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Tru by Hilton Chicopee Springfield
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Tru by Hilton Chicopee Springfield
Hotels
8.8
/10
Very Good
929 reviews
What Guests Say About Their Stay
Ingrid
10.0
/ 10
We have stayed here many times as we gave family in the area. Staff has been very nice, room is quite comfortable, good breakfast
Cheryl
10.0
/ 10
Nice, quick, and easy overnight stay directly off the Mass Pike. Super convenient location, very friendly staff. Place is clean and new - love it!
Danielle
10.0
/ 10
I stayed for 4 nights it was really nice the staff was friendly and helpful, the room was very clean and comfortable, the breakfast was great also
In the Area
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440 Memorial Dr, Hampden County, Massachusetts, United States, 01020
Main Facilities
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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Tru by Hilton Chicopee Springfield
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Per room per night (excl. taxes & fees)
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What's around Tru by Hilton Chicopee Springfield
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440 Memorial Dr, Hampden County, Massachusetts, United States, 01020
Discover More About Tru by Hilton Chicopee Springfield
Location
Staying at Tru by Hilton Chicopee Springfield is a good choice when you are visiting Hampden County.
About Tru by Hilton Chicopee Springfield
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Staying at Tru by Hilton Chicopee Springfield will surely satisfy you with its great hospitality and affordable price.
All facilities in Tru by Hilton Chicopee Springfield
Others
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Laundry service
- Newspaper in lobby
- Luggage storage
- 24-hour Receptionist
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Indoor pool
- Picnic area
- Pool sun loungers
Family-friendly Facilities
- Toys
- Children games
General
- Parking
- Terrace
Sports and Recreations
- Game room
- Fitness center
Connectivity
- Free WiFi
Business Facilities
- Business center
Accommodation Policy & General Information in Tru by Hilton Chicopee Springfield
Important Note
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Tax ID - C0004550610
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Tru by Hilton Chicopee Springfield | 108 |
Number of floors in Tru by Hilton Chicopee Springfield | 1 |
Another facilities in Tru by Hilton Chicopee Springfield | Others, Smoke-free area, Safety deposit box, Laundry service, Newspaper in lobby |
Frequently asked question in Tru by Hilton Chicopee Springfield
What are available facilities at Tru by Hilton Chicopee Springfield?
There are top facilites at Tru by Hilton Chicopee Springfield such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Tru by Hilton Chicopee Springfield?
The standard check-in time at Tru by Hilton Chicopee Springfield is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Tru by Hilton Chicopee Springfield provide breakfast?
Yes, Tru by Hilton Chicopee Springfield provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Tru by Hilton Chicopee Springfield
Other sources (929)
8.8
Very Good
From 929 reviews
Cleanliness
9.2
Room Comfort
8.8
Service and Facilites
9.0
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Traveler Reviews Tru by Hilton Chicopee Springfield
Number of reviews per page
20
40
Top reviews
Ingrid
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We have stayed here many times as we gave family in the area. Staff has been very nice, room is quite comfortable, good breakfast
dorcas a
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The stay was wonderful! My grandkids enjoyed themselves very much.
Ivelisse
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very clean check in was quick friendly service
Paul
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Brilliant
Paul
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Wonderful
Greg
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great
Verified traveler
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The pool did not look clean so we decided not to use it. Also the pool hours were 9am to 9 pm where most hotels with a pool stay open til 11 pm. The room was decent but very small for the amount of money that we paid and the TV was large and the bathroom also was decent. Breakfast did not have a lot of variety and my stomach still hurts from eating it. A nice young man did let us check in early. Considering the amount of money that we paid, I will never ever stay there again.
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Deb
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
At 3 AM in the morning, two people were outside fighting. Woke me out of a sound sleep. It’s right on the main road as well and you hear trucks all night. The person above us was very loud on the floor. Not sure if it was the floor or the person
Jim
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The online complaint i have was breakfast was cold each morning. The eggs and sausage cold not even room temp. They were sitting in the hot plate and still cold
SATURNINO
Business
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean
Nigel
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This hotel was excellent in all areas except sound and privacy at night.
My son and I had separate rooms on different floors.
I was able to sleep well throughout the night but my son was kept awake on his floor until 3am by the loud noises next door.
Barry
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Comfortable.
MëanMugging
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It was great my stay
Diane
Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Easy access off the highway.
Vickie
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The staff was very friendly and professional.
Adam
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice property for the price. Great gym.
John
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Nice room and very nice staff. Our only issues were the extreme traffic noise and the soap dispensers. If you have any issues with hand strength (as we do), forget being able to get any soap, shampoo or lotion out of those containers. Fortunately, we always carry an extra few bars of soap and some shampoo.
Cheryl
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nice, quick, and easy overnight stay directly off the Mass Pike. Super convenient location, very friendly staff. Place is clean and new - love it!
john
Leisure
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Place was clean and new and front desk person was very nice. But room and bath was poorly designed. Cheap. The light for bed could only be reached by getting out of bed. Could not dim. Soap system was terrible. Couldnt get it out of the squeeze things especially with wet hands in shower.Shower was so strong it almost hurt skin. Every time I turned it on I got powerful cold water before i could even get it to the hot setting. Shower door didnt close fully so bath floor got all wet. Chair in room was too big for small space. Bed table was weird and hard to find in dark. I wont stay there again. Will go to Holdiay Inn Express or somewhere that is newish but not cheaply designed. Graphics will not age well and when this property gets older, it will look really out of date.
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Bolina
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
I wasn’t told about the hidden amenities and fee until I checked in. I didn’t know it cost $75 to use a microwave. Also, there’s no microwave in my room. Usually those are free for crying out loud. I was pretty much handicapped afraid of being charge the amenities. It was false advertisement to say the least. The shower was barely warm and I was freezing taking a shower. Water was not warm nor hot. My neighbors were loud, which make it hard to sleep. I felt like I got scam when not knowing the amenities would have cost me $75 when it says free when booking the room. Should have state all of that first so I could booked somewhere else. The whole night I was afraid of using anything, tv, phone, WiFi, and etc. because of the hidden fees. I will never come back to stay at that hotel. Worst experiences.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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