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Palace Hotel Tokyo
Hotels
9.6
/10
Exceptional
953 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
We enjoyed everything about the stay: The fitness center and the spa are of top quality and very clean. The breakfast buffet has a variety of food and beverage options. Most importantly, the service was exceptional throughout our stay. We would recommend the Palace Hotel to our friends.
Grace
10.0
/ 10
Impressive experience. The room has more than everything than we need. Very generous in providing tea/coffee/water and all the toilettes. Staff communicated with each other very well and follow up on our request. The best hotel experience I ever have.
Yoonjin
10.0
/ 10
Loved the hospitality and kindness. Loved the scent of the hotel, amenities- amazing. Very clean and we had a nice view of the old palace right in front of our room.
In the Area
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1-1-1 Marunouchi, Chiyoda, Tokyo, Chiyoda, Kanto, Japan, 100-0005
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Palace Hotel Tokyo
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Per room per night (excl. taxes & fees)
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1-1-1 Marunouchi, Chiyoda, Tokyo, Chiyoda, Kanto, Japan, 100-0005
Discover More About Palace Hotel Tokyo
Location
Staying at Palace Hotel Tokyo is a good choice when you are visiting Chiyoda.
About Palace Hotel Tokyo
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Palace Hotel Tokyo exclusively for you.
Palace Hotel Tokyo is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Palace Hotel Tokyo.
All facilities in Palace Hotel Tokyo
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Banquet
- Ballroom
- Reception hall
- Smoking area
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
Things to Do
- Shops
- Spa
- Indoor pool
- Sauna
Nearby Facilities
- Souvenir shop
- Grocery
- Hair salon
Transportation
- Limo or town car service
- Valet parking (surcharge)
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Business Facilities
- Meeting rooms
- Conference rooms
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Palace Hotel Tokyo
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately JPY 6072 per person
- Self parking fee: JPY 3300 per night (in/out privileges)
- Valet parking fee: JPY 4300 per night (in/out privileges)
- Rollaway bed fee: JPY 10000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 03:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 03:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Palace Hotel Tokyo | 284 |
Number of floors in Palace Hotel Tokyo | 23 |
Another facilities in Palace Hotel Tokyo | Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage |
Frequently asked question in Palace Hotel Tokyo
What are available facilities at Palace Hotel Tokyo?
There are top facilites at Palace Hotel Tokyo such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palace Hotel Tokyo?
The standard check-in time at Palace Hotel Tokyo is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00
Does Palace Hotel Tokyo provide breakfast?
Yes, Palace Hotel Tokyo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Palace Hotel Tokyo
Traveloka (2)
Other sources (953)
9.6
Exceptional
From 953 reviews
Cleanliness
9.8
Room Comfort
9.8
Location
10.0
Service and Facilites
9.6
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Traveler Reviews Palace Hotel Tokyo
Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
We enjoyed everything about the stay: The fitness center and the spa are of top quality and very clean. The breakfast buffet has a variety of food and beverage options. Most importantly, the service was exceptional throughout our stay. We would recommend the Palace Hotel to our friends.
Katherine
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Amazing Stay. Interior, service, location.
Grace
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Impressive experience. The room has more than everything than we need. Very generous in providing tea/coffee/water and all the toilettes. Staff communicated with each other very well and follow up on our request. The best hotel experience I ever have.
Yoonjin
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Loved the hospitality and kindness. Loved the scent of the hotel, amenities- amazing. Very clean and we had a nice view of the old palace right in front of our room.
Ahmed
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent service. Very professional staff, especially the French speaking waiter in the breakfast space. It is my second time there. Still a wonderful experience.
Gavin
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Wonderful staff, beautiful place, and close to lots of local attractions.
Peter
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great location, good room, quiet, comfortable and clean. Staff were extremely helpful and service was attentive.
John
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Expensive but worth it. My favorite hotel in Tokyo.
Shaunn
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Worth every penny
deWayne
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I am sold on the Palace especially the balcony rooms
Ira
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
service excellent... restaurents very good...
Mark
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Everything was great. This was our second visit and seven years. Excellent at both times.
Jeffery
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
First rate. Comfortable room. Impeccable service. Good value for the money. Metro station access from within the hotel. Would stay again.
Richard
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
If you can afford it, do yourself a treat and stay here. Amazing!
Diane
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Lovely location. Staff was exceptional.
Richard
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
This is the best hotel I have ever stayed in, hands down. I have stayed in many. The amenities and service are second to none.
Ian
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
I don't write a lot of reviews but this stay was exceptional. Location is directly across the (busy) street from the Imperial Palace which is beautiful. Great place to walk around and the trees and the landscape is quite pretty. Form the moment you walk into the hotel you are greeted by friendly, helpful staff. Lobby is understated but large and open with a quiet energy. We had a balcony room which was incredible. Balcony looked East over a park area adjacent to the palace. Bed was huge! Much larger than a king. Automatic drapes on Balcony and bathroom. Very spacious room with great amenities. I would highly recommend this property. It's not cheap but its worth it. Good gym (with a view overlooking Imperial Palace) Some equipment was a bit odd but plenty to get in a good sweat. Breakfast was a pleasant surprise with eggs, bacon, toast, potatoes, fried fish, juices, cut fruit etc. Would definitely stay here again when I return.
Worked with concierge to procure sumo tickets before our arrival which worked well. Dinner recommendations were sub par but that is the only negative to our stay.
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Afshan
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
We enjoyed our stay at the Palace Hotel, we had a good welcome. The location is great opposite the Palace Gardens and a 5 minute walk from the main station. The hotel and the station are connected underground saving having to walk through the sun which is really handy. Like lots of places there are lots of underground shops and restaurants. There is a coffee shop nearby but its quiet as a lot of the local area is the palace and parks/gardens. The coffee shop has a nice garden too. We ate breakfast and one dinner at the hotel. The Japanese breakfast was really interesting and not something we had tried before. Staff were really helpful with our dietary requirements, going out of their way to help us. The rooms were a good size and the balconies were great with a lovely view of the city and gardens. I particularly liked the view at night with the city lights.
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Yin
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Great location, great facilities and excellent breakfast - even though it wasn’t club level. But have to pay extra to use the spa and a bit disappointed there was only one sink.
Lan
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Wonderful place. High level of service. Really enjoy the stay. Only one thing need to improve. I was asking English version of news paper while at check in, but I received Japanese
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