American Inn & Suites

When you entered the place was freezing, no vending machines, half the outlets on the room didn’t work, hot tub was cold, pool was freezing, breakfast….ugh. I would not recommend this hotel

We have stayed here previously. It's convenient for our purpose. We will no longer stay there again. The towels are stained and yellow. The bedding is the same. Stained and greasy looking.

There was no one around if you wanted to ask questions. Normally there is people around that place was dead. Will not stay there again.

Nice clean hotel, stayed here 3 nights during a hunting trip with the kids. The standard room was very clean and big, more than plenty of room for our coolers and extra luggage. Fridge, microwave, & huge parking lot. Only cons - breakfast wasnt much (didn't need it anyways brought our own) & hot tub/pool room was out of commission

The breakfast is skimpy. No fresh decaf coffee.

The pool and spa were closed. Our room had stains on some of the furniture and the check in manager was not the friendliest. The bed and room was comfortable and the place was clean and the breakfast was good enough.

Hotel was fine, breakfast was not much. Price is a lot for area and pool and hot tub were not available

If you read nothing else, read this: COCKROACHES. I booked this hotel because it was rated favorably on Expedia. When we walked in, I noticed that the pool and hot tub were out of order. Disappointing. Then we got to our room. The first thing I noticed was the musty, disgusting smell, then the cockroaches. We found them on the walls and the floor before we even had a chance to set down our luggage. In addition to the cockroaches, there was a large brown spider and some small black bugs on the wall of the bathroom. We immediately went to the front desk and asked for a refund. They said we had to contact Expedia. I did. Expedia called the front desk and asked for a refund, which the Americinn refused to issue to us because it was “not possible.” No explanation of why. We went back to the front desk to ask why they denied our refund. They called the manager, who does not speak English well, but only kept saying that his hotel is clean. I assure you, it is not. After about an hour of back and forth, we finally left, $150 poorer. Expedia was not at all helpful, and I will never book with them again. This hotel should be shut down. You would be better off sleeping in your car.

I was trying to make a reservation in another city and somehow expedia.com made the reservation here....about 3 hours west of where we wanted to be...and of course NO REFUND FOR YOU!

This property is well kept and clean. Breakfast is middle of the road. The management however is unfriendly and unhelpful and without social skills. We stayed 4 nights. On our second morning I was awakened by knocking on the door at 9:00 am. The man that had checked me in was at the door and wanted to come in to service the room. I told him I need 15/30 min. He told me no. I then asked my husband if he wanted to go ahead and leave. I told the man we would leave in a couple on minutes and shut the door. I went in the bathroom and the door was closed. The man came into our room anyway and nearly opened the bathroom door on me. I was livid. I yelled out and told him to get the Hell out. He left. Then when we came back. We had to go to the desk because we had no towels in our room. We needed to do laundry. I went to the desk and asked if I could get quarters for the machines. . Told me “No”. I asked how long the wash and dry cycles were. Got a shoulder shrug. I’m not sure if the manager and wife are owners but if they are they really need to work on their social skills if they want to succeed in the business of hospitality. Our experience was not hospitable at all. Neither one of them ever greeted us, smiled or acknowledged that the even saw us in passing by us in the hallway, lobby or breakfast room during the course of our stay. Our daughter live near Parker’s prairie. We’ll try another hotel next time

Excellent very quiet

I stayed here on a Saturday night and thought it would be a bit busier, but when I pulled up to the hotel, it was really quiet. This had me worried, but the experience inside the hotel was great. The rooms were really nice and clean, and the service was friendly. The couple who own the hotel appeared to be running it themselves without other employees. I saved a lot of money compared to staying in Alexandria. Only negatives were the exterior-- the "AmericInn" sign was missing (maybe got blown apart in a storm), and there were a few weeds growing in the parking lot.

This is an overpriced average hotel in the middle of no where. breakfast options were extremely limited and not great options.

Friendly staff, very clean rooms, enjoyed the pool and there was alot of variety in the breakfast, and all at a reasonable price. Thank you for a pleasant stay!

The pool was about 90% chlorine and the rest other chemicals. Burned your skin and eyes the moment you walked into the pool area. Gosh forbid you get it in your mouth!!!!!

They need more than the 1 person I saw working there. It took a long time to get his attention so that I could check in. The bathroom door was not functioning properly. I had to lift up on it to open and close it.

Great property! Very, very clean. Host/owner was excellent! Thought it was a great value. Room was large and roomy with a great mattress, large bathroom with plenty of towels. Everything was in excellent condition. Would definitely stay here again.

The room was clean and roomy. Bed was comfortable. Nice long counter in the bathroom. Skimpy with the soap and shampoo. Check in was a little shaky as hotels.com charged our credit card but their payment to the hotel errored so we weren’t able to check in until they straightened it out with the hotel front desk. It took awhile to reach hotels.com but once we reached them they told us to pay the hotel the whole bill and they would reimburse us.

Not sure why the manager found it necessary to pound on my door at 9am, wondering if I needed help checking out. Check-out is at 11am (it says so right on the sign on the wall), so why the rush to get people out of there? Next time, I'll drive the extra minutes to Alexandria, and stay there.

Pros: Good price, clean, good shower pressure. Cute restaurant and brewery right next door. Con: TV did not work and the property manager did not try to fix it or look at it when i called down to ask. No one was ever at the front desk. Breakfast was very sub par ( example no cream cheese for bagels, no jelly for toast).