The staff was extremely friendly, especially the front desk and valet! The hotel was your typical downtown hotel, could use some updates on the room and some of the outlets were permanently covered, but overall the room was clean and a very nice size! Bonus points for having gluten free cookies available at check in so no one was left out!

Loved it here thankyou

Great Staff!!

$30 a night for parking? really? never again.

The parking is limited to valet or parking garage which can be quite brutal…

All was well. Very comfortable stay

Great view in room

Nice room

Central location

Hotel appearance was nice inside. The girl at the desk was wonderful. She would be the reason I come back. There was a lot of plumbing noises in the middle of the night which made it hard to sleep. Overall only there one night so it was okay for our purpose.

Room had poor quality amenities. The bed was uncomfortable, and there was a loud humming noise from the plumbing in the middle of the night. The ironing table was broken. Very expensive parking which was not mentioned online while booking.

Very clean place

The lavatory was squalid, the sleep surface required substantial upgrade. The guest services were woefully deficient. The additional charges from the surprising final receipt, parking per day and parking tax per day. Guests may assume that they are receiving a reasonable rate, by the time you add all the surprised additional charges per day, release of funds for the incidental deposit after departure, you can look at other options that will not charge for parking, taxes on parking, and deposit (as most hotels treat your bank card as a credit card). Positives: The warm cookie, the room offered mesmerizing panorama views, and the locality of the hotel to the venue we were attending was beneficial. We will not stay at a Hilton franchise hotel, due to the factor of surprising charges. We are still trying to see how they can legally charge you for a parking tax, when they are charging a parking fee with not to mention, surprisingly charging you of these two additional fees!

Nice clean facility

I enjoyed my stay

The check-in/out process was simple. The staff were very friendly. The room was comfortable, TV and thermostat worked appropriately. Breakfast though included in the price of the room, was limited. At first, we were provided a larger paper menu, but when we went to the restaurant, we were told that was the incorrect menu. The new paper menu we were given had only four breakfast entrees. Being a vegetarian, the only option available for me, was the French toast. Because of the limited breakfast options, I opted not to have breakfast the next and last morning. The other issue I had was, not knowing ahead of time, about the EXTREMELY limited free curbside parking. It is because of this that I would not stay at this location again. There is a parking garage, however, it costs $30 daily, $30 overnight. It should also be noted that though the property is pet-friendly, pets are not free, which I did not expect, however the cost was not listed on the hotels.com website. The cost is $75 and a $100 deposit was also required. IMHO, Hotels.com would better serve its customers, if the pet fees, parking situation, were clearly listed on its site for this property. This lack of useful information, will have me reserve directly with the property and not through hotels.com.

Great place to stay in Downtown Orlando l. Staff was great very polite helpful. Location was great for the area east access

The staff was kind and thoughtful. Our room was very clean, including the bathroom! Hotel is in a great location, so we didnt spend much time seating in traffic.

Excelente, but the alcohol sale should be allowed anytime

Restaurant food quality was awful and attendant at front desk at time of check out had a poor attitude. Also, not being able to earn HH Points due to booking with Expedia removes all desirability to stay at this location again.