HOKUTEN NO OKA Lake Abashiri Tsuruga Resort

Resorts
8.8
/10

Very Good

249 reviews

What Guests Say About Their Stay

Kelly
10.0
/ 10
Absolutely beautiful property. Service was excellent. Dining offered many delicious options for both Eastern and Western palates.
Heather Anne
10.0
/ 10
Wonderful hotel with everything you need. you need a car to get into Abashiri but the hotel is really high quality. The real log fire in the lounge in the evening is perfect.
Ahreum
10.0
/ 10
People are super kind, nice facilities and room is super fancy with a reasonable price! I will definitely visit this hotel again someday! Thank you! You are the best hotel in Hokkaido ;) Ahreum
In the Area
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159 Yobito, Shari, Abashiri, Hokkaido, Japan, 099-2421

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at HOKUTEN NO OKA Lake Abashiri Tsuruga Resort is a good choice when you are visiting Abashiri. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around HOKUTEN NO OKA Lake Abashiri Tsuruga Resort

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159 Yobito, Shari, Abashiri, Hokkaido, Japan, 099-2421
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Discover More About HOKUTEN NO OKA Lake Abashiri Tsuruga Resort

Location


Staying at HOKUTEN NO OKA Lake Abashiri Tsuruga Resort is a good choice when you are visiting Abashiri.

About HOKUTEN NO OKA Lake Abashiri Tsuruga Resort

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HOKUTEN NO OKA Lake Abashiri Tsuruga Resort exclusively for you.

Get precious and unforgettable moment during your stay at HOKUTEN NO OKA Lake Abashiri Tsuruga Resort.

All facilities in HOKUTEN NO OKA Lake Abashiri Tsuruga Resort

Others HOKUTEN NO OKA Lake Abashiri Tsuruga Resort
Others

Hotel Services

  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Shops
  • Karaoke
  • Spa
  • Library

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Fireplace in lobby
  • Parking

Transportation

  • Access to train station

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Business Facilities

  • Computer station

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in HOKUTEN NO OKA Lake Abashiri Tsuruga Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests traveling with a service animal must contact the property prior to arrival.

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 19:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 19:00 - Before 10:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at HOKUTEN NO OKA Lake Abashiri Tsuruga Resort
85
Number of floors in HOKUTEN NO OKA Lake Abashiri Tsuruga Resort
9
Another facilities in HOKUTEN NO OKA Lake Abashiri Tsuruga Resort
Newspaper in lobby, Tours, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in HOKUTEN NO OKA Lake Abashiri Tsuruga Resort

What are available facilities at HOKUTEN NO OKA Lake Abashiri Tsuruga Resort?
There are top facilites at HOKUTEN NO OKA Lake Abashiri Tsuruga Resort such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at HOKUTEN NO OKA Lake Abashiri Tsuruga Resort?
The standard check-in time at HOKUTEN NO OKA Lake Abashiri Tsuruga Resort is starting from 15:00 - 19:00 while the latest check-out time is at Before 10:00
Does HOKUTEN NO OKA Lake Abashiri Tsuruga Resort provide breakfast?
Yes, HOKUTEN NO OKA Lake Abashiri Tsuruga Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in HOKUTEN NO OKA Lake Abashiri Tsuruga Resort

8.8
Very Good

From 249 reviews

Cleanliness

9.0

Room Comfort

9.0

Location

8.8

Service and Facilites

9.0

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Traveler Reviews HOKUTEN NO OKA Lake Abashiri Tsuruga Resort

Number of reviews per page
20
40
Top reviews
Verified traveler

8.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Everything is amazing except the food area. There is no ventilation its soooooo smelly z
Kelly
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 91 week(s) ago

Expedia Group verified review

Absolutely beautiful property. Service was excellent. Dining offered many delicious options for both Eastern and Western palates.
Roxana
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 100 week(s) ago

Hotels.com verified review

Pluses: 1. The best thing about this hotel is the dinner buffet, included in the price. It was exceptional. There was a large variety of meat, seafood, vegetables, starches, and desserts. The grilled beef was fantastic. It was butter soft, and almost melted in your mouth. 2..The rooms are clean and spacious and have an understated elegant classic feeling typical of Japanese esthetics. Minuses: 1. Service here is mediocre. The staff seems like they’re just going through the motions, without a true spirit of omotenashi. 2. The bathroom felt very old (not classic), maybe dating to the 1980s. Turning one of the knobs in the bathroom sink provided no water at all — how can the maids not notice this and report it? Do they not clean the sink? 3. The room: desperately need blackout curtains, especially since the sun rises at 345am! It was so bright we could not sleep. Just awful. 4. We found a dirty pair of reading glasses someone had left behind on the nightstand. How can housekeeping miss this? Overall: This was probably once a phenomenal resort. It could be again, with some updating, better maintenance and better service. But in its current state, it’s mediocre and overpriced. Come for the dinner, not the room.
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Wen Ping
icon- with Children
with Children

10.0

/10

Reviewed 107 week(s) ago

Expedia Group verified review

Staff are very nice and friendly
Heather Anne
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 115 week(s) ago

Expedia Group verified review

Wonderful hotel with everything you need. you need a car to get into Abashiri but the hotel is really high quality. The real log fire in the lounge in the evening is perfect.
Ahreum
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 130 week(s) ago

Expedia Group verified review

People are super kind, nice facilities and room is super fancy with a reasonable price! I will definitely visit this hotel again someday! Thank you! You are the best hotel in Hokkaido ;) Ahreum
Sean

10.0

/10

Reviewed 272 week(s) ago

Hotels.com verified review

Amazing property in a small town, which was made even more spectacular in winter. The property offers a courtesy shuttle to pick you up from Abashiri station, as it is a ways away from any station. Only word of caution is to check the shuttle schedule on the website as the station is extremely small, which not much near by. The property itself has a beautiful onsen, divided by gender, with an indoor and outdoor bath. There is also a hot stone room, and a sauna. The dinner was wonderful and they provided options for vegetarians, if necessary. There is also a juice and tea area, and you can roast marshmallows by the fire inside. There is also a foot bath located outside, which is very enjoyable, however the walk can require a bit of courage during the winter nights ;)
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Mieko

10.0

/10

Reviewed 272 week(s) ago

Hotels.com verified review

A very nice resort hotel. Hot spring. Sauna and everything for you to enjoy your relaxed vacation. The food is also very nice!
Siu Kei

8.0

/10

Reviewed 279 week(s) ago

Hotels.com verified review

It was received warm welcome from front office staff. It less variety of dinner buffet whereas good in breakfast buffet. The onsen facilities are good in terms of spacious and sufficient shower as well as hv sauna.
Thomas

8.0

/10

Reviewed 305 week(s) ago

Hotels.com verified review

Having stayed with the Tsuruga group of resorts before, I had high expectations of this resort. We stayed there for 3 nights and had the suite with private hot springs on the first night - it was as expected, a fantastic experience. We took 2 deluxe rooms for the second and third night and we were disappointed with the extremely small bathroom/toilet. The deluxe rooms themselves were bigger than the average room so no issue with that - it's just the bathroom/toilet. I never expected something like this so it was a bugbear for us. It was a tight squeeze for one person in the bathroom and thank goodness we visited the onsen nightly and we actually had our bath there instead. I will not give up on the Tsuruga resorts - they are known for their service, hospitality and luxury. They just need to do something about the bathroom/toilet. Other than that, it was a good stay with good food. There's even a self-service laundry that one can use for free (just need to purchase detergent). Location is quiet but I wished it did overlook Lake Abashiri but the greenery was good too.
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HOONSIK

10.0

/10

Reviewed 322 week(s) ago

Hotels.com verified review

Awesome place. I spent three nights here. You can enjoy hot spring with great scenery in your room. Also, the hotel offers free breakfast/dinner/ramen/bar coupon if you stay 2nd floor (the floor for inside hot spring rooms) Overall nice hotel with appropriate price range. Staffs are not overly kind and it was good enough. Lounge/library/bar/music room are very cozy!
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Paul

10.0

/10

Reviewed 363 week(s) ago

Hotels.com verified review

Excellent service overall Friendly English speaking staff Beautiful lounge and reception area Good rooms
Desiree

8.0

/10

Reviewed 366 week(s) ago

Hotels.com verified review

Quiet location. Unique amenities in the hotel. There is one thing I don’t like is they charge onsen tax (¥150/pax) on check-out, whether u use it or not and this onsen charge was not informed when u check in.
JJK

8.0

/10

Reviewed 397 week(s) ago

Hotels.com verified review

Everything is of quality.
Dickson

8.0

/10

Reviewed 401 week(s) ago

Hotels.com verified review

Nice generally, food was very good for our half board stay. Despite leaving usual requests like non smoking room high floor with lake/sea views, this family of four was given a smoking room, partially deordourized, on the third floor with hardly any view of the lake, as I recalled the booking was on one with lake view. The room was also right in front of the lift lobby. This was the most expensive room that I booked for or Hokkaido trip, and one reward night was used to cover in part the hotel charge. It was kind of disappointmentfor the room, but we liked the hotel very much, the hot bath, live music play over dinner, entertainmentareas, free coffee corner, and many more to commend (except.the room that we were given)
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Verified traveler

10.0

/10

Reviewed 405 week(s) ago

Hotels.com verified review

We stayed at a room with private onsen on 2/F. The room was beautiful. The staff who took care of us was friendlay. Buffet dinner and breakfast were both excellent. Really enjoyed our stay.
Victor

10.0

/10

Reviewed 409 week(s) ago

Expedia Group verified review

Best hotel in our trip. Feel relax. Stay again if visit next time.
Verified traveler

8.0

/10

Reviewed 412 week(s) ago

Hotels.com verified review

GOOD
Verified traveler

8.0

/10

Reviewed 412 week(s) ago

Hotels.com verified review

Nice place to stay
Verified traveler

8.0

/10

Reviewed 415 week(s) ago

Hotels.com verified review

It is a comfortable stay but come with the price tag
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