DoubleTree by Hilton Tampa Rocky Point Waterfront

I don't recommend the restaurant cause the menu is really poor

The bed was soft and the room was clean. Breakfast was good, however you have to keep reminding them if you already paid for breakfast. The hallway on floor two was dark and musty and the doors are Soo loud and people would slam them. The only Hilton I ever stayed in that doesn't have free coffee in the lobby. I liked the t.vs in the bar to watch games and the crab fries were amazing. Overall it was a nice place to stay.

Charging for the parking is too high.

Surprised to see the entrance door to the room was fading and cracking

In general, our stay was OK, but there were a few glaring issues that reflect poor management. The safe was broken because the AAA battery inside it had corroded, destroying the mother board. This reflects lack of preventative maintenance and lack of care in dealing with the little things, because the corrosion would have been obvious to anyone who bothered t check. There was no fan in the room and the windows did not open, which made the air very stuffy except when the air conditioner was on. That was itself a problem because it was so loud that when the AC went on during the night, it woke me up. After a large lunch, my wife wanted a small snack at the restaurant instead of dinner but it took at least 35 minutes just to get a flat bread pizza appetizer. I say "at least" because after 35 minutes, we gave up and walked out, so we do not know whether it was ever finished. NOTE that the restaurant was almost deserted, so it was not that the kitchen was over-worked. There were other minor annoyances that by themselves were minor, but there were too many of them to chalk it up to coincidence.

Our first room was dirty and there were feces in the toilet. The 2nd room we were moved too smelled like sewage and the hotel manager confirmed the smell was from a backup sewage pipe. We were offered no discounts or reductions for the nights we slept in the sewage smelling room. This place is very dirty and my wife had the worst stay because it was so dirty. The staff member who checked us in was very kind so she should be appreciated. Don’t go here.

The air in my room is not working properly. It is staying cool enough but only with the fan staying on continuously. The restaurant only had a few items on the menu because something was still broken and will be for about another month according to a restaurant staff member. My bathroom faucet is loose and wobbly. First and last time here Guy working the front desk this evening had horrible body odor. Don’t like to complain, but not a good look for a Hilton hotel

Enjoyed the pool. No hot water in shower, they remedied by another room but water was still Luke warm. In hotel restaurant had no options on menu

The room was not clean and the hot water did not work.

We booked two rooms, and both had extremely loud air conditioners, making it difficult to get a good sleep. Also the hallway has very bad smell

Nice,quiet and clean

The hotel itself is nice, with clean and well-maintained rooms. However, the staff was unhelpful and my experience was disappointing. I’ve traveled for years and have never had to wait until exactly 4 PM to check into my room. Additionally, I was falsely accused of smoking in the room, even though I do not smoke, and the hotel charged me a $300 fee without providing any evidence. When I went to the front desk to resolve the issue, the staff were dismissive and told me I had to contact the president of the hotel for a refund. To make matters worse, I saw a woman smoking by the pool and reported it to the staff. They briefly spoke to her but allowed her to continue smoking. This inconsistency in enforcing their policies was very frustrating. I cannot recommend this hotel due to the poor customer service and unfair treatment I experienced.

Although the hotel decor appeared to have been refurbished/updated recently it still looks very rundown with torn wall paper, dirty carpet, and disgusting stained walls. Our door was difficult to open to the point it sounded like we were breaking in, the lights flickered in one of the lamps which made it unusable, no conditioner in the shower, the safety railing in the tub was coming off the wall (not very safe) and the body wash bottle was recently ripped off the wall which left an interesting mark on the shower tile. Despite the Do Not Disturb sign housekeeping tried to enter our room around 10 am. The restaurant menu is different from the one online and not for the better.

Very nice, great location, good price, highly recommend

I enjoyed my stay and the atmosphere. Staff were very kind and friendly. I definitely will stay again.

This was our first time here and i loved loved loved it. We will be staying again. Thr hotel was clean, the stagf was super friemdly and informative, especially Francisco at the front desk from Italy☺️. Thank you again for your hospitality. We will see you again.

Thank you!

Outstanding hotel. Mr Patel at the front desk was excellent.

We celebrated my daughter's 21st birthday! The prestine ambiance was the fitting punctuation for the occasion! After a day of celebrating, coming here to recoup was so revitalizing and serene!!!!

My wife and I have stayed at this hotel many times. At approximately 9:45 in the morning prior to checkout, there was a knock at our door. An individual from the housekeeping staff said to my wife, "As a reminder checkout is at 11:00. We were both quite stunned, as this has never happened before. We spoke to the manager on duty and explained what happened. She apologized and said she would speak to someone from housekeeping. Having traveled around the world, particularly in the military, I can say that this was a first. I hope this is addressed immediately to prevent further instances as this one.