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Zest Harbour Bay Batam by Swiss-Belhotel International
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Zest Harbour Bay Batam by Swiss-Belhotel International
Hotels
8.5
/10
Very Good
3,952 reviews
What Guests Say About Their Stay
Staff Friendliness (48)
Hotel Area (44)
Bedroom (43)
Ambiance (41)
Grace K.
10.0
/ 10
2 stars hotel with 5 stars services! They really strict with covid 19 prevention protocol. Also, one of the services that makes me in awww is when I had dinner on their restaurant. the chef found out I didn’t eat the egg yolk because it is half boiled egg and she over to re-cooked the egg if I don't like the half boiled egg. It was so nice gesture from her. Also one guy at restaurant that had me having his lighter as I don't have mine. Its awesome! They really paid attention into details
Penti Irsal
9.4
/ 10
I had a very pleasant stay. Front office staff was really helpful and courteous. The location of the hotel is great and close to ferry terminal. Regards.
Hilda
9.7
/ 10
To my surprise, they had various menu at breakfast 👍🏻 Room is spacious and the staff was very helpful.
Ariana B. M.
9.7
/ 10
Clean rooms. Near amenities. Friendly staffs. Good security.
Juliette Juliette
8.5
/ 10
A comfortable budget hotel with a short walking distance to the harbour and restaurants
In the Area
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Komplek Harbour Bay No. 8, Jalan Duyung Sei Jodoh No.424, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Zest Harbour Bay Batam by Swiss-Belhotel International
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What's around Zest Harbour Bay Batam by Swiss-Belhotel International
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Komplek Harbour Bay No. 8, Jalan Duyung Sei Jodoh No.424, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432
Discover More About Zest Harbour Bay Batam by Swiss-Belhotel International
Location
Zest Harbour Bay Batam by Swiss-Belhotel International is a hotel in a good neighborhood, which is located at Batu Ampar.
About Zest Harbour Bay Batam by Swiss-Belhotel International
For you, travelers who wish to travel comfortably on a budget, Zest Harbour Bay Batam by Swiss-Belhotel International is the perfect place to stay that provides decent facilities as well as great services.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Zest Harbour Bay Batam by Swiss-Belhotel International.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Zest Harbour Bay Batam by Swiss-Belhotel International exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Zest Harbour Bay Batam by Swiss-Belhotel International is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Zest Harbour Bay Batam by Swiss-Belhotel International is the right place to stay.
All facilities in Zest Harbour Bay Batam by Swiss-Belhotel International
Functional Hall
Common Space
Lobby
CleanAccommodation
Exterior
Public Facilities
- Parking
- Elevator
- Restaurant
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Hotel Services
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
General
- AC
- Non-smoking room
- Smoking area
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Food and Drinks
- Breakfast
Connectivity
- LAN Internet
Accessibilty
- Accessible parking
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Zest Harbour Bay Batam by Swiss-Belhotel International
Important Note
Document Policy
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Deposit Policy
Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash and debit card.
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Deposit Policy
Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash and debit card.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Breakfast at the accommodation will be provided from 06:00 - 10:00.
Pets are not allowed in the accommodation.
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Zest Harbour Bay Batam by Swiss-Belhotel International | 182 |
Number of floors in Zest Harbour Bay Batam by Swiss-Belhotel International | 10 |
Another facilities in Zest Harbour Bay Batam by Swiss-Belhotel International | Safety deposit box, WiFi in public area, Cable TV, Desk, In-room safe |
Frequently asked question in Zest Harbour Bay Batam by Swiss-Belhotel International
What are available facilities at Zest Harbour Bay Batam by Swiss-Belhotel International?
There are top facilites at Zest Harbour Bay Batam by Swiss-Belhotel International such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Zest Harbour Bay Batam by Swiss-Belhotel International?
The standard check-in time at Zest Harbour Bay Batam by Swiss-Belhotel International is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Zest Harbour Bay Batam by Swiss-Belhotel International provide breakfast?
Yes, Zest Harbour Bay Batam by Swiss-Belhotel International provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Zest Harbour Bay Batam by Swiss-Belhotel International
8.5
Very Good
From 3,952 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.2
Location
8.6
Service and Facilites
8.5
People often mention about Zest Harbour Bay Batam by Swiss-Belhotel International
All
Surroundings (25)
Staff Friendliness (24)
Ambiance (24)
Hotel Area (24)
Bedroom (23)
Accessibility (22)
Bathroom (22)
Distance to City Center (18)
Wifi (16)
Room Space (16)
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Traveler Reviews Zest Harbour Bay Batam by Swiss-Belhotel International
Number of reviews per page
20
40
Customer reviews
K***o
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and very helpful.
Find this review helpful?
Accommodation's Reply
08 Apr 2025
Dear Valued Guest,
Warmest Greetings from Zest Hotel Harbour Bay, Batam.
Thank you so much for your wonderful review! We’re delighted to hear that you found our staff friendly and helpful. Our team works hard to ensure every guest feels welcomed and well taken care of, so it’s truly rewarding to know we made a positive impact on your stay. We hope to have the pleasure of welcoming you back soon for another fantastic experience.
With kind regards,
The Management
K
Khairuddin
Leisure
10.0
/10
Reviewed 4 week(s) ago
check-in was very fast plus the hotel staff was very friendly and fast.
pleasant experience staying here.
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Accommodation's Reply
16 Apr 2025
Dear Mr. Khairuddin, Thank you for choosing to stay with us at Zest Harbour Bay, Batam. Thank you very much for taking the time to leave such a positive review. We are very pleased to know that the speedy check-in process and the friendliness and quick response of our staff have made your stay a pleasant one. Guest satisfaction is our top priority, and comments like this really motivate the entire team to continue providing the best service. We hope this pleasant experience makes you more comfortable to stay with us again in the future. See you on your next visit, and please do not hesitate to contact us if you have any special needs during your stay. Regards, Management.
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Gomal
Leisure
8.4
/10
Reviewed 4 week(s) ago
Overall ok, no problems.
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Accommodation's Reply
06 Apr 2025
Dear Mr. Gomal M. T., Thank you for choosing to stay with us at Zest Harbour Bay, Batam. We greatly appreciate you taking the time to share your experience and review with us. Thank you very much for your review! We are very pleased to hear that you were overall satisfied with your stay at our hotel. We are committed to always providing the best service and ensuring the comfort of our guests, so it is very encouraging if you feel that there were no obstacles during your stay. We look forward to welcoming you back again in the future and providing an even more enjoyable experience. Regards, Management.
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I***n
9.7
/10
Reviewed 4 week(s) ago
5⭐
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Accommodation's Reply
08 Apr 2025
Dear Mr. Irwan, Thank you for choosing to stay with us at Zest Harbour Bay, Batam. We greatly appreciate you taking the time to share your experience and review with us. We are very happy to hear that you had a pleasant experience during your stay with us, We always put guest experience and satisfaction as our priority, your review and kind words mean a lot to us. We look forward to welcoming you back on your next visit in the future. Best regards, Management.
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AM
Agus M.
9.7
/10
Reviewed 4 week(s) ago
Delicious and comfortable, the surrounding location is easy to find food.
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Accommodation's Reply
08 Apr 2025
Dear Mr. Agus M, Thank you for choosing to stay with us at Zest Harbour Bay, Batam. Thank you very much for your positive review! We are very happy to hear that you felt comfortable during your stay with us. We always strive to provide a pleasant experience for our guests, both in terms of the comfort of the facilities and the ease of access to various places around. We look forward to welcoming you back on your next visit in the future. Best regards, Management.
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D***h
Leisure
8.5
/10
Reviewed 9 week(s) ago
Very clean, all services are good
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Accommodation's Reply
02 Mar 2025
Dear Ms. Diah, Thank you for choosing to stay with us at Zest Harbour Bay, Batam. Thank you very much for your very positive review. We are very happy to hear that you are satisfied with the cleanliness and service we provide. Your satisfaction is our top priority, and we will continue to strive to maintain the quality of our services to be the best. We look forward to welcoming you again in the future. Regards, Management
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A***A
Business
8.5
/10
Reviewed 10 week(s) ago
Unfortunately, the sea view is blocked by the building in front of it.
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Accommodation's Reply
20 Feb 2025
Dear Sir/Madam, Thank you for choosing to stay with us at Zest Harbour Bay, Batam. Thank you very much for your valuable feedback. We apologize if the sea view you were expecting was disturbed by the development around the area. We will continue to strive to improve our facilities for the comfort of our guests. We hope your next visit will be as pleasant as ever, and we look forward to welcoming you back with a better experience. Best regards, Management.
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S***o
10.0
/10
Reviewed 12 week(s) ago
The hotel is strategically located, and the rooms are clean, it is very easy to find food.
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Accommodation's Reply
04 Feb 2025
Dear Mr. Supriyo, Thank you for choosing to stay with us at Zest Harbour Bay, Batam. We greatly appreciate you taking the time to share your experience and review with us. Thank you very much for this excellent review. We greatly appreciate that you are satisfied with our hotel’s strategic location, which certainly makes it easy for you to do activities around the area. We are also pleased to hear that the cleanliness of our rooms meets your expectations, as guest comfort and satisfaction are our top priorities. We hope that you are also comfortable with the ease of finding food around the hotel. Hopefully we can welcome you back soon and provide a more enjoyable stay experience in the future. Regards, Management
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a***g
8.5
/10
Reviewed 13 week(s) ago
The first time I came here, everything was very good with an economical price. The second time I came here, the cleanliness was a bit lower. The third time I got a room with a smelly air conditioner. I asked to move rooms so that the standard of cleanliness and suitability of the rooms would be the same. There shouldn't be one that is very good and the other one is disappointing.
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Accommodation's Reply
04 Feb 2025
Dear Mr. Agung, Thank you for choosing to stay with us at Zest Harbour Bay, Batam. We greatly appreciate you taking the time to share your experience and review with us. We greatly appreciate your feedback and apologize for any inconvenience you may have experienced. We take the cleanliness and comfort of each room very seriously, and we will immediately follow up on the issues you have raised regarding the cleanliness and condition of the air conditioning in the room. We are committed to always maintaining the best quality and service standards for all our guests. Hopefully we can provide a better and more satisfying experience on your next visit. Regards, Management
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A***E
9.4
/10
Reviewed 13 week(s) ago
The hotel staff is very friendly and the hotel rooms are clean.
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Accommodation's Reply
28 Jan 2025
Dear Mr. Ade, Thank you for choosing to stay with us at Zest Harbour Bay, Batam. We greatly appreciate you taking the time to share your experience and review with us. Thank you very much for your positive review! We are very happy to hear that you were satisfied with the friendliness of our staff and the cleanliness of the hotel room. We always strive to provide the best stay experience for every guest, and your comments mean a lot to us. We will continue to work hard to maintain the quality of our services and facilities. We look forward to welcoming you back on your next visit in the future. Best regards, Management.
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M***a
8.5
/10
Reviewed 14 week(s) ago
The hotel is very clean, the rooms are also clean, the bathroom is also clean, the environment around the hotel is also good, on the seafront, close access to the city center
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Accommodation's Reply
23 Jan 2025
Dear Ms. Mega, Thank you for choosing to stay with us at Zest Harbour Bay, Batam. We greatly appreciate you taking the time to share your experience and review with us. Thank you very much for your positive review. We are very pleased to hear that you were satisfied with the cleanliness of our hotel, room, and bathroom facilities. We are also grateful that you appreciated our strategic location by the sea and close to the city center. We strive to provide the best experience for every guest, and your review is a motivation for us to continue to improve our services. We look forward to welcoming you back on your next visit to Batam. Thank you, Management.
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A***E
Transit
9.4
/10
Reviewed 14 week(s) ago
staff is very friendly and very helpful in the check in/out process.
Clean and recommended.
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Accommodation's Reply
23 Jan 2025
Dear Mr. Ade, Thank you for choosing to stay with us at Zest Harbour Bay, Batam. We greatly appreciate you taking the time to share your experience and review with us. Thank you very much for your positive review! We are very happy to hear that you were satisfied with the service of our friendly and helpful staff. We always strive to provide the best experience for every guest, and feedback like this means a lot to us. In addition, we also thank you for appreciating the cleanliness and comfort of our facilities. A smooth check-in and check-out process is important to us so that guests can feel comfortable. We look forward to welcoming you back on your next visit to Batam. Thank you, Management.
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M***a
8.5
/10
Reviewed 15 week(s) ago
Hotel staff is very friendly, room is clean, service is good, highly recommended
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Accommodation's Reply
17 Jan 2025
Dear Ms. Mega, Thank you for choosing to stay with us at Zest Harbour Bay, Batam. We greatly appreciate you taking the time to share your experience and review with us. We are very happy to hear that you had a pleasant experience during your stay with us, We always put guest experience and satisfaction as our priority, your review and kind words mean a lot to us. We look forward to welcoming you back on your next visit in the future. Best regards, Management.
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c***n
Transit
8.8
/10
Reviewed 16 week(s) ago
very close to the pier to Singapore, not far to the city, lots of places to eat.
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Accommodation's Reply
11 Jan 2025
Dear Sir/Madam, Thank you for choosing to stay with us at Zest Harbour Bay, Batam. We greatly appreciate you taking the time to share your experience and review with us. We are very happy to hear that you had a pleasant experience during your stay with us, We always put guest experience and satisfaction as our priority, your review and kind words mean a lot to us. We look forward to welcoming you back on your next visit in the future. Best regards, Management.
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r***i
Leisure
8.5
/10
Reviewed 17 week(s) ago
Comfortable, clean. Good location. Yeah it's pretty fun.
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Accommodation's Reply
11 Jan 2025
Dear Mrs. Rianti, Thank you for choosing to stay with us at Zest Harbour Bay, Batam. We greatly appreciate you taking the time to share your experience and review with us. We are very happy to hear that you had a pleasant experience during your stay with us, We always put guest experience and satisfaction as our priority, your review and kind words mean a lot to us. We look forward to welcoming you back on your next visit in the future. Best regards, Management.
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D***s
Leisure
8.8
/10
Reviewed 17 week(s) ago
The hotel staff is very helpful, the room is quite clean minus the hot water from the shower which doesn't feel hot enough, close to the ferry crossing to Singapore
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Accommodation's Reply
11 Jan 2025
Dear Sir/Madam, Thank you for choosing to stay with us at Zest Harbour Bay, Batam. We greatly appreciate your positive comments regarding our staff service and the strategic location of the hotel. We also apologize for the inconvenience you experienced regarding the hot water temperature in the shower. We will take note of your feedback and immediately follow up to improve the comfort of our guests. We look forward to welcoming you back in the future. Best regards, Management.
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S***h
8.8
/10
Reviewed 17 week(s) ago
Everything is okay, but I happened to get a room with a shower that wasn't very strong and the heater settings were a bit difficult.
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1 people find it helpful
Accommodation's Reply
11 Jan 2025
Dear Sir/Madam, Thank you for choosing to stay with us at Zest Harbour Bay, Batam. We greatly appreciate you taking the time to share your experience and review with us. We apologize for the inconvenience you experienced with the shower and heating settings. Your feedback means a lot to us, and we will immediately check and improve to make your stay more comfortable on your next visit. We look forward to welcoming you back in the near future with better facilities. Best regards, Management
See original
ek
eddie k.
8.5
/10
Reviewed 18 week(s) ago
Good location and variety of food
Find this review helpful?
Accommodation's Reply
11 Jan 2025
Dear Mr. Kwang Wei Khoo,
Warmest Greetings from Zest Hotel Harbour Bay, Batam.
Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam.
We're glad to hear that you enjoyed our convenient location and the variety of food we offer. We strive to provide a diverse and satisfying experience for all our guests, so it's great to know we met your expectations.
We are looking forward to welcoming you back soon. We hope to see you again on your next visit to Batam.
With kind regards,
The Management
UM
Umesh M.
Leisure
6.5
/10
Reviewed 19 week(s) ago
Never come for Clean Room Next Day. No Provide 2 Room key If come with Family. If Consider International Standard as celebrate with Swiss-bell hotel. The Standard was not match even one (1) Star. So just Say Zest hotel do not Combined name with Swiss Bell Hotel. It was Spoil Swiss hotel name as well. In TV there is No International Channel only Local Channel. How can you consider Zest was an International Hotel. I stay many Times in Zest Hotel also I have Provided many times my Feed Back to Receptions as well. In Menu said many Things but when Order in Room Service Nothing was Available. So better Remove from your Room Service Menu. Just Write Those which was Available. No point so big menu but Nothing was Available. And We have to Buy from Grab Food or Other Restaurenet.
Read More
1 people find it helpful
Accommodation's Reply
11 Jan 2025
Dear Mr. Umesh M,
Thank you for sharing your feedback with us. We deeply regret that your recent stay did not meet your expectations, and we sincerely apologize for the inconvenience caused.
Regarding the issues you raised, we are truly sorry for the keys issues, we always provide 2 keys for every room and for any delays in your room's cleanliness. We will review our service procedures to ensure better communication and support for guests, especially those traveling with family.
We also apologize for the TV channel limitations and the availability of menu items in room service. Your feedback about the variety of channels and menu selection is invaluable, and we will work on addressing these concerns to improve the overall experience for our guests.
We understand your disappointment and we take your comments seriously. We are committed to improving the quality of our services and hope to have the opportunity to serve you better in the future.
Kind regards,
Zest Hotel Management
f***n
Business
10.0
/10
Reviewed 22 week(s) ago
Friendly staff, clean hotel, standard price
See original
1 people find it helpful
Accommodation's Reply
29 Nov 2024
Dear Mr. Firman, Thank you for choosing to stay with us at Zest Harbour Bay, Batam. We greatly appreciate you taking the time to share your experience and review with us. Thank you very much for your very positive review! We are very pleased to hear that you were satisfied with the service of our friendly staff and the cleanliness of our hotel. We always strive to provide the best experience for every guest, and we greatly appreciate that you feel that our prices are in line with our standards. We hope to continue to provide the best comfort and service on every visit you make. We look forward to welcoming you back on your next visit in the future. Best regards, Management.
See original
Number of reviews per page
20
40
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