Best Western Plus Portland Airport Hotel & Suites

Secure

It’s obvious that there is remodeling of some sort going on. There are mattresses in the hallways and boxes. Just a little bit of a turn off.

Very helpful staff

Cookies, great staff, good breakfast

This place was 5 minutes to the long term parking, which was really convenient for us traveling from the airport. The place was clean too.

The hotel is very convenient for PDX, the staff were friendly, and the room confortable and clean. But the breakfast was a little disappointing--neither the milk nor butter were real, and the English muffins were stale.

It was very clean and the staff was very helpful

Friendly Staff willing to help

Everything was amazing at the hotel, I always enjoy staying here for a little time away from home. The breakfast was enjoyable, comfort foods and cereal. They did have a waffle maker or two but I went for the biscuits and gravy with sausage on the side. I love to say here.

Pretty quiet for being close to airport. Room was great - comfy bed, cool with a great shower

One mattress was still dirty but, we just kept covering it with no complaint about it. However, we were told to leave because they said they were " fully booked". After we clearly stated from day one, that we were going to do long term stays and "extentions when we need to". We were told this would be ok. Our stay has been over a week, we were happy with the service, comfortable, and the food/ snack bar was conveniently located and well stocked. We are very disappointed about how unethical Vance was when he did not own up to his miscommunicated mistake. He should have apologized to the bew group coming in instead of us paying customers who did nothing wrong and told to vacate our room due to the hitel being " fully booked". This should have been told to the new group coming in and not to us. He should have apologized to THEM for his " mistake".

Comfortable, worn but clean, convenient.

Front desk staff went above and beyond.

Couple things was wrong with room. But employees were quick to help and try and make it right. Amazing staff. Very friendly

Very helpful & friendly staff.

It’s a great property for the price. The room was clean and bed comfy.

Convenient location to the airport

Adequate stay, good quality for the money. Nothing fancy but certainly clean and reasonably quiet considering location. The staff make it shine -- of the three people I spoke to, all were very helpful.

I like this place because it's centralized to all my customers

The rooms are great, clean, and super convenient to the airport. Construction going on and no elevator was available. Staff was accommodating and put our 90 year old parents on the first floor, but would have been nice to know about the construction and side entrance before arriving.