Grand Hotel National

Hotels
9.2
/10

Exceptional

780 reviews

What Guests Say About Their Stay

Rizal Gozali
10.0
/ 10
Very strategic, romantically located next to the lake. We got the room (i think all rooms) facing the lake. Ambiance is very nice. I strongly recommend this hotel.
In the Area
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Haldenstrasse 4, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6006

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Grand Hotel National is located in area / city Lucerne-Stadt District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hotel National

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Haldenstrasse 4, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6006
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Discover More About Grand Hotel National

Location


Grand Hotel National is located in area / city Lucerne-Stadt District.

About Grand Hotel National

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Hotel National exclusively for you.

Grand Hotel National is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Hotel National.

All facilities in Grand Hotel National

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Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Indoor pool
  • Spa
  • Sauna
  • Discounted Fitness Center

General

  • Banquet
  • Ballroom
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting rooms
  • Business center
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Area shuttle with surcharge
  • Valet parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Grand Hotel National

Important Note
  • Fee for buffet breakfast: approximately CHF 39 per person
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self parking fee: CHF 35 per day (in/out privileges)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand Hotel National
41
Number of floors in Grand Hotel National
4
Another facilities in Grand Hotel National
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Grand Hotel National

What are available facilities at Grand Hotel National?
There are top facilites at Grand Hotel National such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hotel National?
The standard check-in time at Grand Hotel National is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Hotel National provide breakfast?
Yes, Grand Hotel National provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Hotel National

Traveloka (3)

Other sources (780)

9.2
Exceptional

From 780 reviews

Cleanliness

9.6

Room Comfort

9.2

Location

9.8

Service and Facilites

9.2

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Traveler Reviews Grand Hotel National

Number of reviews per page
20
40
Top reviews
Robert G
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Excellent facility. Nice staff, though my credit card was charged at check-in and again at checkout (reversed later that day). Excellent location, easy walk to train station. Particularly liked the classic bar. Would definitely stay again.
Ivana
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Nice location,exelent service. They have to renovate pool and couple more things in this property. It is very cold in spa area.
Alexandra
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

We had the suite but didn’t have any heat. The room was freezing
Adena
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

We really enjoyed our stay, clean rooms, friendly staff,
Kirk
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Great location. Beautiful hotel on the lake!
Marc
icon-Business and Leisure with Partner
Business and Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Incredible property, perfect location.
Helen

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Beautiful old European style hotel. An enormous room beautifully decorated with a great view of the lake. Staff was excellent.
Dawn
icon-Leisure
Leisure

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Such an amazing hotel, location, service, food, staff … Superb!!
Amanjot
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

My parents thoroughly enjoyed their stay and still talk about the breakfast they would have at the hotel.
Pamela

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Excellent hotel, beautiful room, with very comfortable beds. Rooms and bathroom very clean. Loved our stay here. My only issue was breakfast, the service was terrible, the staff were faffing about trying to look busy rather than service customers, it took 25 mins from ordering for the cooked option to arrive and the place was a ¼ full at best. I would recommend you get breakfast elsewhere.
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judith

8.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Hotel lovely and updated but they placed us in a room which was tiny and should have only been booked for a single. Could not switch because of full iccupancy
brian
icon-Leisure
Leisure

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Nice place
Michael
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

We really liked the friendly and helpful staff, they made us feel special.
William
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Staff were very helpful, particularly Ghirlaine and Phillip. Wheelchair access was a bit difficult because of the age of the property. One of the “Grandes dames” hotels of the world.
Andrew
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Great stay ! Luxury hotel at the best location in town!
Verified traveler

6.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

No one helped me with my suitcases up and down the stairs, which consisted of 10 steps in and out of the lobby. Upon entering the lobby, I was shocked by the appearance. I felt as if I was walking into a three star hotel it was dark and dated, and the reception desk looked like the reception desk of a three star hotel, very uninviting and not welcoming at all. All the pros of my stay were the customer service from the front desk staff when I checked in. and the size of my room which was a junior suite with a balcony was a nice. The AC did not work well and the bed was very very hard with no sheet or blanket. Just a heavy comforter I had a terrible night sleep but the room was a very hot with not proper bedding. I also went to enjoy the sauna and came out with no availability of water, so that was quite frustrating to be hot and thirsty, and have no water provided at all in the sauna area. I felt that for the price I paid it was very much an overpriced room.
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Angela Renee
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Beautiful location
Nathaniel

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Nice property
Vaishali
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Great location across from the lake with easy access to transport/walkable to train station and area attractions; multiple restaurants onsite with plenty of vegetarian options.
alex
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Great location, beautiful views, highly maintained classic hotel. Room has artistic charm and fine decor. Very impressive building. Close to city center and boats.
Number of reviews per page
20
40

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