Front desk work standing by front entrance smoking and we had to walk through the smell which stinks. They then come inside and handle my license without washing their hands which is gross. Shower was dirty. Handle to turn on the shower was so stiff it get like it was gonna break, breakfast lady watches everyone like a hawk, she just sits there and shakes her head the whole time, my daughter left the lid up by accident and the lady came and made her get up and walk back and close the lid. The lady walked right by it and left it open just to teach us a lesson I guess. We will never stay at this location again, it just wasn’t a great stay overall.

When we arrived on Wednesday evening the hallways and the bathroom in the lobby were untidy. There was tissue on the floor of the lobby bathroom and the hallways (lobby and sleeping rooms floors) had debris on them. Ice maker was out of order on the 3rd floor. The elevator was not working on Thursday morning. We reported it on our way out. We were out most of the day Thursday when we returned the hallways were clean and the elevator was repaired. Ice maker was not working entire stay. The refreshing lemon water in the lobby and the breakfast 'each morning' was on point. Very delightful additions to our stay.

Most of the Trip was good, was upset that the elevator was out of service. There was no indication from the front desk until we actually walk to the elevator. We were on the 4th floor and my sister has bad knees. This was unacceptable

Simply beautiful and very clean property. Very modern decor.

Very friendly and professional staff

The hotel elevators were NOT WORKING during my recent visit. I am a disabled Veteran who has knee and back issues

We enjoyed the stay

Ns

The breakfast was great. It was nice to have a refrigerator and microwave.

Nice room very clean and the bed was comfy!

Places to shop dine and walk to.

Easy check in. Staff was wonderful.

Excellent

Very comfortable room

The breakfast which came with the stay was great.

Very poor communication between third-party and the hotel. The overall experience was fine, but the check-in and checkout process was very frustrating and disappointing.

Wonderfully comfortable place to stay for my business trip to Petersburg. Really enjoyed my stay. Bed was SUPER comfortable and the room was very large and roomy.

I have a great vacation, thanks to comfort suites!

I really loved this property but the only thing I did not like was the lack of available meat other than pork/beef at breakfast. Maybe if the staff can keep some turkey or chicken stored in the kitchen then it will help.

I think the manager and staff will be so accommodating