Emirates Palace Mandarin Oriental, Abu Dhabi

Staff is very nice

We are in awesome mode when we arrived at the hotel, so amazed about the size of the hotel, it’s so huge, you can’t barely walk to go to my brother room, must use a buggy

An excellent stay at the hotel, staff were so helpful and friendly. The restaurants excellent, as was the breakfast. The room was spacious and extremely comfortable. Security was high and we felt very safe. The beach and sports facilities were wonderful. This is the best hotel we have stayed in Abu Dhabi in many years of visiting - should have stayed earlier - Perfect!

Great hotel in every aspect! Helpful and courteous staff, great property, really nice breakfast, definitely worth paying for in your room rate.

Excellent et magique rien a dire de plus .

This is a true palace! The EP lounge is well worth it too - the standards are incredibly high. Daria was friendly and kind in particular. Also liked Broadway and I think I was there pretty much every night if my stay. Good food and service. 10/10

Not a mandarin oriental. Too large and not exclusive

Incredible experience what a great stay!

The rooms are wonderful and the hotel is spectacular. We stayed in the club room with access to the EP lounge- the food was exceptional (Veronica and all the chefs are doing a fabulous job) but the service was extremely poor which was clearly driven by the management led by Hemraj- we did speak with him but felt it was a disingenuous apology and a lot of excuses even though capacity was around 30%, tables were left with dirty plates, took us 20minutes for a baby cup with some water. Thank you to Stephen, Anthea and Sandra who looked after us during our stay in the EP club. On our first night we were above what a seemed to be a nightclub - it was a convention. The music and noise didn’t stop until 1am which led to a horrible night of sleep for our 8 month old baby. The hotel compensated us with dirihams, equivalent of £200 but this doesn’t equate to the £550 we spent on the hotel night itself. We ate in the restaurants in the evening and met Chef George who was wonderful, warm and engaging- we went to Broadway, the steak and lamb was exceptional as were the staff! He also recommended Koal and Sand (the bbq restaurant), every dish was phenomenal- a must go and a beautiful setting! The Indian and Lebanese restaurants were great, food was delicious but not the best we’ve had but again the staff and service was wonderful. If you’re looking for a club lounge experience then we would suggest Jumeirah Zabeel Saray as a first choice and then Juneriah Beach Hotel.

The most luxurious and comfortable place I’ve ever been.

What a hotel!! Absolutely book this place. I wa solo but it’s also perfect tv for couples and families. My tip is book a club room if you can, it’s well worth the extra

Most beautiful and grand hotel I have ever stayed in. The service was exceptional. The dining options and restaurants were all delicious. Lots to do for the whole family, traveled with young kids and everyone made them feel special and welcome

Highly over rated property compared to other 5* properties in Abu Dhabi and Dubai and not worth the money.

Wonderful hotel, top class

Simply stunning.

Anmeldelse af vores ophold på [Hotellets navn] Vi har netop tilbragt 5 fantastiske dage på [Hotellets navn], og vi kan slet ikke få armene ned! Ved ankomsten blev vi mødt af det mest imødekommende og servicemindede personale, der gjorde os trygge fra første øjeblik. Da vi trådte ind i vores skønne suite, blev vi forkælet med lækker frugt og chokolade – en dejlig gestus, som satte tonen for vores ophold. Vi nød særligt EP Club, hvor der blev serveret den lækreste mad. Det var en sand gastronomisk oplevelse, som vi aldrig glemmer! 🍽️✨ I løbet af vores ophold tilbragte vi også tid i fitnesscenteret, hvor vi fik dyrket en masse motion. Det var skønt at kunne holde os aktive, selv på ferie! 💪 Vi tilbragte mange afslappende timer ved stranden og poolen, hvor vi kunne nyde solen og den skønne atmosfære. En ekstra bonus var, at vi fik lov til at beholde suiten indtil kl. 18 på afrejsedagen, hvilket gjorde vores sidste dag så meget mere behagelig. Vi følte os virkelig godt tilpas under hele opholdet og vi glæder os allerede til at komme tilbage! ⭐️🏖️ #Hoteloplevelse #Ferie #KommerTilbage

This was a vacation that I had planned for my vip client who only looks for the best of service and quality. Of course with that being said, I had to pick the Mandarin Oriental. They executed wonderfully and left us feeling very welcomed and taken care of in every moment. A very special shout out to Frida as she definitely understands the art of service and hospitality. She maintained a very professional attitude while also being personable, she truly went above and beyond with any and all requests. She definitely deserves the best, and you guys should be grateful to have her as part of your team. Also wanted to mention Oussama who was the other butler that really amazed me! We ended up having long conversations and truly felt like he was one of my best friends. In the generation we live in, we need more people like Oussama. The club lounge staff was also impeccable. Unfortunately I don’t have the name of the lady who was taking care of us, but she was fridas friend. I believe she would do an amazing job as a butler or a higher position as well. Our whole group was beyond impressed by these 3 and that’s the key reason why my client, Mr. Viviano, will be returning to this immaculate property. I truly am a fan, and look forward to viewing more mandarin properties around the world. We will be sure to return to Abu Dhabi and only would ever think of staying in the Mandarin! Well done to the whole staff, you truly impacted us and gave special lifelong memories.

Magical hotel, somewhere where you can relax and unwind and feel like royalty

Beautiful property with a short drive to major sightseeing attractions.

one of the best hotels I have ever stayed in. The service and facilities were amazing.