Holiday Inn Express & Suites HIGH POINT SOUTH, an IHG Hotel

better than average breakfast

Was perfect for us traveling South to warmer weather

Staff were warm and helpful. Good climate control in our quiet room. Breakfast foods were the right temperature and the coffee was good.

I was disappointed in the breakfast. I miss the waffles and the pancakes were too small and lacked taste.

nice

Staff was efficient & courteous (appreciated for a 'late arrival, early departure' stay). There were no issues with checking in & my bed/room/shower was comfortable for my stay. There were a few minor things (worn bottom of bathroom door, thin wall to hallway) that were noticed, but didn't detract from my restful, comfortable stay. Proximity from highway as also a bid determinant in my selection for hotel.

Audio for the streaming service kept going out, and Fox News Channel was not even a channel option. Also, the light in the entryway would flick off and on several times before finally staying on, and the bathroom exhaust fan was not functional. You should be glad I didn't rate it lower.

Overall we had a great experience. Friendly staff, clean room, comfortable king bed, clean crib, and we loved having 2 TVs in the room. Only complaint was the pull out bed had no cushioning, it felt like you were laying directly on the springs & it was uncomfortable for my 5 year old.

The beds are comfortable. The breakfast had a variety of food options. The front desk staff were pleasant & helpful.

Good

Really comfortable stay. Staff friendly and helpful. Breakfast was excellent.

Kind staff, clean property. Meets your basic needs. Decent breakfast.

I choose this hotel specifically because it said on their website that they had streaming services on their tvs (Netflix, Hulu etc) and when traveling with teenagers this is a bonus. I picked it over other hotels in the area specifically for this and even paid more for this hotel over others only because it said this hotel had this and others didn’t. It may seem like a minor things but after 14 hours in the car I knew the teens would want to unwind and watch some shows with nothing else to really do. When I called the front desk to ask about it I was informed they did not have this feature. When asked why it said they did on their website she seemed to not know why. Or not know anything really about the property or what they were or weren’t supposed to have.

I like the atmosphere and the reception was very pleasant

We enjoyed the spacious clean room and kind staff. Breakfast was great!

I was excited to see they had healthy options at breakfast I could eat including egg white omelettes and turkey sausage. Plus the courtesy water bottles were a welcome addition. The staff was extremely nice. The room was clean and comfortable.

Front desk staff was very friendly and responsive to any request. Breakfast was very good and breakfast staff was super friendly. Our room was large, clean and the beds were very comfortable. Would definitely stay here again!

Overall nice place. The guy that checked us I. Was super friendly however at 8 am ish cleaning tried to walk into our room after a knock not allowing enough time for us to answer. It was a little frustrating to be waken that early and then trying to enter. Aside from that, nice place

Rebecca and all the staff were amazing! The hotel is old and needs some updates. We had to get some new linens because ours was stained and the room was musty but as soon as we made the staff aware they handled it expeditiously. I can’t say enough about the wonderful customer service we experienced. Everyone from the front desk staff to the cooks to the janitor to the room attendants were super friendly and accommodating. I would return for that alone!

Overall, I enjoyed the experience