Days Inn & Suites by Wyndham Bonita Springs North Naples

It was nice for the cost

One of the best hotels I have stayed in!

No one st the front desk besides a video screen to Bombay. TV didn’t work, no help from repeated requests from hotel. I fixed it myself. Homeless guy in the pool area. Requests for room accommodations not returned. Laundry ate my money. Analog tv with 20 bad channels. Roof of building in horrible condition water damage in building. Dehumidifier running in rooms. Pictures don’t represent actual condition of property. Construction going on in hallway of first floor. I will never return to this property, Days inn or any Windham hotel. Overall a horrible experience.

our stay started off really well, the not in person checkin was interesting but straightforward. the room was a bit smaller than expected but looked clean & tidy. we booked for 4 of people, but only provided towels for 2 people. daily room cleaning offered, but it was hit & miss. The cleaners mostly did not speak English so never knew when they were coming!! despite putting the maid service sign they did not attend. I emptied bins/changed sheets myself on a few occasions. The towel situation continued throughout our stay. Breakfast times end too early!! Then in the 2nd week we came back & saw a cockroach running around the bathroom, this was the 2nd time we had seen one, but I caught it this time. I reported this and the fact that I’d gone to close the blackout blinds and it fell down on top of me & hit me on the head. We had an 8yr old child I’m our party & fortunately she did not close the blinds that evening. When reported the housekeeping was sent to the room I showed her the dead roach & using google translate she advised me it was a bedbug!!! I told her in my broken Spanish not to be ridiculous they were 2 very different bugs!! They would not fix the blind so had to wedge it in the window frame to achieve a blacked out room & sleep. We eventually got moved to another room the next day after going to complain about the safety of the room again. The cleaning attendance continued to be sporadic, I had to go fetch clean towels myself most days,

Value

The air conditioning does not work. Mold on the wall inside the unit in the bathroom and breakfast, very limited.

I like it

Dog friendly. Clean. No issues.

Did not like talking to a gentleman "in a box". A real person makes things more personable.

Did not like the check in which was alk remote through kiosk. Felt it very inpersonal. Kond of wierd

I loved the hotel. I disliked Expedia’s eight emails in order to rate hotel.

Great place; very clean and quiet

excellent attention, clean facilities very good location, I love it. pending point raise the pH of the pool as it has water flies or boat fly

Clean and comfortable so for that 5 stars. However, while I give Adam 2 thumbs up for his efficiency and was pleasant, I do not like seeing a live person in front of me. You loose the person attention. Does feel like talking to a machine. Not a fan!

Virtual checkin and check out. Gym was being used as a storage.

Check in/out is done virtually. I was not able to get my room keys until the next morning. The gym is being used as a storage.

Very safe

Small, but well done accommodations. Easy walk from car to my room

It’s our third time here, always a nice experience

Unfortunately, I checked it at 9 PM, but the key did not work. I was able to get another room, but it happened to have two different humidifiers which were very loud throughout the entire night.