Riad Africa

Close to everything. Good service - friendly staff

I chose this Riad since it was good value and also had the pools and spa. I booked the spa package which was excellent and refreshing. Place isn't new but it's charming and I had a nice stay there. The breakfast was simple but nice, beds comfortable and they had air-conditioning which is much needed as it was very hot. The staff went above and beyond to make your stay comfortable, very helpful and friendly. Overall it was an excellent stay.

The services provided by the property were ok. No complimentary tea or warm reception. Just water was provided. One issue I had and wasn’t addressed properly by the staff was about arranging a pickup from the station to Riad, I contacted the property via Expedia and there was no WhatsApp info, they didn’t respond to query in time. When I showed them unanswered messages the staff was trying to tell me that you may have contacted wrong property. I politely explained pls check this message it is sent directly to your property, there is no other property. I had to arrange a private pick up, wait at the station for 30 mins, pay extra for the trolley service and the staff response was “oh well you are here now”. One more time I asked for transportation back to the Airport I asked for help but their reference rates were very high as compared to services offered by others in the same area. To be clear these are not their direct services but extended services or through their affiliates. But for a tourist not familiar with the area and to get an end to end experience these were big gaps that I didn’t experience at any other Riad. All other Riads in Morocco were very helpful and arranged these services happily, Going out of their way and tried to make a good experience for me and my family.

The room was spotlessly clean and well equipped, but extremely small, especially the bathroom. It was a very slim single bed with a hard mattress, and noise during the night from the power unit. The breakfast was fine, and location good (nearby the road and the main square). Also very good and fast service at check-in.

One of my best holidays. I was welcomed by staff. Great location, few minutes walk to Djemaa el Fna.

Very friendly & helpful staff very convenient for the shops & square

This place was perfect!! Really clean and comfortable. Room was just want I needed. Bathroom was clean and spacious. Hotel is located in the old town about seven minutes away from the big market. Walking through the little shops leading to the market was great too! Would definitely recommend.

Absolutely amazing! Hassan and the rest of the team were so friendly, welcoming, informative and helpful. They couldn't do enough to make it the best possible stay. The roof top terrace was superb, with secluded areas to sit separate from other families, with sheltered areas to sit out of the sun if needed. Breakfast was also served on the terrace which was a gorgeous setting. The riad was situated perfectly, at the bottom of the souks, but away from the main market square, which was about a 5 minute walk. The Riad gave us a unique and traditional experience of Marrakech, a very cultural holiday. I would definitely return to Riad Africa, we absolutely loved it! A Mum who travelled with 4 older teens/early 20's, who also thoroughly enjoyed staying here too. They even got into the pool, and spa, even though it was a little cold!!

Had a delightful 8 night stay at this gorgeous riad. Great location. Very quiet and only a 5 minute walk to the bustling souks. The staff are so friendly and helpful and the roof terraces are so pretty where breakfast is served every morning. The riad boasts an elegant library comprising of sumptuous sofas with an array of books and a separate room for playing chess. Very comfortable canopied areas all around the riad if the heat is too much or in the event of a shower. Top terrace has loungers with large sun umbrellas and there is an abundance of outside seating with tables. It was a joy to stay there!

nice place to stay

Nice location, but was hard to find. I booked an room with twin bed and ac on expedia, but got an small room without ac. This was very hard to endure on the first day when it was 30 degrees. When asked to staff they told me all other rooms were booked for the first day, they offered me swap to other room, but that would be unneccesary because i had to leave late on the last day (2 day stay). Still strangely they asked me to pay for the water and printing (paper fly ticket). Overall decent location, with strange advertisement on expedia. Bit dissapointed.

Terrible experience—this hotel was apparently overbooked, so they sent us to another tiny hotel, charging us same high price. Credit card machine didn’t work and they demanded we pay the entire bill upfront in cash. Worst check-in experience I’ve ever had, this place is a complete rip-off. Now I’ll try to get some money back through Expedia.

Central location, in the heart of the old city. 10mins walk from main old city square. However property is old and cramped. More like 2 star standard

Some of the outdoor furniture was shabby and outdoor space did not feel very relaxing. Nowhere to get a drink in the road - both would have been greatly appreciated after the hustle and bustle outside. Staff were very attentive and helpful, with service at breakfast and daily room cleaning deserving of a special mention. It was in the perfect location close to lots of restaurants. Not sure I would book the trips again as we were the only people in the groups!

Riad Africa was fully booked. Stayed in a sister hotel Riad explore. Very well looked after

It’s a 20 minute walk to Jemaa El Fnaa and 2 minute walk to Tinsmith Square. Google map doesn’t give the accurate location. It’s better to have the property pick you up.

Good central location, nice sized room, friendly and helpful staff.

We felt comfortable and safe at Riad Africa. The location is fantastic and staff were very friendly.

Staying in this riad was such a unique experience and we loved our stay. Check-in was quick and easy and the staff was very friendly. The room was nice and clean and we really enjoyed the pool. It was pretty chilly, but we were visiting in August so it was a nice relief from the hot day. Breakfast in the morning was delicious. We also had our 8 year old with us and felt like this was a family friendly accomodation.

This place is an oasis in the centre of the ville and the staff is amazing! The property is located in the heart of Marrakesh, in the middle of busy small market streets, but once you are inside you feel completely isolated of this vibrant market. It is like entering an oasis in the middle of the dessert. Rooms are clean and nice, air condition, private bathroom. It includes a delicious breakfast in the terrace of the riad. But the best of all is the staff. Very friendly, helpful and honest. We left behind a small bag with souvenirs, called them, and they sent us the bag to Tangier where we picked it up two days later. It was an extra mile for us. Thank you for the amazing time