Candlewood Suites NEW BRAUNFELS

Took care of me when Candlewood didn’t

There was no housekeeping service and the hallways had strong smells of food coming from the rooms. I didn't realize it was more of a weekly stay motel

Great place to stay.

Last minute booking but the guy was really nice! He has super blue eyes. The room was clean & the bed was comfortable. There’s no free food but they do provide some snacks for purchase.

The water for the entire property was turned off from 2am to 4am. We were not able to use the restroom or sink. This is unacceptable. It should have been disclosed when booking the room. I would have never stayed here and would have stayed somewhere else that had running water. I have never been to a hotel that turned the water off. It is absolutely absurd to not be able to flush a toilet or use the sink or shower in a hotel when you choose. No ice machine and the refrigerator never made ice.

It’s a nice place, not quite what we wanted, to close to the highway but the staff are nice, the room was clean, and it’s a very nice place

Very clean and safe area

This is not a high-end property, but what it does, it does well. Love the kitchen in each room, great for breakfast. Very clean and spacious. Downsides are: no restaurant and freeway noise. But I knew that going in, and the price is good. Highly recommended if you need a clean, spacious room with a kitchen and you don't mind the freeway noise. We didn't bring our doggie, but they are allowed, which is a big deal for anyone traveling with their favorite beast!

Air conditioner froze up during the night, which made the room hot even though it was cold outside. Coffee pot was missing from the machine, I had to get creative to get the coffee out. Bed was rock hard and lumpy felt like sleeping on rocks.

Very good great location and bed comfortable

Limited staff due to holiday season. No problem, but the people at the front desk either dudnt know anything and coildnt help because they were temp workers or they acted put out if you let them know they were out of coffee. There isnt any ice available on site, but your refridgerator makes ice if it works. Our's did not. We reserved a king bed room for our daughter and fiance. They were given a single queen. Wont be back

I had an issue with the room when i arrived the front desk clerk was very courteous and gave me another room. 5 stars for him.

Love the room. Has kitchenette, comfy bed

Clean, updated & comfortable. Thank you!

I like that it was near a lot of food options. Near the highway. Quiet property. Staff was awesome. Biggest complaint was that there wasn’t a shower hook near the shower. I’d definitely stay there again!

The stay was ok but cleanliness of the room was not all that good

The front desk staff was wonderful! Our room wasn’t ready when we checked in, it was being cleaned still but the wait wasn’t long at all. While we waited, my daughter wanted to grab a snack from the little pantry area and the wonderful gentleman at the front gave them to her free of charge for the wait! The room was the suite with kitchenette and two beds and it was huge. Very clean. The gentleman at the desk the next morning also let us have our snacks free of charge, and when we came back down to check out, check out was as easy as can be. Already told my dad who often visits from out of town that this would be a great choice for him.

Ok

This hotel was clean and check in was very easy. Will probably stay here again in the future.

Worst pillows, bed, and bedding ever!!!