Holiday Inn Express RICHMOND-MECHANICSVILLE, an IHG Hotel

The hotel was right off the highway. Made the perfect stop in a long drive. The hotel was very clean and comfortable. The staff very courteous. We enjoyed the breakfast and the coffee was fresh and good!

Convince

Nice place to stay in general, though there was outside noise from the road and people - rather typical of many hotels. It was easy to hear the next room as well. Things quieted down at night. Bed was comfortable, shower was nice, Wi-Fi worked well - breakfast we skipped - looking for fruit and the only thing they had were some apples that were smaller than a tennis ball and didn't look appetizing. There are many restaurants around. Would we stay here again? Yes, if we wanted this particular area as there are only 2 choices and the other was more expensive, plus closer to the road. Otherwise we would pick somewhere less expensive in general.

Did not stay, had my dog and they r’nt pet friendly

Good overnight stay

👍

Everyone was always alert and attentive

Staff was over the top friendly and very helpful.

Great staff. Everyone was very friendly and helpful. Room was clean. Breakfast was great and Lisa in the breakfast area was SUPER. She made us feel very welcome.

Just passing through

Adequate and quiet. Clean and comfortable.

Great place

Fruit flies everywhere, bugs, and mysterious hair and debris post room service cleaning if the bathroom.

When we showed up they gave us keys to two different rooms there were not ready yet so we were not able to check in until after our event; when we returned after midnight, they were having a system outage that was preventing people from entering their rooms with the electronic key system so we weren't able to check in then and were forced to leave to find elsewhere to stay as they said it would be over an hour and it was the middle of the night. I've called repeatedly and either got no answer or was told to call back the next day for a manager that I have yet to get ahold of and I've sent multiple messages now to get a refund with NO response or refund.

Clean, friendly staffed hotel . Great stay

Great place to stay

The staff and service were excellent.

The staff and service were excellent.

Great breakfast. Wonderful breakfast staff.

The staff are excellent--helpful, not pushy and genuinely concerned about their guests.