Hotel Barbato

It was horrific, it smells bad, it looked bad just avoid. The staff were friendly but didn’t make up for the dreadful room

The area is not pretty, the room smells like cigarette smoke, no toiletries in the bathroom, the towels were super small, only two towels the toilet didn't have a lid, the pillows were very uncomfortable. The staff was nice though.

good but the shower in my room was faulty but staff were nice and helpful

The included breakfast is one pastry and a drink. On a map, the location seems convenient, but it’s not that great if you’re trying to get to the city center because the busses do not run on schedule. Being closer to a metro would be preferred when moving around Naples. The room also had a broken fridge and tv but at least they were able to call a technician for the next day for the fridge. However, since we did not know about the fridge being broken until after we came back with leftovers, we had to ask them to leave it in their employee fridge for the night. When we went back for it the next morning, the front desk staff was different from the day before, and he could only give us back half of our food because the other bag was missing. Another the biggest problem was the hole in the shower ceiling that would drip water after every shower. The service was also hit or miss depending on who you got. When we first tried to report the broken fridge, it felt very difficult to communicate with them in English, even when we pulled up Google translate for her to use. The hotel itself isn’t terrible (minus the broken fridge and ceiling) so if you can speak Italian and don’t plan on going too far from the hotel area, it is worth staying here for the price

Nice pleasant room in nice old hotel. However Quite far from downtown- Location is the only complaint i have &of course this has nothing 'to do' with hotel/

There is absolutely nothing good about this property. After complaining I was moved to a diff room but that was as bad as the other. Noisy, dingy, untidy. It looked like an old tiring building with lots of renovation work needed. No proper shower doors, toilet seats, rusty shower, hollow electric switches, sockets, aircon made noise all night. Lot of traffic noise as the rooms are facing the main road. Never ever going back there. If you still have free cancellation then go ahead and find another place even otherwise do the same.

4 stars… more -4 stars. Please note this hotel is located in the middle of a shady neighbourhood, aka very local outskirt area where no one speaks english and tourist girls are cat called. We can hear everything in the street, if someone smokes in the common entrance downstairs OUTSIDE, you WILL smell it in your room. Then again looks like smoking in your room is common due to the ashtray in ours. There is mold in the shower, no toilet seat, and the deluxe room barely has light due to less than half of the lightbulbs functioning. To top it all, staff is not friendly. If you do book it, stick to the R5 bus from the train station and google maps to know which stop to get off.

comfortable enough. Far from city centre, various issues with our stay. - no wifi - ac was dripping onto the bed - sat down on the chair and it broke - very angry shower, made a mess in the bathroom. - included breakfast was just one beverage and pastry. Worst croissant I’ve ever eaten and had to pay extra for second coffee. - hotel was filled with cigarette smoke - balcony opened only onto a grate. Fine enough but not as comfortable as I would’ve liked.

Overall all okay. Hotel is very from Metro and the hot weather doesn t help. It is an okay place to stay BUT clearly several people have been smoking inside and the smell stays for long time, but everything else was ok.

Basic wouldn’t recommend

Customer service was awful. The reception, did not talk at all, only asked for the passport and handed me a dirty key, remote for AC and TV which both did not work. There's no WIFI. The room was disgusting. Seriously, I was afraid to lay on my bed. The lights were burnt out, there was a water leak near the washroom. The area of this property was questionable. If you are a lone traveler, i do not recommend it. It feels really unsafe around this area. It was also really noisy, you can hear the other people from their rooms and hallway. My overall stay was very disappointing.

Staff very friendly and helpful. They made great effort to make our stay pleasant.

Room was filthy, host was preoccupied, no free breakfast as advertised, no food allowed in rooms, unfortunate location

The staff was friendly and cafe was exceptional. The bartenders were great also!!

The personal very helpful and courteous

They provided secure parking. The staff was attentive and professional.

Naples isnt as "safe" or walkable as the rest of Europe. Naples is an idustrial type city that has lots of graffiti, dirty streets and just doesnt look safe in most places. That being said, this hotel is past the airport and main Naples area but area is a tiny bit better than closer to train. We took taxi from port for cost of $30Euros. Taxi to airport was $20E. Hotel is clean and we simply spend the night for an early AM flight. There is a GREAT pizzeria about 2 blocks down and delicious bakery 1/2 block down. Would recommend if coming to naples. Worth being further from town.

Pretty comfy for 3 nights but the area it was placed to, was terrible and full of shifty people. Only two members of the staff speak english and the breakfast ladies seem judgemental and not professional at all. Ths dangerous placement could be countered if you have a car, but if you dont, its better you dont choose the hotel because of gangs, pickpockets and very unreliable bus services. The area resembles a lot a 3rd world country.

Spent three nights, hotel was excellent. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Friendly and helpful staff, particularly at breakfast. The room and the facilities were both very tired and could do with a freshen up. The location wasn't great, especially for getting in and out of the city centre.