Residence Inn by Marriott Provo

The room we stayed in was pet friendly, so that was a plus. However, the shower had hair in it and the baseboards and doors has dust collected in the bathroom.

We loved our stay at Residence Inn! The only thing we could have used was more electrical plugs near the bedside. The breakfast offered was amazing! No one can ever say they went away hungry. I’m sure we’ll be back whenever we are in Provo!

Very close to where I needed to be.

Room was clean and staff was super nice! We booked a room for our return trip.

Great for nearby trails and tucked into a quiet spot in Provo

We switched rooms 2 times, the first room had hair in the shower and dirt and hair on the sheets. The second room unfortunately also had hair in the shower, the sheets were cleaner but still ended up lying down a blanket on top of them.

Good overall. Negative is we could hesr the room above water run through our walls. But that was not frequent. Would stay again. Breakfast was good

Was grea5 for my family

This hotel was incredibly dirty. Our baby’s hands and feet were completely black after crawling on the carpet in our room for an hour before dinner. Also, there was unused dishwasher detergent all over the dishwasher. The mirror in the bathroom hadn’t been cleaned and had hairspray all over it. There was no even a handprint on the door frame to the bathroom.

I came home from a football game at midnight and there was not hot water; the water force was very small. I took a luke warm shower in an drip after freezing… soooo sad.

We had high hopes for this property. But when we got to the room we were let down. It was extremely dusty and cold. When we went to pick something up that had fallen behind the sofa bed, it was disgusting! Food, dirt, and garbage. The main bed was fine. BUT the pullout was not. The mattress should have been replaced years ago. The extra sheets, pillow and blanket for the pullout were not clean. The blanket was so lightweight that it didn't do anything for warmth or comfort. The shower head nozzle needs to be soaked in de-limer as it was super powerful, but very sharp. We appreciated the soaps in the hotel, as they were not super strong with scent. The breakfast was very high in grains and sugar. We appreciated the real eggs. But the yogurt was non fat, which means high sugar. They only had ripe bananas one day. We were not able to eat the provided breakfast as it was mostly grains, and we can't have those.

Nice kitchenette, but noisy and I had to walk @ 100 yards to get to the lobby each morning.

Great location. Staff friendly and professional. Wonderful stay.

Great staff and loved the location.

Quiet, good location, nice breakfast, friendly staff. Rooms need updating. Stains on couches, tubs and floors. Rooms are worn and dated.

The employees we encountered at this property were fantastic! So nice and kind, going above and beyond. The cleanliness of the room was ok, bathroom floors were sticky, there was an item under the bed, but sheets felt clean and overall, it was fine for our one night stay. Breakfast was great- excellent selections, gf options, fully stocked until the end! Bathroom door didn't completely close and a couple updates could be helpful, but pool was fun and nice and overall we were fine with our stay.

Key fobs were down and we had to be escorted to room every time we wanted in which resulted in us usually waiting and waiting. Room was one with a kitchen yet no forks, no spoons, no knives, no glasses. Wasn’t impressed by Marriott at all. Fail! They didn’t even attempt to try to remedy the issues.

Front desk staff was so kind and helpful. Only complaint is that the rooms were not always properly stocked with things like lotion, floormats, and shampoo - a quick call fixed it

So nice and clean and I love the green grass and river walk accessible out back. We will stay again!

The hotel itself is extremely nice. The staff always goes that one step beyond to make sure we are comfortable. This is our second year staying at this location and we love it.