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Hotel Roc et Neige
Hotels
7.8
/10
Pleasant
155 reviews
What Guests Say About Their Stay
David
10.0
/ 10
Wonderful people made a short stay amazing.
Almost made us forget about COVID.
Verified traveler
10.0
/ 10
A large chalet style hotel with a magnificent view of the surrounding Alpine landscape!
ABHAY
10.0
/ 10
Quaint little hotel close to the main square of Chateau-D’Oex. The single rooms are a little small than what I am used to but the double is good. Magnificent views all around the hotel and I definitely will be going there soon!!
In the Area
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Route des Monnaies 46, Château-d'Oex, Riviera-Pays-d'Enhaut District, Canton de Vaud, Switzerland, 1660
Main Facilities
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Restaurant
WiFi
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Available Room Types in Hotel Roc et Neige
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What's around Hotel Roc et Neige
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Route des Monnaies 46, Château-d'Oex, Riviera-Pays-d'Enhaut District, Canton de Vaud, Switzerland, 1660
Discover More About Hotel Roc et Neige
Location
Hotel Roc et Neige is a hotel in a good neighborhood, which is located at Chateau-d'Oex.
About Hotel Roc et Neige
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Roc et Neige.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Hotel Roc et Neige exclusively for you.
With all facilities offered, Hotel Roc et Neige is the right place to stay.
All facilities in Hotel Roc et Neige
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Luggage storage
- Front desk
- Concierge
General
- Banquet
- Rooftop terrace
- Parking
- Terrace
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Garden
- Spa
- Sauna
Public Facilities
- Others
- Restaurant
- Smoke-free area
Connectivity
- Free WiFi
Business Facilities
- Meeting rooms
Sports and Recreations
- Ski storage
Accommodation Policy & General Information in Hotel Roc et Neige
Important Note
- Pet fee: CHF 20 per pet, per day
- Rollaway bed fee: CHF 45.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk is open daily from 7:30 AM - 8 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
The following facilities are closed on Sunday and Monday:
- Dining venue(s)
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Roc et Neige | 60 |
Number of floors in Hotel Roc et Neige | 3 |
Another facilities in Hotel Roc et Neige | Laundry service, Newspaper in lobby, Luggage storage, Front desk, Concierge |
Frequently asked question in Hotel Roc et Neige
What are available facilities at Hotel Roc et Neige?
There are top facilites at Hotel Roc et Neige such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Roc et Neige?
The standard check-in time at Hotel Roc et Neige is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hotel Roc et Neige provide breakfast?
Yes, Hotel Roc et Neige provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Roc et Neige
Other sources (155)
7.8
Pleasant
From 155 reviews
Cleanliness
8.4
Room Comfort
7.8
Service and Facilites
8.2
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Traveler Reviews Hotel Roc et Neige
Number of reviews per page
20
40
Top reviews
Samir
Leisure with Children
2.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Property is in great location but rooms are outdated.
Showers need upgrades
Ok , for one night if have no obtions.
Night person is not responsible. We requested bedding and she said housekeeping will bring it . They never come.
Amandeep
Leisure Family
4.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
Not a good experience, stay away.
We travelled with our small kid and the lady at reception declined our request to do a bit earlier checkin although we could find out that the rooms were ready at that time, she wasn't kind enough and was continuously on the phone while we waited at reception.
Room has no tea/coffee facility, dark inside and a broken chair.
Would never book this again.
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Verified traveler
Business
2.0
/10
Reviewed 118 week(s) ago
Hotels.com verified review
Not helpful staffs .. broken bed frame and no change of towels!
Verified traveler
Business
2.0
/10
Reviewed 118 week(s) ago
Hotels.com verified review
A hotel with terrible check-in service with zero hospitality and management.
Verified traveler
Business
2.0
/10
Reviewed 118 week(s) ago
Hotels.com verified review
I guess the owner of this place needed to know that their staffs are really trying to ruin his business. No service, stated under booking conditions that check-in is until 8pm but the staff decided to leave early and leave all our keys in a mail box for self check-in even saw us walking in the hotel !! Then the fish bone with one of the bed frame is broken and didn’t bother to fix it ? One of my colleagues almost dropped herself on the floor ! Towels were not changed, rubbish weren’t cleaned out .. nothing stated accordingly to the conditions written in the booking conditions. How could that be ? We are talking about Switzerland not some run down places… I just cannot believe what had happened to us in the past days
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Kristian
Leisure
8.0
/10
Reviewed 138 week(s) ago
Expedia Group verified review
A lovely place to stay. The staff was very friendly. From the hotel it was a short walk to town and to hiking trails.
Thomas
Friends and Family
8.0
/10
Reviewed 169 week(s) ago
Hotels.com verified review
The hotel has refurbished rooms but is otherwise not in the best of shape and looks very dated. The restaurant was drafty and there was only one menu. The personnel was very nice, and a one-night stay for the relatively low price acceptable. Not recommended for a longer stay.
MICHAEL
Friends and Family
10.0
/10
Reviewed 189 week(s) ago
Hotels.com verified review
Excellent location. Spacious room , nice breakfast and helpful staff.
Verified traveler
Business and Leisure Family
8.0
/10
Reviewed 206 week(s) ago
Expedia Group verified review
This is our second time at the R et N and it was wonderful again. We came for a writing weekend, during a rainy period, and loved our double room. What is great is that there are amazing hiking trails along the Sarine River just behind the hotel. Cuisine in the large dining room is very good and the place has a lot of character.
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David
Friends and Family
10.0
/10
Reviewed 207 week(s) ago
Hotels.com verified review
Wonderful people made a short stay amazing.
Almost made us forget about COVID.
Verified traveler
10.0
/10
Reviewed 207 week(s) ago
Hotels.com verified review
A large chalet style hotel with a magnificent view of the surrounding Alpine landscape!
ABHAY
Business
10.0
/10
Reviewed 248 week(s) ago
Hotels.com verified review
Quaint little hotel close to the main square of Chateau-D’Oex. The single rooms are a little small than what I am used to but the double is good. Magnificent views all around the hotel and I definitely will be going there soon!!
Mark
Leisure Family
8.0
/10
Reviewed 249 week(s) ago
Expedia Group verified review
We very much enjoyed our two day excursion at the Roc et Neige in the beautiful village of Chateau d'Oex, which is situated in a postcard valley of what are actually considered the "Pre-Alps." The hotel is set up for hikers, skiers, etc., hence the name. We did a long hike to the north on day 1 and a long hike to the south on day 2. We chose to eat dinner in the hotel and loved the cuisine, service, and views of the surrounding mountains. The hotel has a large sitting area/bar and our double room was large, with a separate couch/sitting area, comfortable and clean bed, and magnificent views to the northwest. Breakfast was relatively modest, could do with a few more options for the buffet. In all, this will be our go-to place for a hiking excursion.
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Peter
8.0
/10
Reviewed 270 week(s) ago
Hotels.com verified review
Good basis Swiss resort hotel - clean and comfortable at a fair price
Verified traveler
Leisure Family
10.0
/10
Reviewed 297 week(s) ago
Expedia Group verified review
Very basic property but staff is super friendly and accommodating and everything in the room worked, nice size, all good. Again very basic property.
Verified traveler
Business and Leisure
6.0
/10
Reviewed 322 week(s) ago
Expedia Group verified review
Good price thru Expedia; not the easiest place to find at night walking from train station with your luggage; more attention to common area cleanliness - like cleaning mud from hallway floors and walkways, emptying outside trash cans (which did not happen the whole week I was there); pretty noisy between midnight and early morning..too many people coming and going, loud talking, slamming doors, using bathrooms and showers in the middle of the night - like 0230 am! No individual room balcony’s..so could enjoy beautiful sun, air, views unless going to main building and sitting in smoking area outside.
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Verified traveler
8.0
/10
Reviewed 322 week(s) ago
Hotels.com verified review
Chateau d'Oex is a great hub for families and for nature lovers. The village has a friendly atmosphere, and the staff at Hotel Roc et Neige are very attentive and nice. Simple hotel furniture and amenities. All in all, great staff and a great stay for a laid- back family time!
Sherry
8.0
/10
Reviewed 352 week(s) ago
Hotels.com verified review
My room (a single) was small and old fashioned, but I had what I needed. No real complaints. Not far from train station with scenic train ride to Montreaux which I highly recommend. Reasonable price caused me to book. Eating area, including outside balcony, was much more pleasant than room.
Rahul
10.0
/10
Reviewed 383 week(s) ago
Expedia Group verified review
The Roc Et Neige is a lovely hotel. We visited over the Xmas break and enjoyed ourselves.
The room is lovely overlooking the village and the mountains. Decent breakfast and great staff. They have a lovely bar too.
Verified traveler
6.0
/10
Reviewed 397 week(s) ago
Expedia Group verified review
Decent enough hotel, although essentially rather impersonal - they seem to primarily cater to coach parties (certainly in summer). Satisfactory, but no special qualities.
Number of reviews per page
20
40
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