Super 8 by Wyndham San Angelo

We did not have hot water and my worker did NOT have heat and it was below freezing the night we stayed.

Roaches

Hotel clerk very slow, did not feel safe

Room was disgusting. Cieling tile was missing from the bathroom. No phone on the room. No microwave in the room. Towels were grimy.

Table lamps, phones everything removed from the room except the overhead light fixtures

The worst of the worst. Room was discussing. Batriom floor was sticky. Towel was used and folded on shelf with poop on it. Sheets looked used. Room was supposed to be non smoking yet reeked! NOT AT ALL AS STATED ON HOTEL.COM!

Clean rooms nice helpful staff

Can be better

Disgusting

It was horrible roaches everywhere stains all over linens the worst customer service

average small motel in a small town

Toilet broken, carpet Dirty. hallway dirty. completly unkept

Paid for 2 days, left after the 1st day and slept in the truck. At least it was clean

Not a good hotel to stay. Sheets are dirty, there are cockroches , smells bad and staff service no good. DONT RECOMMEND THIS HOTEL.

This hotel was horrible. Cockroaches in the room, paint peeling, bed was disgusting, fridge and microwave dod not qork, room smelled like pot, no batteries in remote ao n way to watch tv. We had to go buy our own pillows and blankets because we could not sleep on the sheets. It was supposed to be a 2 night stay but after the first night we went and found a new hotel and just took the loss on the money. Do not waste your time and money at this place!

It was dirty with roaches

The room was not as advertised and smelled musty. As I was checking the mattresses for bed bugs (which they didn’t have) a roach crawled out of the sheets. I notified staff and they not only seemed unfazed and unbothered but actually accepting of what I told them. They were quick to process the cancellation and refund although I was told it would take 7-10 days for the refund.

Not like in the pictures super abandon conditions.

Cant change AC temp

Booked this location as a last minute situation, the location and pictures provided online made it seem convenient and pleasant. Checked in upon our arrival evening. Provided with a room entered room smelled like moth balls, nothing a bit of body spray can’t fix. Went to bed, loud noise on adjacent room back wall, woke up in the morning shower water was extremely low pressure and toilet water not filling as normal, small cockroaches visible in restroom. Went to check out extremely early 8am informed clerk and response was she wasn’t sure why we were provided with a room that has been out of service for 3days due to previous tenant long stay. Asked for my deposit and room pay and was told I should have informed last night when I clearly informed her we booked room late evening and arrived from out of town late with tired kids we went straight to bed and noticed all this morning as we are attempting to get ready for the day. Refused room refund only thing getting back is scheduled deposit find. It was extremely disappointing the lack of knowledge of night shift staff to provide a room not in service and in part day shift not providing refund clearing acknowledging their mishap and even giving me detail of previous tenant long overstay and moving him to different room. Disappointing Service.