Holiday Inn DUBLIN-PLEASANTON, an IHG Hotel

I was surprised by the $75 non- refundable pet deposit at your hotel which is listed as “pet friendly”

I have crazy videos, but cannot upload them. Too long. Do not stay here if you want to be able to sleep past 5am and want a hot shower. Shower gets warm, at best, no matter what time of the day.

We live local to the area and only came to use the indoor pool. We enjoyed the pool and hot tub. Our only feedback is that the finishing around the pool is a bit slippery and when you have children who like to run it can be nerve racking. Nice little hotel for a little swimming fun for our family

Will never stay here again. They have live music and kept us up two nights. Complained and was told nothing I could do about it. The manager seems to be non existent. I requested a refund and was told the manager would contact me. Never did never got a refund or apology just an attitude. This was a business trip and this hotel made me tired through all of it. On top of the loud music till 11:00 pm, it sucked. The first nights band was horrible and singing out of key. The second night was a DJ turned up extremely loud.

Perfectly placed hotel.

Power outage.

Good service

It was good

Very welcoming and supportive.

Sales guy was not professional

That there was easy parking and I felt safe parking there. I also like how they had my room nice and really clean upon my early arrival

Staff gentlemen was terrible

Expedia did not send our confirmation to the hotel and reception was unable to find my booking. Luckily the front desk was very nice and helpful, they called Expedia on our behalf with the confirmation number to ensure my booking and requested them to send it over to them. Rooms were clean and nice, overall they were so helpful during this time. Now I have to make sure our bookings are confirmed each time I book through Expedia.

Would have been great but there was construction on my floor so I was woken up early by the use of a circular saw.

they supposed to refund us because they had no water due to construction. bad service

Had a nice stay. While my Fiance was getting his vehicle worked on the swimming pool and spa was relaxing

I hope updating is taking place because it needs it. If not, sell it to Super 8.

Nice

Positive. Clean. Good location. Has a good selection of tv channels. Gym is small but decent. Had a comfortable stay. Negative. Small room. Low water pressure. No fan in bathroom.

I liked the convenience.