Fairfield Inn & Suites Little Rock Benton

It’s our go to whenever visiting. Staff is fantastic.

Such a great, clean place. We loved our room. Will be back!

It’s clean and staff is always friendly

We were given a room on a floor that was under construction. The walls in the hallway were unfinished drywall with linens piled up in the hallway and reeked of fresh paint/chemicals. When we complained about being placed on an unfinished floor we were moved reluctantly to another floor. In the other room, the tv did not work at first, the electric outlets were so worn out the phone chargers would flop around and not charge the phones, a lamp didn’t work at all, there was a hole in the fitted sheet and the shower on/off handle was stripped out and turned 360 degrees making it difficult to turn off and adjust the temperature. If I didn’t know better I would have thought I was being pranked being placed in a room with so many flaws. The person at the front desk did come later and work on the tv cable box and the tv did work after that.

I stayed for 10 days. Clean and friendly staff, but the breakfast menu is same everyday. I hope they introduce varieties in the menu each day.

Super great staff

Comfy beds. We did not go to breakfast so I cannot comment on that. The free bottles water and cookies was a great touch.

I’ve got to be honest this used to be our best hotel when visiting Arkansas, which we do about 4 to 5 times a year. This time around I gotta say I would never return. Stormy is amazing, but the rest of the staff are terrible. Our room wasn’t cleaned for three days. Our towels weren’t replaced. There was no shampoo in the shower. When we asked for a room cleaning, we were flat out told no that it happens every three days and if we want towels, we’d have to come down to the desk to get them and just to leave all our dirty towels for a four day stay underneath the sink. I don’t know what’s going on with this hotel but we probably won’t ever come back.

Overnight stay. Excellent location

Good place to stay. Only issue ever was they ran out of breakfast one morning before the time was up on the free breakfast. The lady at the desk knocked off $20 or $30 for the trouble. Not bad at all. Great service and happy to stay there again. This was our second time staying there and where we will stay now when in the area.

Janice at the front desk that checked us in,was fabulous. Made it very relaxing,& answered all my concerns.

Stay was nice

The property was great! Pool was closed and this was the very reason we booked this hotel. We should be notified when pools will be closed so we can change to a different hotel

stayed in several hotels on this trip. This was the cleanest and easiest to stay in. people for the most part friendly. I would stay again if it wasn't so expensive.

2nd stay here, great clean location

Clean, comfortable, friendly staff with a good breakfast selection.

Clean and great breakfast

Comfortable, quiet, convenient location, felt safe

We usually stop in LIttle Rock when driving to see our TX grandkids, but have not had great experiences, so we tried the new Fairfield in Benton this time and loved it. It was close to a few restaurants, a movie theatre and there’s a Starbucks across the parking lot. We will definitely stay there again! :)

Everything was great only complaint was in our room a lot of the outlets didn’t work or where loose when things where plugged into them. Other than that great experience!