I find the staff very helpful. I have asthma and eczema, where I will get sensitive rashes all over my body, especially my face and eyes. I don't have carpet at home. So when I came in immediately, I asked the room to be vacuumed. Alhamdulillah, they vacuumed and cleaned the place and even changed the bedsheet for me. Thank you so much, the room service team. The hotel is good. I used to be a Hatten membership before COVID because I have relatives in Melaka. The last time I came to Hatten was in January 2020 before the lockdown. I will come back again. I like the sahur and breakfast also. Thank you.