Rainbow Motel Hastings

DO NOT REFER ANYBODY TO THIS PLACE. IT IS IN HORRIBLE CONDITION. THE STAFF IS ACCOMODATING AND FRIENDLY,BUT THE FACILITY ISN'T SAFE TO STAY IN.

We did not stay for the second night we had already paid for. We set up a tent and used sleeping bags to keep the mice and bugs off.

small old towels..smelled like lysol..lots need fixing

Place could use a lot of updating like new carpet , a paint job . they tried their best.

I did not check in and no one refunded my money. I called a day after booking to cancel ,reading about bedbugs and dirty motel.

The guy at the front desk informed me that my reservation didn't work, so I would have to pay at the desk. When I checked my credit card statement I have two charges. One from Expedia and one from the Rainbow. After I checked in I was assigned a room and told there was no key for the room, because house keeping took it with them. There also was no shower head in the room to take a shower, but the worst part was yet to come. I laid in the bed for approximately 20 minutes and recieved over one hundred BED BUG bites. Worst motel/hotel experience ever. I went to another hotel in Hastings to clean myself of the bed bugs. I tried to talk to the hotel staff the next day, but they wouldn't answer the door bell and the office doors were locked at 10:45 a.m..

Got there and had to wait about 45 mins. before the clerk got back from wherever she was. Gotted checked in and went to our room and it was a single. Got us another room but said they need to clean it first but not only that it was full of somebody elses stufg then 20 mins. go by and still haven't started cleaning. Asked for a refund and she said only the owner can do that and have not seen a refund to my card and it's been 5 days. DO NOT RECCOMEND THIS PLACE TO ANYONE!!!

They didn't have a room for me.

This place is the absolute worst. Hotwls.com should not even have it listed as a place for people to go!!

Weeds growing in cracks of sidewalks and parking lot. Door screens bashed in. No personnel in office with door inoperative. Whole place looked dirty! Thankfully no vacancy!

This one was an experience. It is very old, toilets don't flush well, beds are antiquated and the room smelled like it had just been fumigated for who knows what. Desk person was friendly enough, couldn't find the payment through hotels.com and then said that I was overcharged by hotels..... I wouldn't recommend this place unless one is absolutely desperate.

There were bed begs and stains all over the walls and beds sheets bugs everywhere. It’s so gross don’t waste your money.

BED BUGS, DO NOT STAY HERE! We got eaten alive within minutes of laying in bed (both beds had them of course). The room looks nothing like the pictures on the website. The bathroom door was damaged from what looked like it being kicked in and couldn't be closed properly. The microwave was on the bathroom counter. Normal size fridge, but it wasn't very clean inside. Bedding didn't match and needed serious updating. No continental breakfast as promised on the website. All in all, a horrible night stay, would not recommend at all!

Great customer service.

First of all they didn't receive hotel.com info. PAID CASH FOR ROOM. Put me a room only to move me to another room. Had to wait while they cleaned room. People were nice enough but did a terrible job of cleaning. Floor rug terrible dirty condition.Did vacuum but really need to replace rug.Mini refer,micro not clean. Had to ask for toilet paper. I don't know why this hotel was even listed on your site. I would be embarrass.Plus that cost me a rewards night.Part of this is my fault for picking this low rated motel.

there was bed bugs and roaches. looked like someone punched holes in the wall, hot water one day out of 4. there was moldy coffee bags left in the coffee pot. I told them I bought bleach and I bleached everything except the bedding. I slept on top of the bed and still received NUMEROUS bites all over my body. I couldn't get a refund and I was not going to lose my money.

Should have kept driving....this place was bad. Booked online,but it still took 15 minutes to check in and I was charged a different amount than through hotels.com. Room was gross, carpets were stained and I'm not sure the linens or pillows had been updated in years. Bathroom sink, toilet, tub and floor were stained and the sink leaked.

No internet and people sitting outside ...

I paid for our reservation on Hotels.com, we got to the hotel at 1130, the lobby closed at 11. Called the # on the door, guy told us to go somewhere else, he wasn’t coming to let us in.

The room I stayed in was just remodeled and if the other rooms get done like my room was it will be a really nice hotel. The people that stay long term at this hotel some are nice and will let u know were things are around town. The owner is really nice and will help u find things also.