New year’s celebration. Rooms were well kept and the facilities were top notch. Really enjoyed the catering staff. They were very professional yet personable

Old , stairs only to second floors, NO makeup mirrors, refrigerator and a very small bathroom . Separate Buildings more like a Motel Settings, will not suggest it as a place to stay or Eat ! Unfriendly workers…Building needs repair… walkways cracked , paint peeling and old paint, Very disappointing for the Heart of Mission Valley

This is a 2 star motel, not a 3.5 star hotel. Yes it has a nice sized pool and standard jacuzzi, but it’s basically a Motel 6. The maid service and front desk are great. But this motel is super basic, and still charges $24/night for parking ! Rooms are clean. But you walk in the room and it constantly smells like “burnt heater.” The bathrooms have no ventilation either. So you have to open the hotel windows just to vent the room. And it’s cold outside ! I had a hard time sleeping because it smelled like burnt heater (sorry I can’t describe it any other way). But you also had to run the fan and/or open the windows or else it would smell worse. And the weird thing is there is a small refrigerator in between the beds. I thought my ears were ringing , but it was the refrigerator. Also, there are no elevators. And the tv did not have basic picture quality. Thankfully it was a quiet motel. But I also I didn’t like that they give you two small pillows for each bed. I just wish the reviews were accurate, so people know what they are getting into. I’m posting this review, so hopefully it helps someone. Overall we will not be returning. We can find better hotels for the same price elsewhere. Our uber driver said hotels on the other side of the freeway are much better.

The customer service at this hotel was great! Very accommodating and polite, which provided an overall great experience. There was an issue with the heater in the first room we had, but the staff acted quickly and moved us to a room with even better accommodations. I would recommend this hotel to anyone staying in the San Diego area!

We enjoyed our stay, the hotel is a little dated and very humid in our room. The AC was freezing and would not adjust at all. Parking was spendy, so just wished it was complimentary. Nice pool and hottub. Good drinks at the bar before we went to dinner. Would stay again, just might not do a rental car (Ubers and Lyfts were reasonable).

Staff is always friendly. Rooms are always top tier clean and the pricing is reasonable on top of being in the most convenient area of mission valley. Next to the freeway.

Paying for parking at a hotel I’m staying at is ridiculous. Never again

The property was close to various attractions and easy to access from the freeway. What I didn’t like was the property was outdated and walls were thin.

Room was far away from front desk area. Charged for parking which is a bad thing to add on after you arrive! This should be shown on the website when you book the room. It is done by several hotels i've stayed at and it's wrong.

This is our go-to home away from home. We've been using this hotel for 2 decades and we're never disappointed. It has a homey atmosphere, great bartenders, spacious pool area and comfortable rooms. It's a great place for families; close to Old Town, Fashion Valley, the Zoo & Balboa Park.

Not bad of a stay. Just didnt like that fact that the room smells as if they washed the carpet and didnt air out the room (which we did because of this) overall staff was nice, great location and amenities

The stay was great/good , not excellent though. The check in staff was excellent though. I'm used to there being extra blankets in the rooms - I know I could have called for one. TV was outdated and the remote connection to the TV had lots of issues. The fa/ac unit inside the room was very loud. Pillows felt worn down. The place was clean and tidy, lots of towels. I loved the "late" check out of 11:00am. For all the parking they had available, felt a bit expensive to have to pay 25$ per night. They had dog relief areas and dog potty bags which was so nice. Nice and quiet overall. If I had too, I would stay again.

Property of very old and in need of remodel, room was dark and dingy and smelled bad. Decided not to stay there after seeing the room.

Excellent!

The walls are pretty thin so i could hear everything but no one was obnoxious or anything. Parking is $24 a night and that’s better than $40 compared to other hotels. Room was clean and front desk was very friendly and helpful.

Total scam hotel. Hidden charges. Nasty old carpet. Needs remodel bad!!

This place used to be cool. Now they charge you for parking and every other little knickknack, they can think of. No complimentary anything and unfriendly unapologetic employees who just smirk at you when you mention all the crappy changes they have made. There are way nicer hotels for the same price without all the extra charges. SKIP THIS OUTDATED RIPOFF.

Its older but well maintained and staffed by people who care

unique set up for rooms but very serene and peaceful

4/5