We recently stayed at the InterContinental Porto - Palácio das Cardosas, and I must say, it was an exceptional experience that truly elevated our first trip to Porto.
The hotel was immaculately clean, and the staff were incredibly supportive and attentive. A special mention goes to the concierge team, who acted like personal assistants throughout our stay. They organized a fantastic winery tour and secured a reservation at the Bomfim 1896 restaurant, which became one of the highlights of our trip. Their coordination while I was driving ensured every arrangement and booking was seamless.
The valet and parking service was flawless, even with the heavy construction and traffic around Praça da Liberdade. The team always kept a temporary parking spot available and promptly retrieved the car when needed, making the process stress-free.
Upon check-in, we initially discovered that the suite we had booked faced the noisy construction site. After our long 4–5-hour drive, this was disappointing. However, within 15 minutes, the front desk team resolved this by offering us a quieter room that still met our need to be near our children’s suite. They even adjusted the price, which we greatly appreciated.
The gym and sauna were excellent, and I loved that the sauna was available at 5 AM, perfectly fitting into my daily routine. While the breakfast buffet could use slight improvement, it didn’t overshadow the overall experience.
I highly recommend this hotel for its outstanding hospitality and attention to detail. Despite the temporary inconvenience of nearby construction, the staff ensured our stay was as smooth and comfortable as possible.
Thank you, InterContinental Porto, for making our first trip to Porto unforgettable. We look forward to returning in the future!