Search Hotels
See All Photos
Hotel New Tsuruta
Hotels
8.2
/10
Very Good
774 reviews
What Guests Say About Their Stay
Tyler
10.0
/ 10
Very nice view of the water. Very good amount of space for the price! The room was amazing. It was under renovation when we stayed but it wasn’t that noticeable. Friendly staff.
Sharon
10.0
/ 10
Only stayed in the hotel for a night, prior to my ferry journey to Osaka. I booked a Japanese styled room - sleeping on the floor, for the experience. Did take a while for me to get comfortable, but did sleep eventually. Nice room with a seating area, sea view and good amenities: fridge, kettle etc. An excellent breakfast in the morning, to set me up for the day. The hotel looked after my luggage after checkout, so I walked around the town and had an Onsen. Very much recommend a stay in this hotel. I would definitely stay here again, and for longer.
Jose
10.0
/ 10
Overall good experience. Breakfast was great. Reception was helpful and kind. Staff was awesom.
In the Area
See Map
1-14-15 KITAHAMA, Oita, Beppu-shi, Kyushu, Japan, 874-0920
Main Facilities
See more
24-Hour Front Desk
WiFi
Elevator
See more
Available Room Types in Hotel New Tsuruta
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Hotel New Tsuruta
Discover More Places
1-14-15 KITAHAMA, Oita, Beppu-shi, Kyushu, Japan, 874-0920
Discover More About Hotel New Tsuruta
Location
Hotel New Tsuruta is located in area / city Beppu-shi.
About Hotel New Tsuruta
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel New Tsuruta.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Hotel New Tsuruta is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel New Tsuruta is the right place to stay.
All facilities in Hotel New Tsuruta
Others
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
Things to Do
- Shops
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel New Tsuruta
Important Note
- Fee for buffet breakfast: approximately JPY 2200 per person
- Hosted evening meal: JPY 9900
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates receive dinner from 6 PM to 8 PM only. The dining venue closes at 9 PM.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 10:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel New Tsuruta | 49 |
Number of floors in Hotel New Tsuruta | 8 |
Another facilities in Hotel New Tsuruta | Others, Smoke-free area, Safety deposit box, Luggage storage, Multilingual staff |
Frequently asked question in Hotel New Tsuruta
What are available facilities at Hotel New Tsuruta?
There are top facilites at Hotel New Tsuruta such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Tsuruta?
The standard check-in time at Hotel New Tsuruta is starting from From 15:00 while the latest check-out time is at Before 10:00
Does Hotel New Tsuruta provide breakfast?
Yes, Hotel New Tsuruta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel New Tsuruta
Traveloka (2)
Other sources (774)
8.2
Very Good
From 774 reviews
Cleanliness
7.6
Room Comfort
7.8
Location
8.8
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel New Tsuruta
Number of reviews per page
20
40
Top reviews
Sotaro
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Their breakfast was brilliant. Parking space was not sufficient enough so I had to park outside of the hotel for one night, that only cost 1000 yen
Wei-Chih
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great location. Hotel needs some renovations.
Thomas
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
M7
.
M
Tyler
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Very nice view of the water. Very good amount of space for the price! The room was amazing. It was under renovation when we stayed but it wasn’t that noticeable. Friendly staff.
Sharon
Leisure
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Only stayed in the hotel for a night, prior to my ferry journey to Osaka. I booked a Japanese styled room - sleeping on the floor, for the experience. Did take a while for me to get comfortable, but did sleep eventually. Nice room with a seating area, sea view and good amenities: fridge, kettle etc. An excellent breakfast in the morning, to set me up for the day. The hotel looked after my luggage after checkout, so I walked around the town and had an Onsen. Very much recommend a stay in this hotel. I would definitely stay here again, and for longer.
Read More
Jose
10.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Overall good experience. Breakfast was great. Reception was helpful and kind. Staff was awesom.
Pei Shan
Leisure Family
8.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Pros:
1. Location: many bus stops nearby, and hotel is between 2 of the largest shopping centres in Beppu. So finding food is easy. There is also a nice restaurant opposite the hotel, Royal Host.
Con’s
1. We wanted to check in at 2 pm but staff was insistent to only let us check in at 3pm. So we waited at the lobby. There was no traffic in the hotel in that one hour and at 2.45pm, we were then offered the room. Why so rigid?
2. The hotel was unmanned at night, which may pose a security issue.
3. No daily mineral water was provided. There was a notice saying that the tap water can be drunk.
4. No daily cleaning service. Even bath towels were not replaced.
5. Hotel is old and tired looking.
Read More
Naveed
Leisure Family
8.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Average good
john
Leisure
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Hotel is great in all areas, except that most of the infrastructure is old. If you can compromise a little then this will be a great stay.
Grey
Leisure
10.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
The walk from Beppu station isn't very long, if not destracted by their shopping area near station. The view of the bay was a site. The hospitality by the staff was amazing. Would def return when have a chance.
Donna
8.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
Very pleasant stay. Nice views and great Onsen is a plus
Gregory
10.0
/10
Reviewed 171 week(s) ago
Hotels.com verified review
If your looking for a unique experience in Beppu this is the place. You can get the traditional Japanese Inn style or Western style room and the Onsen is very big with a sauna on the male and female side, body wash shampoo and conditioner are available at each of the wash station. They will come to your room around 1800 to set up your futon in your Japanese style room it's a lovely surprise after being out n about all day.
Read More
Joon
Leisure
10.0
/10
Reviewed 264 week(s) ago
Expedia Group verified review
Great location and best economic value. Room was clean and breakfast was good
Swee Seng
8.0
/10
Reviewed 283 week(s) ago
Hotels.com verified review
Value for money, breakfast was delicious
Garry
2.0
/10
Reviewed 286 week(s) ago
Hotels.com verified review
Moldy, dirty and heavily stained carpets
Verified traveler
Leisure with Children
8.0
/10
Reviewed 287 week(s) ago
Expedia Group verified review
Nearby station. Good service. Nice staff. Cozy room
Verified traveler
Leisure Family
8.0
/10
Reviewed 306 week(s) ago
Expedia Group verified review
Hotel has onsen and is facing the sea with loving sunrise view. Room is comfortable.
JOSEPH
10.0
/10
Reviewed 328 week(s) ago
Expedia Group verified review
The hotel needs a minor renovation. The paint fated. However the breakfast is good to value charged. Tbe location and the view from the room is wonderful
Verified traveler
10.0
/10
Reviewed 330 week(s) ago
Expedia Group verified review
it was very clean, view and people at counter are very friendly and informative.
Cliff
8.0
/10
Reviewed 333 week(s) ago
Hotels.com verified review
Clean room with good view. Friendly and courteous staff. Very satisfied stay.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Beppu-shi
About Traveloka
Facebook
Instagram
Youtube
Traveloka | Business Registration Number: 291-86-03397 | Representative: Ahn Jung Woo | Address: South Korea, Seoul, Gangnam District, Teheran-ro, 431 Justco Tower 5-008 06159 | Email: cs@traveloka.com | Mail Order Business Report Number: 2024-Seoul Jung-gu-2034
Copyright © 2025 Traveloka. All rights reserved