Ramada by Wyndham Pasadena

Check in went smoothly, but when I got to my room I immediately noticed that the sliding mirror doors for the closet were off their track and about to fall. When I tried to call the front desk the room phone didn’t even have a dial tone. I returned to the front office and the clerk on duty (Andy) did immediately come to my room and fix the doors. I wasn’t confident that they would stay on track, so I never used the closet or touched the doors. Later when I went to watch the TV it didn’t work. After much tracing down of all the cords, I finally got it connected and working. Not a good beginning experience of this motel. The room was comfortable and included a microwave and mini-fridge. The furniture was basic and well used. But the room was clean and there were plenty of towels. The price was reasonable and reflected the non-luxury nature of the accommodations.

Nice and quiet

Property is older and needs to be upgraded.

Great staff very attentive. And the breakfast was very good for the price. I recommend it.

The room had rat poop on the floor, a large rat trap behind the bed. People were loud and so was the room location right above a city bus stop. Office said that if I wanted to change the room I would need to speak with the manager. I had a two day stay. The rooms were not well maintained, sheers too small very old mattress and no mattress cover. Just unsanitary.

Convenient

Blood spots on the bathroom wall from someone shooting up

Very dirty room very old grrr they are need update and lots ants 🐜 really I spoke to staff and he was not helpful at all do something about 🐜

Very loud from other guest

Good location, clean rooms, good value

Very friendly staff and a good price but this is the second Ramada I have stay at that is really rundown.

No se mira como muestra en las fotos . Sus cuartos estan viejos y no huelen bien

The room was in poor shape. You should get it painted and perform maintenance on it. No room service.

The room was nice and clean. The bed was a little soft. Staff was friendly.

I slept and the next day my head started to itch = Lice

The guy who checked us in was gruff, rude, non chalant The pool was full of people that look like they lived there instead of just visiting. The pool is incredibly tiny.... exaggerate a size in your head and that's the exact size.... TINY.... The floor upstairs are bowing i.e. falling in on the walkways. The elevator almost crushed my 4 year old and my self. The room was disgusting..... i could tell.... ( from experience and knowing smells) Someone died in that room or bled out and they didn't clean the room properly at ALL..... it wreaked of biohazard.... We asked for anther room we were told it was unavailable. The linen, disgusting. Bathroom disgusting Floor disgusting Bed disgusting Bathroom disgusting Spiders crawling across the floor The windows look into apartments across the alley. Furniture dirty and dilapidated. They refused to give us our money back so we left Saturday morning and never came back.... They still charged us even after we complained. Don't stay here.... Crack heads and miscreants are roaming around Parking horrible. The plumbing is leaky. Trash..... all trash. I give it ZERO STARS

Accessible location fair price not modern or up to date but they we’re working on it. Some might be discouraged, but I was ok with it.

Thank your

The goods: The staff was very nice and attentive. Very professional. The towels and sheets and room were clean. The room did not have any bad smells and the AC worked almost too well. It is close to places to eat in walking distance. The neighborhood is safe. Other guests aren’t of the shady nature. The bads: The toilet seat in 305 had a stain on the seat that looked pretty bad. The pool is kind of small but was not too cold, so that was good. The hot tub was not hot only warm and the jets did not work. Big hot tub though. I missed breakfast by 10 min so go early before 9:30am. The gentleman was nice enough to get me a coffee even though I was late. So I appreciate that.

We were just glad that we had a decent place to stay where the AC worked and it didn’t stink. The room didn’t need some work but again I will not be complaining since we just needed a place to rest after a long day at the Pasadena convention center. I am also very happy that there was plenty of parking and some was covered in shade. Which was very helpful since the weekend was in the high 90s.