4 Stars Hotels in Johor Bahru - City Center

Affordable stay, room cleaning OK

Location very near to City Square Mall and a lot of eateries.

Convenience to place I want to go

This hotel is very old with the un-fresh carpet in the room. It is not convenient if we want to watch TV, as it was moved to the guest room from the bedroom.

It's damn bad. Everything is old and in bad condition. Toilet stinks. Bathtub is rusty. The water heater is not working properly. Aircon not cold. I was in room 1233. Swimming pool is dirty. Breakfast selection is limited and horrible. Seriously the worst hotel i've been in. Do not come to this place. Citrus hotel which is just across and cheaper is much much much better.

We are excited at first but when we entered the room I was shocked that its quiet old. Aircon was noisy, bedsheets old like its been used many times and towels are old bathtub was dirty, sink no cover. When your ring accidentally drop then its bye bye. First impression of the food was tastesless like we ordered the ayam penyet the ayam was like no taste and our order was so late to come even though it was late lunch and few people only was there. I hope the management would improve.

I like this hotel very much like comfort room.

Room big, 2 bed so small about 1m.

So comfort & nice for stay but a little noisy cause celebrate CNY

Due to recent flooding in Johor Bahru, I reached out to the hotel via email on 12Jan to request booking refund for stay on 18Jan considering that the flood might impact accessibility of the hotel. I didn't get any response and was hoping that IHG had better customer service and at least respond to requests/queries, regardless of the decision to accept the refund or not. This disappointed me as repeat customer of IHG in other sites.