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Extended Stay America Select Suites - Indianapolis - Greenwood
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Extended Stay America Select Suites - Indianapolis - Greenwood
Hotels
5.6
/10
Fair
338 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
The check in was great. The first room was not clean so the front desk lady changed our room for us. Our new room was good. The floors could have been cleaned better, but with it being winter and there being salt everywhere it is understandable. All in all I would stay again.
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1009 S Greenwood Springs Blvd, Johnson County, Indiana, United States, 46143-6249
Main Facilities
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WiFi
Elevator
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What's around Extended Stay America Select Suites - Indianapolis - Greenwood
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1009 S Greenwood Springs Blvd, Johnson County, Indiana, United States, 46143-6249
Discover More About Extended Stay America Select Suites - Indianapolis - Greenwood
Location
Staying at Extended Stay America Select Suites - Indianapolis - Greenwood is a good choice when you are visiting Johnson County.
About Extended Stay America Select Suites - Indianapolis - Greenwood
Staying at Extended Stay America Select Suites - Indianapolis - Greenwood will surely satisfy you with its great hospitality and affordable price.
All facilities in Extended Stay America Select Suites - Indianapolis - Greenwood
Others
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Express check-out
- Laundry service
Connectivity
- Free WiFi
General
- Parking
Accommodation Policy & General Information in Extended Stay America Select Suites - Indianapolis - Greenwood
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open during the following times:
- Monday - Friday: 9:00 AM - 10:00 PM
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 10:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 10:00 - Before 11:00 |
Available rooms at Extended Stay America Select Suites - Indianapolis - Greenwood | 121 |
Number of floors in Extended Stay America Select Suites - Indianapolis - Greenwood | 4 |
Another facilities in Extended Stay America Select Suites - Indianapolis - Greenwood | Others, Smoke-free area, Safety deposit box, Express check-out, Laundry service |
Frequently asked question in Extended Stay America Select Suites - Indianapolis - Greenwood
What are available facilities at Extended Stay America Select Suites - Indianapolis - Greenwood?
There are top facilites at Extended Stay America Select Suites - Indianapolis - Greenwood such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Extended Stay America Select Suites - Indianapolis - Greenwood?
The standard check-in time at Extended Stay America Select Suites - Indianapolis - Greenwood is starting from 15:00 - 10:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Extended Stay America Select Suites - Indianapolis - Greenwood
Other sources (338)
5.6
Fair
From 338 reviews
Cleanliness
6.2
Room Comfort
5.8
Location
6.6
Service and Facilites
6.6
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Traveler Reviews Extended Stay America Select Suites - Indianapolis - Greenwood
Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The check in was great. The first room was not clean so the front desk lady changed our room for us. Our new room was good. The floors could have been cleaned better, but with it being winter and there being salt everywhere it is understandable. All in all I would stay again.
Raymond
Business
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Upon our check in the Night clerk was nowhere around, upon her arriving she advised us that she locked the keys in the office, she smelled of alcohol. Then we had to wait 20 minutes for maintenance to open up the door to the office. After traveling this is no way to start off, the room had bugs in the sink on the morning of our check out
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Ernst
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
There are blood stains on the toilet. Clog toilet with poop still in the toilet unflushed when we checked in. and the beds we worn out and old! thank God we only booked for a night because this was an emergency. i would never recommend this hotel to my worst enemy!
Maria
Business
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Not happy with this hotel location is my first time in this hotel thi first thing smell so bad The hallways look dirty. I asked for dishes for the kitchen and they told me they don't have that service. No kitchen utensils. The TV is old and doesn't work. I told them to change rooms and they didn't want to, so I couldn't watch TV. The bed all the sheets looked new and unwashed and they smell bad. I can't sleep because of the itching the sheets are giving me. I really regret having made my reservation at this hotel. I give it 2 stars because the room is clean and it has a kitchen.
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David
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Staff was nice but when out to dinner came back to find bugs small roaches killed 5 while on phone with staff couldn’t get out fast enough they refunded us and we went to Hamilton inn down road it was great just 50 dollars more but couldn’t stay with bugs at other place
BRANDON
Leisure
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The area is nice, but the room was filthy. Pubic hair in the bed, hair all over the bathroom, hard floor turned the soles of feet and socks black, sink clogged, and the walls were filthy. The only plus side was I didn’t witness any roaches or other pests, surprisingly.
Amy
Leisure with Friends
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I've stayed in Extended StayAmerica before, so I knew exactly what I was getting. Additionally, I made these reservations at the last minute for a reasonable price, so I have no heavy complaints. However, I will say that this property had not been taken care of. In the two rooms I reserved. There were cracks in the drywall, baseboards loose from the walls, and in one of the rooms what appeared to be coffee beans on the floor, giving the strong impression that the floor had not been swept or cleaned before we checked in. The door to one of our rooms was difficult to open and had to be shoved, and add to that that the key card did not work regularly either. On our first morning there, one of the elevators did not work. Staying in Extended StayAmerica always means a no-frills accommodation, and that is fine. However, I did note that this property was in dire need of some attention.
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Verified traveler
Friends and Family
4.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
The room was in worn out looking condition there was a cockroach I seen the morning of checkout. The elevator stopped working it was not well kept up with. Not to mention a room on the first floor’s door had been broken into literally by what looks like only the police and there equipment could do. For being located in greenwood it was very trashy.
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Verified traveler
Friends and Family
2.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
It was a horrible experience. I had my confirmation email of reservation.
I showed up to the property at 10 pm. I tried to check in at the front desk.
The clerk said that they couldn't check me in because of computer issue. They wanted me to go elsewhere. She said that previous person experienced same as I did and she tried contacting the manager,and couldn't contact.
What a way to treat customers?
Then, kicker part is that they changed me one night. I had to contact the customer support hotel.com to get a refund.
They said that even though it is a non-refundable, hotel.com representative recommended them to refund my money. I am waiting for refund.
My question is what choice did i have when they wouldn't accommodate me.
How dare they still charged me?
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Richard
Friends and Family
2.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
The bathroom had dirty laundry on the floor no lights in the bathroom one bed had a dirty towel and look like it was sleeped in
Guadalupe
Business
2.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Traveling for work booked room showed up at hotel 2hrs later. Had to wait in lobby for 30 minutes after using phone in lobby multiple times for a worker to come to lobby . Worker arrived and said they did not have rooms, (she looked like she was sleeping in tge room i paid for). I asked her why she didnt tell hotels.com that. She said she sent them a notice. I told her it shows she accepted the reservation and that i needed her to send hotels .com a notice saying no rooms available otherwise she may mark me down as a no show when i clearly showed. Its been a week and i have yet to hear back from hotels.com on my refund or from extended atay america. My boss tried to book me at an extended stay in MI tonight...I said absolutely not! Now none of the employees here want to stay at any extended stay. They let the employees mark you as a no show and the employees take the room.
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Jagjit
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
great staff
Demarion
2.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Room didnt have the proper bed linen or towels. The staff member was made aware and brung me a pile of linen and towels. Tv remote didnt work. When i made staff aware she told me she would let maintenence know in the morning.
Jeri
4.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Room was nasty and I killed two cockroaches upon arrival at 1 in the morning due to flight delay. Took 30 min to get someone to check me in. When I sat on the end of the bed I fell through it as springs were broken. The next evening I got around to using the toilet and mold was growing everywhere on the sets and in the bowl . I reported both issues on Tuesday at 2 pm and was told it would be dealt with. Was not done until my last day there. I had to walk down 4 flights of stairs as the elevator was not working . I reported that and they said people are holding them. I waited 15 minutes before I walked down.
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Shawnette
Friends and Family
4.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
It smelled like dog urine when you walked in the front entrance; the TV didn't work in our room, and the staff changed us to a different room. There were not enough towels to accommodate three people on the room. A lot of people who lived on-site stood outside at night, making it uncomfortable to get out of your car.
Alberta
4.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Stall was nice and helpful
Fang Mei
Business
2.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
I never write any negative reviews about any hotel. However, this is the worse hotel that I never booked. Staff not professional. ( very task not friendly). No towels. Bath tub clogged. Sink drain very slowly. Can’t talk to staff before 10:00am. I never experienced any Extended Stay in my life. I will NEVER stay an Extended Stay again. I have all the pictures if you need them.
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PAM
Leisure
2.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
I booked a room and paid in full up front. When we went to check in we waited 5 minutes for the attendant to come and help us just for her to say we have no more rooms. Seriously how can you reserve a room and get there and you have no more rooms!!!!
Tim
Business
6.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
No one was patrolling the hallways and the quiet time was not observed. We were up till 3:30 in the morning. People were running up and down the hallways all night.
fabiola
Business with Partner
2.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
The TV in the room did not have cable. The toilet had dirsty stains, unsanitary. The beds do not come with enough pillows or blankets. Front desk was no help at all after 10pm
Number of reviews per page
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