Holiday Inn SARASOTA-LIDO BEACH-@THE BEACH, an IHG Hotel

It was gorgeous, the staff work hard so you can enjoy

Arrived at hotel to check in. Property was closed for remodeling. Took my non-refundable payment for the stay even though they knew the hotel would be closed. Did not notify me there would be no room. Did not refund my payment. Booked me into a different hotel in a room that cost substantially less per night and pocketed the difference. Absolutely horrid service.

Love the beach access and adult only pool section. Clean and great staff

Found multiple roaches crawling around in our room. We took them down in a wad of toilet paper to the front desk, and they handed us a can of Raid. When we checked out we were told there would be compensation from hotels.com for the multiple days of finding roaches in our things but still haven't received any communication.

The staff very professional property looks ok it really needs an upgrade in the room,pool

Amazing staff including Debbie at the bar and Tina and Emily in the dining room all are amazing people.

Place needs deep cleaning and repair. Mold smell in hallway that is unbearable. Rooms need deep cleaning. Under nightstand and on rear wall baseboard it hadn’t been cleaned in months. Tub had been repaired and was missing pieces. Terrible stay. Staff was extremely rude and unprofessional. Made you feel they were doing you a favor. Only thing it has is great location for the beach.

Hotel staff were very helpful, pleasant, and courteous. Hotel is dated and in need of some repairs/upgrades but was comfortable enough for myself and my little one. The offered amenities were a plus too.

We had a great time! Spent the 4th of July here. It was nice to not have to worry about traffic and beach parking! Watched the boat races from our balcony. 5 minute walk to St Armands. Complimentary cold bottled water was nice. Hotel staff was very nice, everyone we encountered was professional and helpful. We would stay here again and will recommend to our out of state family!

Dirty, bugs (cockroaches), old, need repairs, water smelled like sewage, hallways stunk (musky), staff was not engaged in their job, breakfast was horrible. Rooms were small. Don’t recommend at all. Not worth the money. Don’t make the same mistake I did.

Thanks

Staff was so friendly and helpful! Room was clean and the view of the gulf was amazing!

Was fine

Great location , staff was great

very old hotel, needs to be updated.

Great costumer service the staff very friendly easy checking in.The hotel need some remodeling is old.Great location across from the beach but need some improvement.

On the property its self its great.. but after leaving and getting home we realized that someone had gone thru our stuff. My son had some shoes that never left his bag the whole time we wore there and they came out missing and my wife had some money in her bag ($400 in a zipped bag attached to the inside of her bag) and it did not make it home.. we contacted the manager about this and she just told us that they are not responsible for any theft. When it was in the room locked and only her staff were the only ones that went inside.. after reporting the stolen items they called saying that they found the shoes that wore in the bag the whole trip and i had to pay $45 if i wanted them delivered.. soo if the shoes came up.. obviously that verified that they did go through our bags. (Because his shoes wore never take out of his bag the whole trip and they were inside a zipped pouch inside his bag as well. there was no way they could have fallen out) . but nothing was sed about the missing money. Its sad that they would have people working there that could do such a thing. People go to hotels to have their stuff and themselves feel safe.. not be wondering if they will have their things stolen when they go to clean the rooms

Nice place

stay was fine. real draw is the extremely close proximity to lido beach- which was gorgeous and basically steps away. nice to have water and snacks from 2-4pm. the cleaner/scent they use in the hotel lobby is strong (that is not sunscreen/suntan lotion etc, its a fragrance based cleaner).

Old school Holiday Inn. However, very clean. Staff was very personable and you cannot beat the location. We heard they will be closing this month and will begin renovations. We look forward to staying again once they reopen!!!