Quality Inn Near Joint Base Andrews - Washington Area

Was okay minus check in there was a fight starting between two people staying in a room and another guy who knocked on their door. It was alarming

Some employees are good and empathetic but when it comes to Management there's no empathy and they are only concerned about the money and overpriced for less quality!!! They put out elders who fought for this country and deserve the BEST service this country has to offer!!!

Bed bug’s! Denied my refund because someone was in the room after I checked out that I was unaware of. Management is trash! Hung up on me!

This property was awful. My pillowcases were dirty! (I wrapped my coat around the pillow to sleep). I inly stayed because it was 3AM, prepaid and I had been driving non-stop for 40 hours. I had no choice that night but will never stay there again. It was disgusting.

Getting better w/ Quality service and communication!!!❤️💪👍🦅

The property is in disrepair, our room in particular, the tv remote control was being held together with tape, the clothes rack was hanging on by a thread. The lamps all had problems with the knobs. The bathroom outlet had a hole above it. The entire hotel smelled of cigarette smoke, last but not least our comforter had a huge tear in it and a fresh stain. ( not sure what) it was disgusting. Asked for another cover, they were unable to provide one, because the front desk does not have access to the laundry room. Poor service all around.

The environment smells like a residence of Bob Marley. Smoke of weed hits you in the face...a bad impression right off the bat.

Value for money

This has been a ok time but could be better with the conditions and the service because the majority of the people that work here don't speak English and don't understand the customers. Also some of the things don't work or are broken and some people things have been taken out their rooms. There also are a lot of scammers in the area that prey on the hotels in the area due to people being desperate for places to stay. I hope the prices of living and the quality of of living gets better!!!

Q

I’m not one to leave and look for another hotel, but we had no choice. The entire motel smells of weed, the rooms are really run down, the people working there are not so cordial. But what really made us leave was the feeling of insecurity. The people living there looked scary and to top it off there was always police presence. They have a uniformed police officer there at all times. For a family staying with two small children, it was a scary experience. Maybe the hotel is trying their best, but I know I would never stay there again with my family.

Strong smell of cigarette smoke. Floor feels sticky.

I was ate up by bed begs and the room was unsafe I’m pushing for a refund

Front staff was efficent! Place didnt have a whole bunch of people hanging out outside either!

Very nice secure hotel, however is connected to a not so secure property, Had to change rooms and downgraded Hard to get extra towels

The smell of smoke in the lobby was terrible. I was extremely inconvenienced because there was no tap to pay. I got up to the room and I could barely open the door. The room was a dump with stains on the sheets and dirt on the floor. The room reeked of smoke. I immediately went back down to the lobby and asked for a refund. She would not approve it. I then left and had to go find another hotel. It was a horrible experience. Terrible location, terrible hotel, terrible experience. I’ll never use hotels.com again, and I’ll never stay at a quality inn or choice hotels property again. Hilton has my business from this moment forward.

Omikee see k ew

It was ok

The bed was unclean and very uncomfortable

There was broken glass at the elevator lobby on the third floor. Shower no hot water, desk clerk would not let me have a fork for my dinner