Hilton Garden Inn Springfield MO

The room was very clean, the Staff was polite and helpful.

My husband and I stayed at the Hilton Garden Inn in Springfield, MO, as I had a medical procedure nearby the next morning. The location was convenient, about 15 minutes from the hospital. The building looked nice upon arrival, and the guest services team was friendly. The bar and restaurant were busy, which gave a good first impression. However, the elevator could use a thorough cleaning. Our room was generally nice, but several issues stood out. The bathroom had peeling wallpaper, dirty corners, unclean spots on the vanity, and a worn, discolored mirror frame. The bathroom door also had water spots. Most frustratingly, the window blinds didn’t fully close. The white panel left me feeling exposed and nervous about changing near the window. We had dinner at the on-site restaurant. While our waitress was friendly, the service was slow, and we waited nearly an hour for our food. Exhausted, we ate a little and took the rest to-go. While the location and staff were positives, the room’s condition, slow dining service, and lack of privacy with the blinds fell short of Hilton’s standards. All in all, I’d probably give it another shot but try for a suite next time.

The heater stopped working in the middle of the night on the coldest night of the year.

Have stayed here many times through the covid and beyond and they have always been a great great hotel. Staff has always been good and we'll always come back

Hotel bathroom wasn’t in great shape and needs some work

Really good place to stay. Easy to get to and was convenient for what we were doing in the area. Staff was very nice.

Great stay as staff was very friendly and accommodating and provided two adjoining rooms as requested. Clean and comfortable all around

Great stay!

There was not coffee available 24/7. It stopped at the end of breakfast. Also the rooms were not cleaned well each day that we stayed. The pool bathroom was not clean. No towels had to ask for pool towels. You need a 24 hour coffee bar open downstairs in the winter when it’s cold outside. Also breakfast should be included in the hotel price.

Always professional staff! Very clean!

It’s OK but they don’t have a shuttle to the airport Place needs some work. My room had a noisy leaking facet in the bathroom. I checked in very late and had to leave at 5am so just didn’t have the energy to tell them. Just wanted to crash but ….

Always a good experience at this hotel. It’s also priced very reasonably.

Clean and comfortable. Very good experience

Staff was great

Bed was horrible

We liked everything about the property and the staff! The only thing that we did not like was the fact that they charged $ 14.00 per person for the continental breakfast! When we booked the hotel we were under the impression that the continental breakfast was included with the price of the room, it was not! Therefore, we bypassed the breakfast and went elsewhere for our breakfast! Other than that one item, the stay was great, I would stay again.

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Had a lovely stay

Great

Saturday morning farmers markets