The Vale Niseko

Apartments

7.6

/10

Pleasant

67 reviews

What Guests Say About Their Stay

Shaun
10.0
/ 10
This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.
Verified traveler
10.0
/ 10
The Vale is a well run clean , and located in a convenient location. Staffs are always willing to help.
ANDREW
10.0
/ 10
It was amazing for my daughter and me. Everything fell into place. Keep up the good work!
In the Area
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166-9 Yamada, Niseko-cho, Abuta, Hokkaido, Japan, 044-0081

Main Facilities

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Restaurant
Swimming Pool
WiFi
Elevator
The Vale Niseko is located in area / city Niseko-cho.
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166-9 Yamada, Niseko-cho, Abuta, Hokkaido, Japan, 044-0081
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Location


The Vale Niseko is located in area / city Niseko-cho.

About The Vale Niseko

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from The Vale Niseko exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at The Vale Niseko.

All facilities in The Vale Niseko

Others The Vale Niseko
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Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Front desk
  • Concierge

General

  • Parking
  • Lockers
  • Smoking area
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Elevator

Things to Do

  • Spa
  • Outdoor pool

Sports and Recreations

  • Ski storage
  • Ski

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Area shuttle

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in The Vale Niseko

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately JPY 2600 per person
  • Airport shuttle fee: JPY 34500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: JPY 34500 (one-way)
  • Crib (infant bed) fee: JPY 11400.0 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The indoor public bath fee is JPY 1,500 per adult and JPY 1,000 per child.
  • The indoor private bath fee is JPY 30,000.

The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Guests may be required to change rooms during their stay. Room upgrades are subject to availability. Reception is open 7 AM - 10 PM from July to September and December to March. Reception is open 9 AM - 6 PM from April to June and October to November. Guests arriving after hours must contact the property in advance to arrange check-in. The listed optional crib/infant bed fee applies every 4 nights. Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

The following facilities will be closed during June, October, November, and May:
  • Hot springs
  • Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 22:00 - Before 10:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Vale Niseko
91
Number of floors in The Vale Niseko
6
Another facilities in The Vale Niseko
Laundry service, Tours, Luggage storage, Front desk, Concierge

Frequently asked question in The Vale Niseko

What are available facilities at The Vale Niseko?
There are top facilites at The Vale Niseko such as Restaurant, Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Vale Niseko?
The standard check-in time at The Vale Niseko is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
Does The Vale Niseko provide breakfast?
Yes, The Vale Niseko provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Vale Niseko

Traveloka (1)

Other sources (67)

7.6
Pleasant

From 67 reviews

Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

8.0

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Traveler Reviews The Vale Niseko

Number of reviews per page
20
40

Top reviews

Wiki
icon-Leisure with Children
Leisure with Children

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

View from the room and the distance to skii lift is fantastic. Hot water in bathroom hot for a while, cold for a while, very unpredictable and made showering not pleasant at all, and this happens in all the shower room in the unit I stayed in. Many bugs in the room, most of it dead, looks like house keeping didn't see underneath the sofa chairs. I stayed for 10 days, they only cleaned the room every 2 days, 1st and 3rd day they replenish the amenities for the facial lotion that comes in a small bag, after that, seems like they don't keep up the standard to replenish anymore. Concierge doesn't seems professional enough to know their maps well, each time I ask for nearby food, no particular brand, maybe just ask nearest ramen store, they have to take 20-30mins to see the map to give an answer.. dryer in unit is a very old model and old brand, you can smell the burnt smell on your hair after using it, for a 5 star hotel, I would really expected more on the standard. Feeling from this hotel.. everything is a no, there's no leeway, should be more accommodating and more open to customers to provide a better service and happy customers so that they will come back again in future.
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Siu Kuen
icon-Leisure with Friends
Leisure with Friends

8.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Modern comfort with convenience. Great location and easily accessible to many shops and restaurants.
Shaun
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 117 week(s) ago

Expedia Group verified review

This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.
Verified traveler
icon-Friends and Family
Friends and Family

2.0

/10

Reviewed 264 week(s) ago

Hotels.com verified review

The worst hotel experience, rude and
Verified traveler
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 269 week(s) ago

Expedia Group verified review

The Vale is a well run clean , and located in a convenient location. Staffs are always willing to help.
Ysl
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 269 week(s) ago

Expedia Group verified review

Ski in ski out
Verified traveler

6.0

/10

Reviewed 271 week(s) ago

Expedia Group verified review

The restaurant let the property down , the staff were not as professional as they should have been and neither was the chef
ANDREW

10.0

/10

Reviewed 316 week(s) ago

Hotels.com verified review

It was amazing for my daughter and me. Everything fell into place. Keep up the good work!
Jen
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 316 week(s) ago

Expedia Group verified review

It was opened in 2009 but it looks younger because it is in excellent condition and is very clean. With good amenties eg microwave and kettle. I also like it because it is right next to one of the lift and ski school, you wouldnt want to walk back to hotel after skiing for one whole day! Overall good value for money!
Verified traveler
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 322 week(s) ago

Expedia Group verified review

Our stay at the Vale Niseko was wonderful. The staff was friendly, attentive and went above and beyond to make our vacation as smooth and easy as possible. They even recommended places for us to watch the Superbowl! Only negatives are that our room smelled of mildew when we checked in (they thoroughly cleaned it the next day when we asked) and the "heated pool" was not warm enough to comfortably swim in. Otherwise a lovely hotel with a lovely staff.
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Maree

10.0

/10

Reviewed 323 week(s) ago

Hotels.com verified review

Fantastic hotel that is so convenient to the ski slopes in Niseko. We were a group of 4 adults and 2 children and the apartment suited us perfectly. It is a truly ski in - ski out hotel. The apartment is extremely well appointed and the included lockers in the basement are perfect for storing ski gear.
Sureen

8.0

/10

Reviewed 367 week(s) ago

Hotels.com verified review

The ski in & ski out is very convenient for family with kids.
Verified traveler

8.0

/10

Reviewed 368 week(s) ago

Expedia Group verified review

Great hotel and super helpful staff. They organized everything from ski rentals to transfers from Sapporo which is what we would expect given the price point. The room was comfortable with great amenities. It was always just very hot in the room and we couldn’t control the temperature. Otherwise super convenient location right next to a ski lift with rentals on site.. II would definitely stay there again.
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Sam

6.0

/10

Reviewed 368 week(s) ago

Expedia Group verified review

If you're looking for a hotel on par with the Four Seasons or the Ritz Carlton, the Vale Niseko is NOT it. The Vale leaves a lot to be desired. First of all, the front reception desk isn't even open 24 hrs a day. They go home at 10 pm. This isn't really a ski-in, ski-out facility either. You have to climb a rather slippery slope to actually get up to the lift. It would have been very helpful to have a ski valet, but don't be looking for the ski valet. There isn't one. You have to self-serve your own skis and boots from your cramped, dingy locker. The locker room is dark and spartan. There aren't even padded seats. They only have a few scattered very hard, very tiny stools on which for you to precariously balance while you try to stuff your feet into your stiff boots. The rooms are clean but dated. The beds are comfortable. The Vale touts its onsite onsen, but it wasn't at all relaxing. Every afternoon, loud and obnoxious tourists would come in and totally ruin the tranquility. It was disappointing that the Vale staff didn't enforce the rules. It was quite disgusting to see these people in the onsen with bikinis and underwear on. Unfortunately, there isn't much choice in Niseko in terms of luxury accommodations. It does seem though that there is much new construction happening. The Maples appears to be truly a ski-in, ski out facility. Hopefully it will be available by the time we visit again.
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Verified traveler

10.0

/10

Reviewed 369 week(s) ago

Expedia Group verified review

Great ski-in/out location, excellent in-room onsen. Big rooms, we’ll designed and convenient to many restaurants and apres ski amenities. With a ski shop and public onsen and restaurant onsight, has everything one needs.
Yilin

2.0

/10

Reviewed 370 week(s) ago

Hotels.com verified review

Bad service, bad housekeeping
Natalie

8.0

/10

Reviewed 376 week(s) ago

Hotels.com verified review

Amazing location
Gerald

10.0

/10

Reviewed 376 week(s) ago

Hotels.com verified review

The Vale was amazing. Very expensive but you get what you pay for. Our two-bedroom apartment was huge (circa 120 sqm I reckon) and fully self-contained. Location was super convenient and very cosy. Highly recommended if your budget allows.
L

8.0

/10

Reviewed 378 week(s) ago

Expedia Group verified review

Overall a great hotel, well located with great facilities such as pool, onsen, free guest pick up and transfer around the village. The staff speaks good English and guest services are very helpful with organising transfers and restaurant reservations.
Verified traveler

10.0

/10

Reviewed 413 week(s) ago

Expedia Group verified review

The room is fantastic. Initially booked the 3 bedroom private onsen but was undet maintenance so the hotel upgraded us to a fantastic mt yotei view 3 bedroom. It was wonderful. Will definetely return again.
Number of reviews per page
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