Macdonald Spey Valley Resort

This centre had everything we needed. Our unit was spacious and cosy. We were so grateful to be able to check-in very early because of the storm. Our granddaughters had great fun in the pool which was very child friendly with lots of inflatable toys for them. It’s a great location to explore Aviemore and the Cairngorms.

Excellent accomodation and facilities. Had a fantastic stay

Loved the villa, 3 negatives, the villa could do with some vacuuming, dog hair everywhere, there’s not enough cooking pot and pans( a small frying pan and small pot) and check in at 5pm(too late!).

Nice stay, clean place, hade everything we needed. Ran out of time so didn’t get to use the other facilities.

Fantastic stay at the Spey valley resort. Really nice location, beautiful pool and great vibes. A great centre to explore Aviemore and the beauty of the Cairngorms A few disappointing things: On arrival to the chalet the hoover was left in the middle of the living room floor, when we went to use the oven there was a filthy baking tray covered in fat that I had to scrub before use. The jacuzzi in the pool was out of action and has been for months… that’s one of the pull factors to stay here so disappointing that it’s not in use. The chalet was dated with woodwork and doors with dents scratches and lack of paintwork. On departure whilst on route to reception at 10:14 I received a call from reception in an unwelcoming tone stating that i may need to pay a charge for checking out late not the kind of service you expect for a brand like macdonald.

We stayed in Alvie, number 4, and I have to say it was very cozy and warm. The facilities on the holiday park are excellent and there is something for every age group.

Location is great. Facilities are good but the pool was different temperatures in different areas on different days?? It also had loads of sand in the bottom despite there being no obvious sand nearby. The changing rooms aren’t very clean and when using the spinner to dry our swimming stuff when I pulled my daughters swimsuit out there was a bug on it. Check in: the staff were flustered and there were only 3 people needing served. We arrived on a day it was -6 and yet there was no heating on in the lodge and as you can’t check in prior to 5 pm, it took about 4 hours for the lodge to heat up! There was also mention of having to pay for electricity on the welcome letter but this didn’t apply for us. If you want a shower, have one at the pool as there’s very little hot water. The hot water tap in our bathroom sink wouldn’t even turn on. There was no hot water at any point in the kitchen so we had to boil a kettle to do dishes. There’s a lack of home comports that I’d expect such as no hand towels or bath mats provided which is dangerous when you are on holiday with young kids. Aside from the mould in the lodge etc if the lodges were given an update and modernised and the staff seemed to enjoy their jobs, it would have been a pleasant trip. Having stayed at both the resort and the hotel in aviemore, we would not return to the resort unfortunately.

It was a great experience. Thoroughly enjoyable. Location, facilities, proximity to Aviemore town centre. Chalet is a bit tired looking internally. It was clean but someone needs to look up and remove cobwebs and dust on light fittings etc. Kitchen really well stocked.

Love Aviemore so booked the Spey valley lodges. The lodges are starting to look quite run down, especially the outside with peeling paint. The inside is a little dated but was clean enough. One of the single beds had no bottom sheet on it and a dead spider lying between blanket.Obviously this bed was not made up fresh. Check in is 5pm and checkout was 10am I find this utterly ridiculous. I did enjoy the onsite restaurant and bar. Staff were nice. I would come again but not at the prices they charge and checking should be earlier.

Very dated property. Cleanliness questionable - found a long black hair in two of the beds and a stained pillow case. Entry door was very badly maintained - flakey paint and dirty. More like a Glasgow council estate than a holiday resort.

Stayed in the 3 bedroom apartment, no 14 for 2 nights with family. Supplied with everything you need for washing dishes. Pool was good, you dont have to reserve a time and they supplied towels. Would stay there again

very spacious accommodation, lovely quiet area, and only 10 minute walk to town

Property was good, Silent and good pool. Communication was v bad, they weren't picking up the call anytime. I checked in around 9 pm and checked out a bit late and they charged me 29 gbp extra !! 😢

It’s a nice place to stay with family but needs some better cushions on the sofa and some basic renovations

It was a fairly nice property but in need of upgrade. On site restaurant very nice. Lovely food and the staff were exceptionally nice. Lovely walks in the area.

Everything great. Beautiful location. Nature in the doorstep - like deer walking past as you’re eating your Cheerios. Map location from Expedia are a bit off.

Check in was quick and easy as was finding our chalet. Stayed in chalet 1 and the chalet itself was clean and tidy however definitely tired and in need of a refurb. Nothing was broken or anything but a lot of paint scraped and dated furniture and fittings. The grounds of the resort were lovely and lots of nice dog walks nearby. A short walk into town so good location wise. Great for families or dogs as had plenty of space and tranquility around you. Didn’t use the leisure facilities and ate in the bar one night as the dog isn’t allowed in the restaurant unfortunately so missed a lot of menu items due to this. Overall happy with our stay and would stay again purely down to the setting and location of the chalets rather than a hotel. But please update the chalets a little to modernise them somewhat. No bedside tables meant no where to put a book or glass or your phone and the bathroom was dated.

Nice property for the money we paid will defiantly be back. Staff in the restraunt were amazing with the kids

There's nothing to like about this place. Beds and sofas are filthy and full of animals hair . We spent hours cleaning the rooms. I'm very disappointed. The only thing kids may like is the swimming pool. By the way there is a bar infront of the swimming pool with full wide clear glass. But you're in luck if they let you in. We've been told it is fully booked and to try another day. Customer service is poor. They're not consistent with their information. If you travel with kids try other options this place is not family friendly place.

Apart from dated decor, the accommodation is clean and Very comfortable. This was our second stay and we will definitely be back.