Karuizawa Prince Hotel East

Resorts

8.2

/10

Very Good

446 reviews

What Guests Say About Their Stay

Chun-Che
10.0
/ 10
This is a ski resort during the winter season. Although it’s still early season, they managed to open with man made snow. The snow condition is good but not great because the trail is narrow and there are too much skiers. However, it’s a great experience in the early season. The resort is also next to an outlet center . There are 200 plus shops. It’s great for non skiers. The hot springs are also great, especially for the skiers after the exercises. We are vegetarian and the restaurant taking care our request seriously. Over all, it’s a great experience and I will definitely recommend it to everyone.
Verified traveler
10.0
/ 10
The hotel just next to snow resort. Enough facilities and rental shop/institute for ski and snowboard. Suitable for ski/snowboard beginner to stay.
Wee Ming
10.0
/ 10
Staff were really attentive and we had a really enjoyable 4 night stay at the Prince East Cottage.
In the Area
See Map
1016-75 Karuizawa, Gumma, Kanto, Japan, 389-0193

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Karuizawa Prince Hotel East is a resort in a good neighborhood, which is located at Gumma. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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1016-75 Karuizawa, Gumma, Kanto, Japan, 389-0193
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Discover More About Karuizawa Prince Hotel East

Location


Karuizawa Prince Hotel East is a resort in a good neighborhood, which is located at Gumma.

About Karuizawa Prince Hotel East

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Karuizawa Prince Hotel East exclusively for you.

Karuizawa Prince Hotel East is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Karuizawa Prince Hotel East.

All facilities in Karuizawa Prince Hotel East

Others Karuizawa Prince Hotel East
Others

Sports and Recreations

  • Golf cart
  • Ski storage
  • Fitness center
  • Outdoor tennis court
  • Ski
  • Tennis court
  • Golf course

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Shops
  • Garden
  • Spa
  • Shops

Transportation

  • Shopping center shuttle
  • Area shuttle
  • Ski shuttle

General

  • Fireplace in lobby
  • Parking (surcharge)

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Karuizawa Prince Hotel East

Important Note
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The onsite hot springs are accessible only to guests booked in Forest Twin and Superior Twin Rooms.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests with Half Board plans must book meals in advance. Guests staying in any Cottage room type must check-in at the cottage reception. Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 10:00
Available rooms at Karuizawa Prince Hotel East
162
Number of floors in Karuizawa Prince Hotel East
4
Another facilities in Karuizawa Prince Hotel East
Golf cart, Ski storage, Fitness center, Outdoor tennis court, Ski

Frequently asked question in Karuizawa Prince Hotel East

What are available facilities at Karuizawa Prince Hotel East?
There are top facilites at Karuizawa Prince Hotel East such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Karuizawa Prince Hotel East?
The standard check-in time at Karuizawa Prince Hotel East is starting from From 15:00 while the latest check-out time is at Before 10:00

More Reviews from Other Guests in Karuizawa Prince Hotel East

8.2
Very Good

From 446 reviews

Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.2

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Traveler Reviews Karuizawa Prince Hotel East

Number of reviews per page
20
40

Top reviews

Tuan
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful hotel with good food options and an on-site onsen.
Chun-Che
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

This is a ski resort during the winter season. Although it’s still early season, they managed to open with man made snow. The snow condition is good but not great because the trail is narrow and there are too much skiers. However, it’s a great experience in the early season. The resort is also next to an outlet center . There are 200 plus shops. It’s great for non skiers. The hot springs are also great, especially for the skiers after the exercises. We are vegetarian and the restaurant taking care our request seriously. Over all, it’s a great experience and I will definitely recommend it to everyone.
Read More
Shpendi
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

This is a very good hotel. Everything was excellent. Unfortunately, the “American breakfast” is not much of a diversion from the Japanese breakfast. The American breakfast needs a serious upgrade. That aside, and excellent hotel.
Chan Fai
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Very nice and convenient place with in house transport services provided
Verified traveler

10.0

/10

Reviewed 58 week(s) ago

Hotels.com verified review

The hotel just next to snow resort. Enough facilities and rental shop/institute for ski and snowboard. Suitable for ski/snowboard beginner to stay.
Wee Ming
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 68 week(s) ago

Hotels.com verified review

Staff were really attentive and we had a really enjoyable 4 night stay at the Prince East Cottage.
Olga
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Humid, outdated cabin in the woods. The room spotless, the staff were wonderful. It wasn’t what I expected for the price.
Thit Han
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

Easy commute between hotel East and West. Walking distance to shopping and bicycle rental to explore town and surroundings area.
Haytham
icon-Leisure with Children
Leisure with Children

8.0

/10

Reviewed 123 week(s) ago

Expedia Group verified review

the coltage ceiling not deighned for tall people and furnature needs renovation
Ken

8.0

/10

Reviewed 125 week(s) ago

Hotels.com verified review

Our stay got off to a bad start when receptionist at check in said our reservation was for one person and that we had to pay an extra 6000 yen for two nights. I said the reservation was definitely made for two, but she said no. So I reluctantly agreed to pay. I finally found my reservation that confirmed I was right. When I went back to show receptionist she said I didn’t have to pay the extra 6000 yen. That was it. No apologies. Not the typical Japanese courtesy. Most of the remaining staff were very courteous and helpful. Maybe this receptionist was just having a bad day. The hotel was nice and quiet surrounded with beautiful trees and located near a very popular outlet. The buffet breakfast was very good.
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Alvin
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 278 week(s) ago

Hotels.com verified review

Hotel was near train station with bus service provided. The cottage we stayed is very near the ski slope and karuizawa shopping outlet with tons of shops. Karuizawa old Ginza street is just further away. The cottage was clean, spacious and amenities all provided. As we were only staying 2 nights, we rejected Housekeeping to support hotel’s eco programme and were given a ¥1000 voucher which wife used to buy some souvenir at the lobby as we were checking out. Overall a wonder stay except that cottage was very cold at night. Not sure if it was the weather or we didn’t know how to use the heater in the room properly! 😅
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Alice
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 278 week(s) ago

Expedia Group verified review

The hotel is close to train station and shopping mall, it's a 10 min walk if u missed the shuttle bus. The room is clean. However, I don't know why the front desk staff refused to book a table for us in Nakakaruizawa directly, he needed us to talk to the restaurant owner ourselves. I'm not sure if he would still insist if the restaurant owner doesn't speak English.
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S.K
icon-Leisure with Friends
Leisure with Friends

8.0

/10

Reviewed 281 week(s) ago

Expedia Group verified review

The cottage was warm and cozy. It was great for a small group to share the cottage with a small living space. However, it was quite a shame for the kitchen not to equip a microwave. Nonetheless, it was a great stay and it was very close to the outlet for those who love to shop!
Esther

10.0

/10

Reviewed 286 week(s) ago

Hotels.com verified review

We had a cottage all to ourselves and the place is really spacious for our family of 4. Due to the low season, our cottage is near the reception which makes it easy even to walk out. As it was raining quite heavily during the period, the hotel provided us with door to door shuttle service. The staff are always so polite and willing to help us. We love the place and will definitely come back again.
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Verified traveler

6.0

/10

Reviewed 296 week(s) ago

Hotels.com verified review

The one bedroom cottage was very old already and the bathroom was really old and dirty because of the wood! And the room was very dusty! On The second day they changed another room for me which is better and more clean and I appreciated that! Many friendly staffs there but one short hair young lady in the cottage reception was really not helpful! I asked for help to book a restaurant because I cannot talk in Japanese and she just dial the number and pass me the phone and asked me to talk, and I said I cannot speak Japanese and she still asked me to speak! I asked very nicely I just wonder why she had to do that?and she know English as well. The outlet is just next to the hotel which is very convenient!
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Kat
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 301 week(s) ago

Expedia Group verified review

It’s surrounded by lots of trees. It’s pleasant to walk around, and enjoy the fresh air.
Verified traveler

10.0

/10

Reviewed 302 week(s) ago

Hotels.com verified review

All well, very clean and cosy cottage. Long waiting time for the shuttle bus rather to walk if the weather is good.
Michele
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 306 week(s) ago

Expedia Group verified review

We like the fact that you rent your own cottage and the resort is bug and you have shuttles included to help you travel in the resort and even outside of it
AL
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 307 week(s) ago

Expedia Group verified review

The general ambience was nice, in particular the night view, which gave a very relaxing vibe. We were arranged a room closest to the passage to the hotspring area which suited us a lot with a person with limited mobility. Very thoughtful!
Nga Wing

6.0

/10

Reviewed 307 week(s) ago

Hotels.com verified review

Shuttle bus to terminal is not so frequent (~every 30 mins) and guests with big luggages have to stand with the crowd, with NO separate arrangement even per request. English level of staff is not good enough to communicate with guest. However, i must praise the staff who reply email promply and helpful way to receive package and store luggage one day prior to our checkin for us.
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Number of reviews per page
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