Comfort Suites Kingwood Houston North

Staff were friendly and helpful.

The entire booking process & stay was seamless with kind, friendly staff.

Room was bigger than expected and everything was very clean. Would definitely recommend for others to stay.

Easy

This hotel charges what they call a damage deposit of $100 f

The staff was amazing. Room was very clean and fresh. Ms. Teresa was very attentive and kind. Would definitely bust again and recommend

Everything

Price was good but the room was really dirty and the rug had a weird smell to it, like dirty feet smell. They did attempt to clean while we were out, minimal improvement. I left a day early than what I reserved and now Expedia and hotel are playing the blame game on who needs to process the refund and I am have not gotten any money back.

Very convenient. We stay at this hotel everytime we visit our daughter and grandchildren. Love everythhing about it.

My stay was nice- my grandchildren enjoyed visiting me here.

Clean hotel, and have the option for a late check out

Everything was fine. However we did not receive the complimentary breakfast it was supposed to start from 6am-9am. We never seen the breakfast section open. We ended up driving to IHOP.

Nice large suite at a great price. The staff was very helpful.

The smell of Fabuloso in the lobby was so strong it was almost unbearable. There was a dead roach under the bath mat by the tub. The noise from the highway was loud and didn’t let up much even in the middle of the night.

First room smelled like smoke do we were moved. Second room much better. Just highway noise was loud.

Just an overnight stay

Bed was very comfortable.

I found a giant roach in the room. And the floor felt damp.

I stay at this hotel twice a year to visit my daughter and granddaughters and everyone was professional and courteous, the hotel was clean and the breakfast provided was good as well.

We checked in Saturday, June 8th. We called Friday, June 7th to see about checking in early on Saturday, and the process. We were told, we could check in early but it would be a fee. No problem, right?! We called again Saturday, the day of our reservation. The front desk receptionist told us she was just about to call us regarding our reservation. She said they had flooding issues. They goes my blood pressure. We get to the hotel to get details. What I gathered was that she wanted FEMA money over mine. She wanted me to cancel my 2-month reservation and choose another hotel. I proceeded to check other options, only to find out their weren’t any through hotels.com under $474/night. She wasn’t understanding at all. Once my daughter came in, she asked for a manager. She was told the manager wasn’t on duty. My daughter explained that a manager should be available for emergent situations which this was. As I continued to check for other hotels. My daughter continued to let her know that this trip has been booked for 2 months because this is her son’s golden birthday trip ((11 years old). And she insisted that the receptionist could not leave us homeless. When she finally let us continue. We ended up with 1 room right away which only had a king sized bed. And the other wasn’t ready for an hour. Same size, completely opposite directions. The pool was too small for the capacity of people. The tv didn’t work in one room. Breakfast had to be eaten in the dining area. Just terrible!