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Extended Stay America Suites Memphis Germantown
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Extended Stay America Suites Memphis Germantown
Hotels
6.6
/10
Pleasant
917 reviews
What Guests Say About Their Stay
Tamika
10.0
/ 10
Would stay again very satisfied love the king size rooms always comfortable
Corrick
10.0
/ 10
Good Location and staff is great and very helpful courteous customer service. I enjoyed my stay recommend this area for anyone 4 out of 5 stars
Shelia
10.0
/ 10
This has been one of the best hotel experiences, l have ever had!! My family and myself moved into the hotel, due to my house getting worked on. When l tell you that everyday was a good day. Mrs. Theresa, Randy and staff was so great to us. The staff and Managers were the best. I will definitely be back, especially when l just need to get away.
In the Area
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6500 Poplar Ave, Shelby County, Tennessee, United States, 38119
Main Facilities
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WiFi
Elevator
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Available Room Types in Extended Stay America Suites Memphis Germantown
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What's around Extended Stay America Suites Memphis Germantown
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6500 Poplar Ave, Shelby County, Tennessee, United States, 38119
Discover More About Extended Stay America Suites Memphis Germantown
Location
Extended Stay America Suites Memphis Germantown is located in area / city Shelby County.
About Extended Stay America Suites Memphis Germantown
Extended Stay America Suites Memphis Germantown is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Extended Stay America Suites Memphis Germantown
Others
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Hotel Services
- Front desk
- Laundry service
Food and Drinks
- Breakfast
Things to Do
- Discounted Fitness Center
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Extended Stay America Suites Memphis Germantown
Important Note
- Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
- Service animals are exempt from fees
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 5:30 AM - 11:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Extended Stay America Suites Memphis Germantown | 134 |
Number of floors in Extended Stay America Suites Memphis Germantown | 3 |
Another facilities in Extended Stay America Suites Memphis Germantown | Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Front desk |
Frequently asked question in Extended Stay America Suites Memphis Germantown
What are available facilities at Extended Stay America Suites Memphis Germantown?
There are top facilites at Extended Stay America Suites Memphis Germantown such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Extended Stay America Suites Memphis Germantown?
The standard check-in time at Extended Stay America Suites Memphis Germantown is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Extended Stay America Suites Memphis Germantown provide breakfast?
Yes, Extended Stay America Suites Memphis Germantown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Extended Stay America Suites Memphis Germantown
Other sources (917)
6.6
Pleasant
From 917 reviews
Cleanliness
6.8
Room Comfort
7.0
Location
8.0
Service and Facilites
7.2
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Traveler Reviews Extended Stay America Suites Memphis Germantown
Number of reviews per page
20
40
Top reviews
Tamika
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Would stay again very satisfied love the king size rooms always comfortable
janice
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The floor was sticky had something spilled on it . The outside hallway was smelly
Palanivel Rajkumar
Leisure with Children
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Late check in after 11pm is not possible, it was not mentioned anywhere. The front desk is closed at 11pm. The rooms are dusty, messy and bad. The hot water did not work, so changed to a different room, a person in the next room was yelling and fighting with his family the whole night. It was a nightmare. Never going back to this or any ESA hotels. Worst hotel services in my entire life. The carpets inside the room and hallway were so bad, nasty. Do not recommend for anyone.
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Corrick
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Good Location and staff is great and very helpful courteous customer service. I enjoyed my stay recommend this area for anyone 4 out of 5 stars
Martwain
Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great place
Martwain
Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great staff always get taken care of when I'm here.
John
Business
4.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
My room had grease on the walls and all over the floor. I couldn’t walk barefoot in the room. My socks were black. The hood over the stove had grease on it for what looks like years. The bath tub was lumpy and the room smelled musty. I killed some little bugs crawling on the floor and a cockroach in the elevator, the second floor smelled like weed. Keys didn’t always work. Never seen a pot and pan or housekeeping the whole time I was there. Bed and pillows were comfortable and it was cheap though.
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Kavitha
2.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Smells bad
raven
Leisure with Partner
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The refrigerator had dead bugs on the top.. trash and debris was left in the hallway.. the staff was clueless on how to get us in the room after several tries with the key. The whole place just needed remodeling
Shelia
Friends and Family
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
This has been one of the best hotel experiences, l have ever had!! My family and myself moved into the hotel, due to my house getting worked on. When l tell you that everyday was a good day. Mrs. Theresa, Randy and staff was so great to us. The staff and Managers were the best. I will definitely be back, especially when l just need to get away.
Read More
Jeremiah
Friends and Family
2.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
This was my first night at an Extended Stay. Attached I have a picture of a roach I found in my room. I promptly killed it. Thankfully I’m only here a single night but it seems like you’ve had roaches here for an “extended stay” haven’t you? Looking at your reviews, they’ve been here months.
I was offered another room but who knows if an other room doesn’t have roaches? At least I know the one roach I’ve seen in 107 is at least dead beside the nightstand.
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Martwain
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
N/A
Raven
Friends and Family
2.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Filthy nasty hotel with bedbugs and roaches when I spoke politely about the situation the declined to give me my refund back when I checked out within 2 hours of being in the hotel and spotting the bedbugs in the bed . Teresa is rude and she will hang up in your face and not solve anything . I wouldn’t recommend this hotel to anyone especially with kids
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Russell
2.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
They wouldn't honor my reservation because your computer changed the dates from 10/3-10/3 to 10/3-10/4.
Milo
2.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
The television did not work
Jasima
2.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
i caught bed bugs
Mirac
4.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
The Stay was okay. I had bugs in my room when I went to bed
Dillon
2.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
ROACHES. I was in room 302 It was horrendous. I came to Germantown hoping it would be better. South Memphis was cleaner
Diane
Friends and Family
2.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
First room assigned lacked working lights over desk and bed stands. Second room had bugs. Left for another hotel after that.
Teofilo
Business
4.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
no lo recomendaria , muy caro por el precio el desayuno pesimo , el area donde esta ubicada esta bien pero me decepciono.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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