This property is beautiful, complemented by an incredibly friendly and helpful staff. Conveniently situated near Porto City Hall and just a short walk from the renowned 'most beautiful McDonald's' in the world, its location is a major highlight. We stayed in a suite with a view of City Hall. The room was spacious, elegantly designed, and provided a luxurious experience. Although construction for the new subway line was ongoing during our visit, leading to some congestion during peak hours and limited access to certain parts of the square, it didn’t significantly impact our stay thanks to the hotel’s prime location. The area is surrounded by charming attractions, with easy access to a variety of excellent restaurants and vibrant bars. This is a place we’ll undoubtedly return to

We recently stayed at the InterContinental Porto - Palácio das Cardosas, and I must say, it was an exceptional experience that truly elevated our first trip to Porto. The hotel was immaculately clean, and the staff were incredibly supportive and attentive. A special mention goes to the concierge team, who acted like personal assistants throughout our stay. They organized a fantastic winery tour and secured a reservation at the Bomfim 1896 restaurant, which became one of the highlights of our trip. Their coordination while I was driving ensured every arrangement and booking was seamless. The valet and parking service was flawless, even with the heavy construction and traffic around Praça da Liberdade. The team always kept a temporary parking spot available and promptly retrieved the car when needed, making the process stress-free. Upon check-in, we initially discovered that the suite we had booked faced the noisy construction site. After our long 4–5-hour drive, this was disappointing. However, within 15 minutes, the front desk team resolved this by offering us a quieter room that still met our need to be near our children’s suite. They even adjusted the price, which we greatly appreciated. The gym and sauna were excellent, and I loved that the sauna was available at 5 AM, perfectly fitting into my daily routine. While the breakfast buffet could use slight improvement, it didn’t overshadow the overall experience. I highly recommend this hotel for its outstanding hospitality and attention to detail. Despite the temporary inconvenience of nearby construction, the staff ensured our stay was as smooth and comfortable as possible. Thank you, InterContinental Porto, for making our first trip to Porto unforgettable. We look forward to returning in the future!

Great location (though construction around it). Rooms good but common areas small and lack seating. Bar was good. Didn’t eat at restaurant— seemed very overpriced compared to the cheap great dining options all around hotel Staff helpful.

⚠️ A warning to those considering this hotel, as of late November 2024 there is major construction going on at the east side of the hotel. This construction is for the Line G "Pink Line", which is an extension to the train system in Porto. It is expected to continue through 2025. Please do your research before you book this hotel as the Intercontinental website itself does not mention this. This ongoing construction consists of drilling, jack hammering, and digging under the ground near the hotel which can be both heard and felt. We observed this construction taking place into the night during the week (past 10pm). It is very loud and it woke us up despite wearing earplugs to sleep. We requested to change rooms and we were accommodated. This did help, though the noise was still audible without the earplugs. Attached is a video of the construction occurring during the night. As an aside, we found the staff to be generally indifferent at best, and the A/C in our room was not functional throughout our stay. All of this was a surprise coming from the Intercontinental in Lisbon, which we found to be exceptional. We would not choose to stay here at the Intercontinental Porto again.

This is not a luxury hotel. The air conditioning was terrible, did not come close to cooling the room. We needed two fans and fully open windows to cool of the room. The food was horrible. We had a drink and a meal at the bar. I ordered a steak sandwich. The bartender asked me how I would like the steak. When the meal came, the steak sandwich was two very small one bite rolls with paper thin steak, nothing else on it. There was no way to cook the the tiny thin piece of steak except except well done. I do not know how they can offer this on a menu. Across the street was construction. We were told this has been going on for years and will continue on for a few more years, as they build a new subway line. We will never stay here again.