Homewood Suites by Hilton Columbus/Airport

It was nice and clean didn't like that the pool is closed tell February and when i booked the room and didnt say anything bout it being closed

Front desk was ok. We stayed on the second floor. Immediately after stepping off the elevator the entire floor smelled like urine. The room itself did not have a urine smell but was not pleasant either. It’s pretty clear bedding is NOT washed regularly. The comforter on the bed was very dirty and had makeup on it. Had clearly not been washed in quite a while. The sheets had hairs in them so I’m questioning if those were even changed. The shower curtain also has not been washed as it was covered it dirty hand prints on the one side where none of us had touched. The toilet seat was broken and the entire toilet was loose from the floor. Overall cleanliness of the room was lacking. We’ve stayed in this hotel other times and every time we come back it gets a little worse. After this stay, we will absolutely not be coming back.

Room, cleanliness and hot breakfast eas great. The 1 bathroom with King bedroom had cidmetic isdue with toilet roll holder falling out the wall.

Good

I just want to start out by saying that this review is not due to the front desk staff or Shawn(Manager). We arrive and immediately went to our room drooped our bags and went for dinner. Upon returning from dinner I noticed a few things right away(paint chipping in tub, toilet was not sufficiently cleaned, mirror door for closet was off of the hinges mold in the ice-maker for the freezer, grease covered the table between beds) and more or last looked at it like it a hotel and it won’t be perfect. The breaking straw was the pull out bed. It appeared to be saturated in urine at one point. I took pictures and went to the front desk to go over the what was found. The night shift front desk employees were great but stated that there were no more rooms available. They did take notes for the manager upon his arrival in the morning. I then told the front desk that I was going to stay at another hotel because my children were not going to sleep on that and they could not change the mattress. I booked another hotel and left. The next morning, I head to the hotel only to find that it was a blessing that we did not stay the night. There were over 50 vehicles I that area that were smash and grabs and as I entered the parking lot, many cars had black garbage bags over the windows that were broken. The manager is exceptional but I believe owners are not invested in this hotel. We tend to stay at the HW locations quite often and this one is not up to par.

The room was not well-maintained. Soap and conditioner were empty as I noticed while taking my 1st shower. The smoke alarm started chirping from battery wear at 3 am and thus interrupted my sleep. Trash laid around in common space-hallway by elevators for days

Our flight did not arrive until after 12:30am and when I called for shuttle service they had two u ears over at the airport to pick us up and bring us to the hotel. They had our room keys ready and check in took less than one minute! We were in our super homey and welcoming two bedroom suite in minutes. Our first experience with this stay will not be our last! What an amazing place to stay. PS. We missed the 9am cut off for breakfast but they opened the kitchen area so we could get hot drinks!!! What customer friendly service!!!

This wasn’t where I was suppose to stay !! I was in the cold for three hours with two children because you guys failed to inform me my hotel didn’t have my rooms so I hate to sit outside and am fine a new hotel on hold thanks for nothing !!!!

The door did not lock.

Great

Amazing experience. I am chronically ill and there being a separate bedroom was ideal! I could rest as necessary and my husband could comfortably sit, get something to eat or drink and watch tv without disturbing each other.

Common areas were very clean and presented well but our room was a little dingy and had a swarm of lady bugs living in it. Staff were all lovely and the area was good.

Amazing room layout. Beds could be a bit softer but great experience

The room was not cleaned very well. I found a sock under the bed and tube of lip gloss on the floor in the kitchen (room 425). Also, the housekeeper on 10/1 & 10/2 was exceedingly loud. Talking at the opposite end of the hallway, but we could hear her inside our room (425).

Great stay

Beds and rooms were clean. We had the pool to ourselves so must not have been a busy weekend. Breakfast is pretty comparable to other places. Overall I’d stay again

It was close to The James which we liked. But overall the hotel needs an upgrade. Room was clean but appliances need upgrade, TV definitely needs upgrade. Our stay was comfortable but woukd we stay again, probably not.

Everything was great

Convenient to the airport and advertised that it had a bar and restaurant onsite, which they did not. Breakfast was average but good enough that we ate it for four days. Rooms and common facilities were clean. Pool was cloudy and a LOT of kids but I was just letting my grandchild swim. Not really close to any places to eat that are super convenient but there is a Mcdonalds within walking distance. Overall, we had a great time visiting our family in CMH.

Rooms could be cleaned a little better. Limited parking and the parking spaces were very tight.