I was booked for 3 single bed but when i was checked in, the staff giving me delux room with extra bed in bad condition, when i check the delux room price in traveloka was 300k something, of course i feel like they already used to it, i mean changing it without my consent, they didn’t gave me the reason why they changing, then i came back to reception to asked them to giving me the right booking, they asked me to wait for 20 mins without saying SORRY 😊, and when we check out, i cant pay with card, they ask me to pay with cash, that makes me need to find the ATM machine for a couple mins walked, and when im about to pay, the bill was 648,900 but they charge me 650,000 without giving me any reason like why they raising the price, or they if they dont have small money to return, they could just let me know, but this is no excuse at all. I don’t recommend this hotel to you guys