Residence Inn by Marriott Charlotte Lake Norman

Hotels
8.4
/10

Very Good

180 reviews

What Guests Say About Their Stay

Barbara
10.0
/ 10
I will visit this hotel every time I come to this area simply because of the wonderful friendly staff. Cynthia in the breakfast room was one of the sweetest people I've ever met in my life. I will come back there specifically to see her.
Todd
10.0
/ 10
Served our purpose in staying one night in the lake Norman/birkdake area but a bit expensive. Rooms dated but ok. USB ports next to bed didn’t work for me. A steep $100 fee for dogs accidentally double charged but front desk staff, who were super nice, took it off when notified.
Julia
10.0
/ 10
I am enjoying the luxury of having a wonderful place to stay and the room we have.
In the Area
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16830 Kenton Drive, Mecklenburg County, North Carolina, United States, 28078

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Residence Inn by Marriott Charlotte Lake Norman is located in area / city Mecklenburg County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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16830 Kenton Drive, Mecklenburg County, North Carolina, United States, 28078
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Location


Residence Inn by Marriott Charlotte Lake Norman is located in area / city Mecklenburg County.

About Residence Inn by Marriott Charlotte Lake Norman

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Residence Inn by Marriott Charlotte Lake Norman.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Residence Inn by Marriott Charlotte Lake Norman is the right place to stay.

All facilities in Residence Inn by Marriott Charlotte Lake Norman

Others Residence Inn by Marriott Charlotte Lake Norman
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Express check-in
  • Newspaper in lobby
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

General

  • Fireplace in lobby
  • Parking
  • Banquet

Food and Drinks

  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Residence Inn by Marriott Charlotte Lake Norman

Important Note
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Residence Inn by Marriott Charlotte Lake Norman
78
Number of floors in Residence Inn by Marriott Charlotte Lake Norman
3
Another facilities in Residence Inn by Marriott Charlotte Lake Norman
Laundry service, Welcoming drinks, Express check-in, Newspaper in lobby, Express check-out

Frequently asked question in Residence Inn by Marriott Charlotte Lake Norman

What are available facilities at Residence Inn by Marriott Charlotte Lake Norman?
There are top facilites at Residence Inn by Marriott Charlotte Lake Norman such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Residence Inn by Marriott Charlotte Lake Norman?
The standard check-in time at Residence Inn by Marriott Charlotte Lake Norman is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Residence Inn by Marriott Charlotte Lake Norman provide breakfast?
Yes, Residence Inn by Marriott Charlotte Lake Norman provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Residence Inn by Marriott Charlotte Lake Norman

8.4
Very Good

From 180 reviews

Cleanliness

8.6

Room Comfort

8.6

Location

9.0

Service and Facilites

8.8

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Traveler Reviews Residence Inn by Marriott Charlotte Lake Norman

Number of reviews per page
20
40
Top reviews
Barbara
icon-Business
Business

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

I will visit this hotel every time I come to this area simply because of the wonderful friendly staff. Cynthia in the breakfast room was one of the sweetest people I've ever met in my life. I will come back there specifically to see her.
Linda
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The elevator wasn't working, it was noisy, and breakfast wasn't refilled.
Lizbeth
icon-Business with Partner
Business with Partner

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The staff was excellent & was able to work with me to better fit my pets needs. The bed was not that comfy & noticed hair on the pillows. The microwave handle was broken. The curtains didn’t close all the way. Overall, It was okay for a one night stay, but would not stay here again.
Brandi
icon-Business
Business

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Awesome customer service
Linda
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Lived up to it’s reputation
Aaron
icon-Leisure with Children
Leisure with Children

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

This place was solid overall. Shower water pressure was amazing. The only downside was the fire alarm went off once at 7pm and then again at 7am the next morning. Just tedious since it took over a minute to turn off what were both false alarms.
Todd
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Served our purpose in staying one night in the lake Norman/birkdake area but a bit expensive. Rooms dated but ok. USB ports next to bed didn’t work for me. A steep $100 fee for dogs accidentally double charged but front desk staff, who were super nice, took it off when notified.
Trudy

6.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Great staff and very friendly. Property is just old with loud AC made it difficult to sleep. Breakfast was nice and facility located in a great place.
Timothy

6.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

This is a disappointing Residence Inn. The room is damp from humidity. Sheets feel wet. A/C was turned off on arrival. Kitchen cabinets were well worn.
Verified traveler
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

Shower was broken in one of our rooms
Julia
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 55 week(s) ago

Hotels.com verified review

I am enjoying the luxury of having a wonderful place to stay and the room we have.
Shawn
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Location was easy to access local shopping.
sharon

6.0

/10

Reviewed 60 week(s) ago

Hotels.com verified review

Not with $165 a night. Old, and a little beat. Kitchen and bathroom floor was sticky. Wouldn’t stay there again
Valeria
icon-Business
Business

10.0

/10

Reviewed 77 week(s) ago

Hotels.com verified review

The only issue that I had was there was no face soap at the sink. Fortunately, I had bought a bar with me
Mae Nichole
icon-Business
Business

10.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

Convenient to my destination. I like the full kitchen option for the ease of making my own breakfast
Holly
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 108 week(s) ago

Expedia Group verified review

Very nice and upscale area to stay
Robert
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 108 week(s) ago

Hotels.com verified review

Smooth check in. Clean room. Nice area.
Tarnish
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 146 week(s) ago

Expedia Group verified review

The property is in a great location and very easy to find. The staff is friendly and breakfast was decent. The hotel exterior is in desperate need of pressure washing and maintenance. The hallways and elevator carpet/floors were very dirty and smelled bad. Our room was put together nicely, but very dirty and lacked preventative maintenance. It all presented itself as a hotel that was in need of an owner/management that cares. The door handles, doors, light fixtures, inside of toilets were very dirty. My family and I had to clean the room and spray the bedding and couch before we sat down and placed our items. I was very disappointed as this is not what I expected from Residences Inn.
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Sheria
icon-Leisure Family
Leisure Family

2.0

/10

Reviewed 146 week(s) ago

Expedia Group verified review

Dirtiest hotel we have stayed in - the room was not clean at all - after a stay here I ended up with a respiratory infection and I truly think it was from the room we stayed in - The breakfast was fabulous though and Ms. Cynthia the cook was so helpful and welcoming. She made our morning great! She was the only good thing about staying here.
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Susan
icon-Leisure with Children
Leisure with Children

8.0

/10

Reviewed 152 week(s) ago

Expedia Group verified review

Appreciated the closed off bedroom.
Number of reviews per page
20
40

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Others 4 Residence Inn by Marriott Charlotte Lake Norman

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