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The Ritz-Carlton, Kuala Lumpur
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The Ritz-Carlton, Kuala Lumpur
Hotels
9.0
/10
Exceptional
101 reviews
In the Area
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168 Jalan Imbi, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Ritz-Carlton, Kuala Lumpur
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What's around The Ritz-Carlton, Kuala Lumpur
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168 Jalan Imbi, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Discover More About The Ritz-Carlton, Kuala Lumpur
Location
The Ritz-Carlton, Kuala Lumpur is located in area / city Bukit Bintang.
About The Ritz-Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, The Ritz-Carlton, Kuala Lumpur provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The Ritz-Carlton, Kuala Lumpur, a wonderful accommodation for your family holiday.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Ritz-Carlton, Kuala Lumpur exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Ritz-Carlton, Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at The Ritz-Carlton, Kuala Lumpur.
All facilities in The Ritz-Carlton, Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- TV
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Wedding service
General
- AC
- Banquet
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Business Facilities
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Spa
Food and Drinks
- A la carte dinner
- A la carte lunch
- Breakfast
Nearby Facilities
- ATM/Banking
- Hair salon
- Shops
Transportation
- Car rental
- Limo or town car service
Accessibilty
- Disabled access friendly
Sports and Recreations
- Fitness center
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Ritz-Carlton, Kuala Lumpur
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Smoking is allowed only in the designated smoking area.
Pets are not allowed in the accommodation.
Smart casual dress code is required at the Club Lounge
Only guest above 12 years old are allowed to access the Club Lounge
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Ritz-Carlton, Kuala Lumpur | 365 |
Number of floors in The Ritz-Carlton, Kuala Lumpur | 20 |
Another facilities in The Ritz-Carlton, Kuala Lumpur | Bathrobe, Bathtub, Cable TV, Desk, Hairdryer |
Frequently asked question in The Ritz-Carlton, Kuala Lumpur
What are available facilities at The Ritz-Carlton, Kuala Lumpur?
There are top facilites at The Ritz-Carlton, Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Kuala Lumpur?
The standard check-in time at The Ritz-Carlton, Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Kuala Lumpur provide breakfast?
Yes, The Ritz-Carlton, Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Ritz-Carlton, Kuala Lumpur
Traveloka (101)
9.0
Exceptional
From 101 reviews
Provided by travelers on
Cleanliness
9.4
Room Comfort
9.4
Meal
8.7
Location
9.4
Service and Facilites
9.4
People often mention about The Ritz-Carlton, Kuala Lumpur
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Distance to City Center (3)
Family Friendly (3)
Staff Friendliness (3)
Ambiance (3)
Room Space (3)
Soundproof (3)
Bedroom (3)
Bathroom (3)
Taste (3)
Variety (3)
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Traveler Reviews The Ritz-Carlton, Kuala Lumpur
Number of reviews per page
20
40
Customer reviews
G***t
Leisure
9.7
/10
Reviewed 15 week(s) ago
The staff were very kind and any questions I had were answered immediately.
Everything about the double suite room was excellent. There were no problems with the hot water in the shower or bath.
The Wi-Fi was fast and stress-free.
The breakfast had a wide variety of food, from Malaysian to Japanese, and the drinks were also plentiful, including freshly squeezed juices. There were no problems with small children, including a one-year-old.
The location is a little off the main road, about a five-minute walk, so it is unsafe for a woman to be alone at night. On a positive note, it is a quiet location.
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K***a
10.0
/10
Reviewed 18 week(s) ago
The experience at the reception was not satisfactory because the staff skipped us while in queue and talked to ones behind us to proceed check-in. Other than that we really enjoyed the whole stay especially at the club lounge.
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G***a
Leisure
9.4
/10
Reviewed 23 week(s) ago
Perfect stay for my family of 4 and my mum. Will definitely be back.
1 people find it helpful
A***r
Leisure
10.0
/10
Reviewed 28 week(s) ago
Great hotel. Deluxe vacation quality. Very spacious and functional room. Comfortable bed. Highly recommended
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G***t
Staycation
10.0
/10
Reviewed 29 week(s) ago
Excellent hospitality 👍🏻. Next trip will be here again.
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fa
fara a. l. p.
Leisure
10.0
/10
Reviewed 31 week(s) ago
Very warm hospitality, thanks to sultan and ziad for make me surprise at the room 🙏🏻🙏🏻🙏🏻. The place is very strategic near to shopping and klcc tower, pavilion, suria, etc. The room in more good than my ecpectation ❤️❤️❤️ must stay here again when in Kuala Lumpur? Don't forget to follow my Instagram @fibuladeleon_Thank you
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Deni
8.5
/10
Reviewed 50 week(s) ago
Excellent service, staffs are very helpful.
1 people find it helpful
WG
Wilson G.
9.7
/10
Reviewed 53 week(s) ago
Always stay here when I go to Kuala Lumpur.
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S
Sherly
9.7
/10
Reviewed 68 week(s) ago
Ritz Carlton is the best hotel ini Kuala Lumpur. All the staffs are humble, kind and helpful. The room is very comfortable and the food is great. I surely will come back to Ritz Carlton again.
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Arry P.
10.0
/10
Reviewed 76 week(s) ago
Location is okay, staff is very helpful, rooms are big.
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Nely
9.4
/10
Reviewed 103 week(s) ago
Nice, cozy and spacious room. White and clean hotel. Walking distance to Shopping Centers even though hotel location is not in the main road, but there 's indoor access through Marriott. Elevator to the room is on different floor and different side of the lobby hotel.
2 people find it helpful
Elizabeth S.
9.4
/10
Reviewed 103 week(s) ago
Classic hotel. Short ceilling but nice hotel, breakfast also good.
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LV
Lisa V.
10.0
/10
Reviewed 103 week(s) ago
great! I love the service, ambiance, the foods, facilities, everything is clean and classy, the check-in and check-out process is also very fast, you can leave your luggage too because you check out at noon and happen to have a night flight, so you can walk and shop around the hotel first the location is very strategic near the Pavilion Mall shopping center, Starhill, Fahrenheit, Sephora, Uniqlo, DonDon Donki, and others. You don't need to go out, just walk from this hotel, there is an indoor bridge (a beautiful alley like a gallery) that directly connects to Starhill Gallery and JW Marriott, and the location is also close to KLCC & Petronas, just take a grab, it's only around 5-8 RM. 🤭💖
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2 people find it helpful
Yudi A.
8.5
/10
Reviewed 106 week(s) ago
Nice place for one night stay, bed comfy and good breakfast Also, Room super clean.
1 people find it helpful
Norani B. M.
9.7
/10
Reviewed 145 week(s) ago
I enjoyed my stay. Convenient and near Pavilion mall and at bukit bintang. Staff were polite and pleasant. Room were clean. Will come back.
1 people find it helpful
NJ
Njiauw J.
5.9
/10
Reviewed 146 week(s) ago
We are big family with 51 persons who stayed in The Ritz Carlton for 2 nights. We had worse experience on arrival. When we arrived with 2 busses, the staff rejected and underestimate us, with arogan said that this is the Ritz Carlton and they didn't any reservation for us (without checked and asked first). When I showed my booking confirmation then the staff allowed us enter the hotel but without apologize! What kind of The Ritz Carlton Hotel is it? We stayed at many The Ritz Carlton Hotel and we had a great experience. That's why we chose to stay in Kuala Lumpur. We really disappointed and offended. And we decided not to stay at another branch and all over the world! After checked in, the Duty Manager came to my room and explained that the staff didn't mean it and apologize. The day after The Resident Manager called me to apologize. We hope this bad experience will never ever happen again to other guest.
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4 people find it helpful
Accommodation's Reply
13 Jul 2022
Dear Ms Janti,
We are very sorry that there had been these unpleasant experience for you during your stay recently with us.
We hope that all of those are ironed out with our Residence Manager and we would like to assure you that we take this experience of yours very seriously and had been carrying needed training steps since then.
We wish that we will have the opportunity to welcoming you again, at The Ritz-Carlton, Kuala Lumpur and by then, to present you the best in all of us here in the near future.
Nilam
9.7
/10
Reviewed 155 week(s) ago
Great location, tge breakfast was good, lovely staff, big room and big bathroom, I love it.
4 people find it helpful
BT
Bianca T. N.
10.0
/10
Reviewed 158 week(s) ago
A very good hotel. The room is spacious and clean. The service os very great. A very recommended hotel to stay when you are in Kuala Lumpur.
2 people find it helpful
SR
Srie R. E.
Romantic
9.4
/10
Reviewed 273 week(s) ago
It was a really pleasent stay. The services and the facilities were very good. I really enjoyed my stay there. Would love to come back again in the future.
+5
1 people find it helpful
MM
Marisha M.
Medical
9.3
/10
Reviewed 284 week(s) ago
Booked a one bedroom suite and got upgraded to a three bedrooms because I have a toddler staying with me. Should have been a two bedroom but the room was not ready yet. Cookies delivered in the afternoon and a 24hr butler service was very nice to have. Though the breakfast selections was not very much to choose from.
3 people find it helpful
Number of reviews per page
20
40
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