The Westfield Inn, BW Signature Collection

Efficient and friendly service. Well appointed room - great TV; nice to have a coffee maker, microwave, and refrigerator available even though we stayed only one night. Bed was very comfortable. Only two suggestions for the room: add room-darkening blinds, and reduce brightness of lights (or add dimmers). Breakfast was very good; breakfast room was cozy and well-managed; staff was very friendly. Hotel is right in the heart of town, walking distance to a birthday party we were attending at Yestercades. Overall a great hotel!

The room was nice, lots of space, large bathroom, comfortable king size bed. The only problem was the ice machine was just outside our door and kept waking me up as it made or dumped ice every hour or so during the night. The breakfast was very nice - fresh fruit, omelets, options for toast, bagel or croissant. Conveniently located.

Train runs right behind the hotel, was not a great sleep . 1st room given was a shoebox … of course since booked on hotels.com… The person at check in was very nice.

Conveniently located with excellent staff

The Westfield Inn has beautiful, clean rooms. We had a suite with a kitchenette. It had 2 closets and so much floor space. The breakfast provided had some good variety. Staff is very friendly and accommodating.

Good

Generally friendly and competent service. Spacious room. Excellent shower. Very good breakfast. One complaint: toilet paper of poor quality: shouldn't be a big deal to improve.

Nice stay

Clean and stylish, close to train station and plenty of restaurants. Furniture in the room was a bit impractical (no chair, but huge dresser and wine fridge?), but no big deal as we only stayed one night. Breakfast was fresh and quite good! Coffee in lobby is better than in breakfast room.

Very nice room size and very clean at common area and breakfast area.

Clean and comfy rooms, very friendly staff, and perfect location if you want to be able to walk out for a dinner or drinks.

The Room was dated, but was reasonably clean. The Phantom, the bathroom didn’t work.

they offered a hot breakfast

Great stay

This place is a dumpster fire. Walls are paper thin. The street traffic is so incredibly loud. It’s impossible to sleep & get rest due to all the noise. The front desk person Renata is unprofessional, nasty & aggressive. When we went down to ask why our key wasn’t working she accused us of not rechecking in for our stay. Why would we recheck in the hotel mid stay? Makes absolutely zero sense. Worst part was getting stuck for 45 minutes in their elevator that should be condemned. Front desk person called the elevator company not the fire department which was two doors down to get us out. We had to call 911 to get assistance. Absolutely no apology or effort to help adults struggling to breath in a cramped space. They would rather save money than address an emergency situation properly. This place is a disgrace.

Cute, clean right near all the shopping and restaurants in Westfield. The elevator is a little old/sus so we only used it for luggage otherwise took the stairs. Bedroom was a great size, bathroom also very large and nice. Would stay here again.

Renata at the front desk was wonderful as were the rest of the staff! We will definitely be back!

Clean and quiet spot

The room on the second floor was noisy every step on the 3rd floor was heard as well as the nearby elevator and the ice machine. As i had asked a quiet room, i was upset. When i went back to thhe receptionist he told me he had other rooms but he was not allowed to move us because it was booked via expedia (hotels. Com). I told him i was willing to pay the difference in cash. He told me he can't. I was very upset and sfter looking i realized there is no way tl reach hotels.com

Parking for hotel very tight and very limited. Accomodates about 12 cars. When asked if there was additional parking, hotel attendant said no that it was the only parking. Suspect there was more but attendant didn't know or share.