder were there.
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1 people find it helpful

Accommodation's Reply
31 Dec 2024
Warm Greetings from Morina Smart Hotel! Thank you for your review, we apologize profusely to you for the inconvenience, during your stay at our hotel. And your review means a lot to us, to continue to improve the services in our hotel, and we hope to welcome you back to Morina Smart Hotel.
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v***y
icon-origin-TRAVELOKA

8.5

/10

Reviewed 17 week(s) ago

The hotel's location is very strategic, the staff service is friendly and good, unfortunately there are some things missing, for example a mat in the bathroom, clothes hangers and plastic for dirty clothes.
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1 people find it helpful

Accommodation's Reply
31 Dec 2024
Warm Greetings from Morina Smart Hotel! Thank you for your review, we apologize profusely to you for the inconvenience, during your stay at our hotel. And your review means a lot to us, to continue to improve the services in our hotel, and we hope to welcome you back to Morina Smart Hotel.
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Wiwin
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 23 week(s) ago

Haven't been to Morina Hotel for a long time. Good service.
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1 people find it helpful

Accommodation's Reply
05 Nov 2024
We would like to thank you for visiting our hotel and thank you for your wonderful review of our hotel. We are glad to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future. Warm regards, Morina Smart Hotel.
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R***a
icon-Transit
Transit
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9.4

/10

Reviewed 23 week(s) ago

Very comfortable hotel and friendly staff too, very helpful when checking in and checking out. Especially the room, the room is very clean and comfortable, the wifi is also fast, comfortable anyway. Thank you very much Morina Hotel, next time I go to Malang again I will come back here. Thank you very much
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Accommodation's Reply
05 Nov 2024
We would like to thank you for visiting our hotel and thank you for your wonderful review of our hotel. We are glad to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future. Warm regards, Morina Smart Hotel.
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S***l
icon-Business
Business
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9.1

/10

Reviewed 24 week(s) ago

It's nice, close to Malang station and there are lots of food around the hotel.
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Accommodation's Reply
25 Oct 2024
We would like to thank you for visiting our hotel and thank you for your wonderful review of our hotel. We are glad to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future. Warm regards, Morina Smart Hotel.
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Number of reviews per page
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