Holiday Inn Express & Suites HOUSTON ENERGY CORRIDOR-W OAKS, an IHG Hotel

Old dirty bathtub and broken shower hose and no soap for showering at the time very disappointed!

The hotel is old and need work done. Bathroom water was pooling as it was not draining down pipe. Furnitures are old, TV had no remote to access other channels - owners should do major uplift in upgrading facility.

Upon arrival reception was very nice, no issue, room clean and comfortable. Upon leaving 4:45am reception was very general, thank for coming and have a safe trip back

I didnt like the area at all.

The first room assigned to us smelled so horrible I refused to stay in it. Smelled like bar room smoke and looked like a crack house. Moved rooms…smell was better but pillow cases and bed linens appeared to have blood on them!?!? Bathroom had a dirty towel w who knows what was stained on it. One set of towels were dingy like towels we retire to our shop and disgusting stains in the shower…I had to go to the front desk for more bath towels and clean linens. The only reason I stayed is it was booked thru a 3rd party and I knew I would not get a refund…this experience ruined it for me thinking Holiday Inn Express means cleanliness!

First room i was given the tiolet was stopped up and the sheets on one of the beds werent clean. Got moved to a second room and it had a smell, then the guest over us was so loud until a little before midnight.

Very terrible hotel to stay. Most of the things were broken.

Allegedly no smoking a hotel but the room still smelled like cigarettes smoke. Fortunately, you got used to it. Were great. Towels sucked. Complementary breakfast Was very meh. Pancake machine was broken, no cream cheese bagels, but they have delicious

The service TERRIBLE all around. I walked into my room to find a Cincinnati Red’s hat on the desk and had to tell the front desk about it. There was no towel in my room when I checked in and realized that after I had to wipe my hand on my clothes. The worse thing that happened was after showering and drying off with one of the hotel towels I found a used bandaid on my back. I have a photo of it all and turned it into the front desk as well.

We showed up at 2:45 and waited over 10 mins and no one came to the front desk. When we came back at 3:30 the nice lady at the desk helped us. However the room was not ready. As she was trying to help us she was yelling back and forth with the cleaning crew on the second floor. When we got into a room it was dirty. I went to call the front desk and the phone didn’t work. No dial tone nothing and was sticky with black stuff on it. We had to get the pillows changed due to them having make up stains and mystery strains on them,the microwave did not work, the bathroom was not swept, the mirror was not cleaned,there was something gooey on the counter top of the bathroom. The remote did not have a cover on the batteries so they kept popping out. There was a gross stain on the side of the bed, a gross smudge of something blood like on the wall. The office chair was peeling apart so bad it cut the back of my leg. I have pictures for all this.

I really liked that the property was very quiet & low key. The staff greeted me well & was very nice & respectful.

The Manager was outstanding, as long as he’s at this location I would definitely be a guest in this hotel.

The door to the room squeaked very loudly and there were flashing red and blue lights as well as very bright property lights that shone in the window all night and only shear curtains covering the window so no way to darken the room!

I had reserved 5 rooms from this hotel and it was a nightmare. One of the rooms, when we walked in, there was someone in the room. The other room had ants on the bed. The other room had BLACK MOLD growing under their desk. This was by far the most terrifying hotel for us to stay in. Please save your money and go elsewhere. This place is NOT safe and should have someone come in for a health inspection especially after seeing black mold growing on their walls.

Worst hotel I have ever stayed at. Blood on sheets, bugs in the rooms. Breakfast was horrible.

They sold us a room for 2 nights after the hurricane hit. We were displaced. We booked it 2 full days in advance. They scalped us with 3 x what they normally charge and we showed up to find out they never had power since early Monday morning. Never called or told us anything. By that time there was no way to find another room anywhere. Horrible

The room was very full, the lighting was horrible. The sink was missing the drain plug so if your ring were to slipped out of your finger while washing your hands you would lose that ring. In my 4th night of my stay I came back to park my car there was a gentleman working at front desk try to prevent me from parking my car because he didn’t believe that I was a guess in the hotel.

This has to be the absolute worst Holiday Inn Express I have ever stayed at. Check in took a long time and the elevator was slow. Lighting in the bathroom was poor. Hotel seemed old and run down. Parking lot was sketchy. Trash and all over the parking lot including beer cans and condem boxes. Grass was unkept and looked sloppy. Hardly any towels in bathroom. Door wouldn’t not lock completely. This is more like a motel.

It was so easy to check in

Property needs to be cleaner and updated. Several things broken- ice machine, card reader on door, pancake machine